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Goedeker's
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Goedeker'sReviews 301

2.4
goedekers.com

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Goedeker's Reviews Summary

Goedeker's has a rating of 2.4 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Goedeker's most frequently mention customer service, credit card and tracking number. Goedeker's ranks 211th among Appliance sites.

service
41
value
34
shipping
38
returns
23
quality
24

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North Carolina
1 review
0 helpful votes
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Amazing Deals
April 1, 2018

I am very pleased with Goedecker's! I shopped around for my appliances and am amazed by the money I saved. The delivery process was fast and simple. The range had a minor dent (where when put in place) you cannot notice. But they immediately credited me for the blemish. I would highly recommend to anyone!

Date of experience: April 1, 2018
Georgia
1 review
0 helpful votes
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Washer came in excellent shape, packaging had very little damage shipper took time to help unpack and examine washer transaction was smooth and washer is great

Date of experience: April 1, 2018
California
1 review
0 helpful votes
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This is my first purchase from Goedekers but not my last. Quick delivery and ease of purchase, plus great prices.

Date of experience: March 31, 2018
Texas
1 review
0 helpful votes
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Overall, a good buy, but no communication from you after I placed the order. I would have liked to have been better informed about the arrival date of the freezer.

Date of experience: March 31, 2018
North Dakota
1 review
0 helpful votes
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To get my suff
March 31, 2018

Was very happy with the product and the staff and the truck driver that delivered was great. Very happy with it all.

Date of experience: March 31, 2018
Georgia
1 review
0 helpful votes
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In wall oven
March 31, 2018

Great price, Excellent communications, too bad the item was damaged during shipment. Replacement part on its way. I like the service so far.

Date of experience: March 31, 2018
Michigan
1 review
0 helpful votes
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Love this but wish it was sturdier, its a bit wobbly once loaded and I fear it wont last me as long as I hope but otherwise I love it.

Date of experience: March 30, 2018
Pennsylvania
1 review
1 helpful vote
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I purchased a twin bed for my daughter and some items cane damaged. I called to get replacement parts and its been a month and still havent received anything. The customer service in the place is horrible. If I can give this place a -0 I would. This is the worse experience I have ever had with a company! Take my word DO NOT BUY FROM HERE!

Date of experience: March 30, 2018
New York
1 review
1 helpful vote
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Recently replaced my old dishwasher with a Bosch. Soooo glad I did. Much roomier than my previous one. Does a great job cleaning my dishes and is extremely quiet. Also, Goedeker's has always done a great job with every purchase Ive made with them. They have the best prices, tax free, and free delivery. Highly recommend.

Date of experience: March 30, 2018
New Hampshire
1 review
0 helpful votes
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Highly recommended
March 30, 2018

Fast free shipping, no tax, outstanding prices! I will buy all my appliances here. The freight company also did their best to make sure that no damage happened during shipping.

Date of experience: March 30, 2018
South Carolina
1 review
0 helpful votes
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Highly Recommended
March 30, 2018

I am so pleased with my purchase. Delivery was timely and item arrived in perfect condition. Also, the price was GREAT! We will definitely be ordering from Goedekers again!

Date of experience: March 30, 2018
Texas
1 review
0 helpful votes
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Goedekers had the best price on the media cabinet I purchased and delivered it ahead of the promised time. The only issue I had was that I purchased the white glove delivery and the shipper did not have it indicated on their bill of lading so they would not completely unpack position in my home.

Date of experience: March 29, 2018
Texas
1 review
0 helpful votes
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Got the item but they were out of stock and it took a couple weeks. Happy with product but would have liked to know up front.

Date of experience: March 29, 2018
Texas
1 review
0 helpful votes
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Product price and quality was great but shipping was a terrible experience. Took a month to be delivered and it sat in the delivery warehouse an hour from my home for a week and a half.

Date of experience: March 29, 2018
Georgia
1 review
1 helpful vote
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I received the wrong nightstand and it took almost a month to get the correct one sent to me. As soon as they realized they sent me the wrong one, I think they shouldve sent me the correct nightstand but they made me wait almost a month for the vendor to first pick up the wrong nightstand in order to send the one I originally ordered!

Date of experience: March 29, 2018
Colorado
1 review
0 helpful votes
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I went with Goedeker's because of the prices, so in that way it was worth it. Also, customer support is generally helpful (though I had a couple instances where they handled my request but never let me know, leaving me to follow up). Delivery is a total hassle, however. You might get 24 hours notice, or they might be angry when they claim to give you 24 hours notice but they've shown up to your house and you aren't there. Certain things can't be delivered on weekends (but some can, so that doesn't make great sense to me) I'm not completely sure the low prices were worth it.

Date of experience: March 29, 2018
Kentucky
1 review
0 helpful votes
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While ordering online through Goedeker's was a good experience, the product we purchased (a metal frame queen-sized bed headboard) arrived damaged and dinged. The product was heavy and was packaged very well with strapping tape and foam insulation. Unfortunately, after unpacking and removing all the protective foam layers, we found the product underneath to be heavily dinged in two areas. It's hard to imagine how this escaped the notice of anyone at the shipping facility. Returning the item would have been a significant inconvenience so we decided to keep it and position the frame so that the dings are less noticeable. We are sorry to say that we will likely not buy from Goedeker's again.

Date of experience: March 29, 2018
Nevada
1 review
0 helpful votes
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I bought a dresser from Goedeker's and the dresser was as expected but it took about a month to receive my order. I am thankful that I didn't need it any sooner because I would have been very disappointed. If you are thinking about buying from this company and can wait that long then go ahead, if not then look elsewhere.

Date of experience: March 29, 2018
New Jersey
1 review
0 helpful votes
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Nothing special, delivered as they were paid to do. Service as expected, and now my rating is going down because I have to type 100 characters.

Date of experience: March 28, 2018
California
1 review
0 helpful votes
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Great shelf!
March 27, 2018

Love this shelf. Assembly didn't take too long. Perfect for displaying memorable objects and pictures in our living room. Great deal, too!

Date of experience: March 27, 2018

From the business

Goedeker's Appliances and Furnishings is one of the largest independent retailers of home appliances, furnishings, mattresses, and plumbing supplies online today. Browse our huge selection of name brand products from GE, Samsung, Whirlpool, Bosch and m...


goedekers.com
Founded in 1951
Ballwin, MO