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How easy is it to get a hold of customer service at Goedeker's?

asked by Deborah X. on 4/15/19

5 Answers
YOU WILL RECEIVE ABSOLUTELY NO CUSTOMER SUPPORT

READ THEIR BBB REVIEWS
Helpful (0)
Impossible. I'm fairly certain they don't actually have a service department, only sales reps. I've spent hours on hold looking for help with a lost shipment with no answer or reply, ever. I regret ever giving them my credit card number.
Helpful (0)
Nearly impossible. I emailed them 4+ times and waited on hold for hours with no result.
Helpful (0)
I could not get in touch with customer service. Their line was always busy. One time I held the phone for 45 min with no reply.
I received 1 email reply to my email complaint 1 month after i wrote to them and never again since.
Helpful (0)
easy to reach them, but they never answer questions, they say they will call with the answer, then they never call back
Helpful (0)

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