Aptive

Technician was good. He did everything as explained. Crawlspace could have been covered better with longer sprayer. Now hopefully the spiders ants and others wont return and the rain wont make them come back. Aptive is definitely on the pricey side. As long their solutions work as promised we are good. Giving 4 stars now. Will revisit after two weeks.

Stacey was here today and she was so pleasant and we talked about how I believe that this is really working to stop our bug problem. Esp. Stink bugs!
Stacey was very professional and did a great job inside and outside! She was a pleasure to meet!

Let me preface by saying that every Aptive technician has been great, but Moe was exceptional! He was very thorough, provided photos and videos of what he was doing, took the time to explain to me about the product being used (including how long to stay off of it and that it is not harmful to children and pets). And at the end of the service call he took the time to review everything with me again. Moe was very personable and never solicited for a good review, he just let his work and work ethic do the talking. He's definitely one of your best!

Do Not go with this service- I feel as though I was lied to a pressured to sign a two year contract that includes a 199 cancelation fee. They have this automatic scheduling system which is awful, I am being charged over $150 everytime someone comes to spray for 10 minutes, had to call twice now for respray and always have to cancel appointment and call to reschedule because I want to be here when they come.

This pushy sales man came to my door to sell me this bogus service. They named dropped my neighbors' to try to get me to trust them. I knew my neighbors don't use them as I've asked many times in the past. So they lied. "So & so next door uses us so I can get you a discount when we come spray at their house". Yea it's all BS. Anyway, he kept trying to get me to give him my information to lock me in a contract. He even asked for my credit card information to save in my file so that when I was "ready to buy" all my info was already in the system. Heck no man I'm not just gonna give you my credit card. This guy is whack. They obviously invest in their training because these guys don't take no for an answer & kept on with rebuttal after rebuttal. SMH. I will never use these guys.

I signed up for a 2 year contract to control insects around my home. I'm convinced they used insect food because my spider issue only got worse after every treatment. I would call and have them return for additional treatments but it made no difference. I sold my home and moved to a condo where all pest control is taken care of by the HOA so I no longer need their services. When I called to cancel I was told I still had two treatments left and I had to pay a $199 early cancellation fee even though I sold the house and couldn't possibly use it. I understand I signed a contract, but there is what you are legally allowed to do and what as a decent human you should do. Their service was subpar to say the least and they have no compassion and care only about squeezing every penny out of you. I paid the $199 but as I promised, I'll be posting reviews of their horrible business practices. Beware.

Have been extremely happy with the level of pest control using environmentally friendly products. With treatment outside, we have not had to treat inside. Technicians are knowledgeable and very polite. I am very happy with our choice of Aptive Environmental!

I am glad that I Jermaine was the expert to come to my house. He went above and beyond my expectations. First he listen to my frustration and explained what I needed done. Then he sprayed thru out the whole house, shed, garage and lawn. I was very please with the well job that he did.

I allowed them to contract a promo (cancel anytime with no penalties). They came twice an I still had growing anthills in my lawn. I called to cancel. The woman asked if they could try to make it right one more time. I think I originally paid 165.00 last year. I called after the failed attempt I again called and canceled. One year later I received a collections notice. I was told it looks like they're charging you a cancellation fee of $199.00! I think this could be one of Bidens she'll companies.

A representative came to my house on 6/29/2021 her fell through my drop ceiling and puled it down twisting the support and breaking tiles. I was told someone would come to fix it. I is now 9/15/2021 and it has yet to be resolved. Trying to get someone to answer the phone is a joke. Do not use this company!

The pest application worked the first day and to this day. The service is explained in detail of the types of insects are targeted and how the pesticide affects various types of bugs. The technician sends photos of where traps and spraying is done on your property. You receive the agreement by email as soon as it is signed.

Be Careful with this company! Deceitful! Trick you getting in to contract by giving you false details! Once you sign the contract they will show you their real face. I would have given zero or negative rating if there was an option.

I have not seen such an unethical company like Aptive Environmental. Their service is very sloppy. In fact, after the treatment pest activity has increased. Also, person who did the service did such a sloppy job, that I have to show him what all places he missed to clean the webs and apply pest control products(though they were in front of our eyes). Don't ever. Ever... ever... ever... signup with this company.

Charles ha was a dynamite technician! She provided a courtesy text to let me know she was about 20 minutes away which was great! When she arrived she told me what she had planned and asked me if I needed any service in the garage, which I did not. She was professional, personable, thoroughly explained the process for the day and we also had a fun conversation! I would recommend Carlesha get a bonus for her wonderful service! Haha. Thank you for sending her! I had a wonderful experience.

Aptive is really good about sending texts about their service. The tech always arrives on the date promised, weather permitting. The techs
Text before the time they are arriving to let me know they are on their way. They are always very polite, in uniform, and accommodating to any needs of spraying that the customer may have.

Wonyia was driving down my street, I asked him for a minute and requested he remove the cob webs from my home. He was more than happy to help me and he did a great job. I really appreciate this extra effort from a representative of Aptive! The alternative would be to call Aptive, what for an open appointment and have them come by in the next week. He made it super simple for me:-)

Thanks Wonyia!

Our tech was great. He explained what he was going to do before starting the service. He was very thorough and friendly. He was calm when our dog barked and growled at him. We look forward to seeing him again.

Showed up early to the appointment and was able to not interrupt me from my routine. Was very courteous and polite and handled all the issues we discussed.

Aptive is a fraud pest control company. They lured you in to take the service and sign 12 month contract. Their products are ineffective and they don't respond to your complaints. They silently come and do the service and charge you without you knowing. And charge you $199 for cancellation

I wanted them to call me or text me when they get home and let me know. He rang the doir bell and by the time we got in there he had left. Not sure what servicing he did. I wanted him to take care of the backyard as well. Theres no standard process you follow when a techcician gets home. Sometime they call me sometimes they dont.