Kyla did a great job and make sure that she informed me of what she did after she got done. That is very professional.
Mat Peltzer was the service tech. That did my service today. He was fast, efficient and professional!
Aptive representative provide excellent and thorough service. Have been a happy customer for several years now.
Very professional and did a great job. Thanks for getting rid of the wasp nest. I'm glad I chose Aptive to keep my home protected from bugs.
Really nice. Seems reliable! Hopefully all critters are gone. It will be more comfortable enjoying the outside now!
Aptive does a great job. I don't have any bug or pest issues! Thank you, your products and technicians are the best
Marjean was so very polite and extremely helpful to me. I appreciated her very, very much. I felt valued as an Aptive customer.
THIS COMPANY IS HORRIBLE. DO NOT DO BUSINESS WITH THEM. If you are looking for any kind of pest control RUN from this company. I contacted them because a rat problem that we had after we purchased our new house. They came and said that the first visit was free. When the guy came to my house he did not have the equipment needed to handle the rat issue. He told us that he would have to come back. That same tech did not come though, a different one did, and then tried to charge me because he came out, and for the equipment. I explained that that was not what was explained to me, and even though he did come the first time he did not do anything except put 3 sticky traps out in the open in the backyard, which I had to move because our dog's paw got stuck to it. I explained that he did not finish his job the first time, so why I am paying for the 2nd visit? The tech was very nice but the manager was horrible and never even contacted me back when I reached out, as well as the tech himself. They didn't leave anything to help with our rat problem and we went to Walmart and tried to do it ourselves. They then tried to come on some random date and contacted me saying they were coming. He was informed that I didn't want ay service from them and that we were not even in the country. He came on out property anyway and then charged us for it. Due to horrible service and my complaints they cancelled my service, but still tried to charge me for their employee's trespassing on private property. I been in contact with them 5 times, and NO ONE as contacted me back. To top it off my credit has been affected, because while trying to handle this the charge was sent to collections. I will be contacting the better business bureau. THIS COMPANY IS THE WORST!
Answer: My experience was the exact opposite of these. Everyone I've dealt with was very courteous and polite. They arrived on time, did exactly as they promised, and I have absolutely no complaints or reservations about continuing my service with them.
Answer: Yes, they are proactive in protecting honey bees! I had a large bee colony under my shed that I had removed from a bee remover/cultivator company. Aptive treatment actually occurred a few days after their removal and tech informed me that Aptive does not have appropriate licensing for bee removal, therefore they leave that to bee professionals.
Aptive has a rating of 2.7 stars from 271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aptive most frequently mention pest control, customer service and cancellation fee. Aptive ranks 4th among Home Care sites.