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Aptive

How would you rate Aptive?
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North Carolina
1 review
0 helpful votes
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Review
August 1, 2023

I would recommend Aptive to all my friends and family! They are courteous, friendly and knowledge. And, they stop the bugs!

Date of experience: June 6, 2023
North Carolina
1 review
0 helpful votes
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Job well done
June 6, 2023

Kyla did a great job and make sure that she informed me of what she did after she got done. That is very professional.

Date of experience: June 6, 2023
Florida
1 review
0 helpful votes
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Mat Peltzer was the service tech. That did my service today. He was fast, efficient and professional!

Date of experience: May 29, 2023
Massachusetts
2 reviews
0 helpful votes
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Excellent Service
May 30, 2023

Aptive representative provide excellent and thorough service. Have been a happy customer for several years now.

Date of experience: May 30, 2023
Colorado
1 review
0 helpful votes
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Great!
July 24, 2023

Very professional and did a great job. Thanks for getting rid of the wasp nest. I'm glad I chose Aptive to keep my home protected from bugs.

Date of experience: July 24, 2023
Pennsylvania
1 review
0 helpful votes
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Friendly
June 3, 2023

Really nice. Seems reliable! Hopefully all critters are gone. It will be more comfortable enjoying the outside now!

Date of experience: June 3, 2023
Texas
1 review
0 helpful votes
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Aptive does a great job. I don't have any bug or pest issues! Thank you, your products and technicians are the best

Date of experience: May 20, 2023
California
1 review
0 helpful votes
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Marjean was so very polite and extremely helpful to me. I appreciated her very, very much. I felt valued as an Aptive customer.

Date of experience: May 30, 2023
New York
1 review
0 helpful votes
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THIS COMPANY IS HORRIBLE. DO NOT DO BUSINESS WITH THEM. If you are looking for any kind of pest control RUN from this company. I contacted them because a rat problem that we had after we purchased our new house. They came and said that the first visit was free. When the guy came to my house he did not have the equipment needed to handle the rat issue. He told us that he would have to come back. That same tech did not come though, a different one did, and then tried to charge me because he came out, and for the equipment. I explained that that was not what was explained to me, and even though he did come the first time he did not do anything except put 3 sticky traps out in the open in the backyard, which I had to move because our dog's paw got stuck to it. I explained that he did not finish his job the first time, so why I am paying for the 2nd visit? The tech was very nice but the manager was horrible and never even contacted me back when I reached out, as well as the tech himself. They didn't leave anything to help with our rat problem and we went to Walmart and tried to do it ourselves. They then tried to come on some random date and contacted me saying they were coming. He was informed that I didn't want ay service from them and that we were not even in the country. He came on out property anyway and then charged us for it. Due to horrible service and my complaints they cancelled my service, but still tried to charge me for their employee's trespassing on private property. I been in contact with them 5 times, and NO ONE as contacted me back. To top it off my credit has been affected, because while trying to handle this the charge was sent to collections. I will be contacting the better business bureau. THIS COMPANY IS THE WORST!

Date of experience: January 24, 2022

Overview

Aptive has a rating of 2.7 stars from 271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aptive most frequently mention pest control, customer service and cancellation fee. Aptive ranks 4th among Home Care sites.

service
161
value
151
shipping
21
returns
27
quality
133
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