Aptive

Wesley was a great Aptive representative today. He was friendly, knowledgeable, thorough and professional.

Aptiv always contacts us before appt., does a good job listening to our concerns, and follows up with photos, to let us know what they did.

Every tech that has come to my house has been extremely informative, professional and friendly. The treatments are working to keep the bugs away!

The lawn technician that came out to service my lawn showed great knowledge of the job at hand and also displayed great customer relations.

No more spiders, ants and mosquitos for us. Excellent price and service, Recommended. Thank you for eliminating the bugs.

Travis was very polite and knowledgeable about the product he was using and how it would effect my dog's. I was very grateful for that information.

They hire scammers to sell it and the people who spray have no training and are off the street and rush through the job. You're welcome.

Tech was highly knowledgeable and very polite, performed a 5 star service definitely recommended this company and tech.

Kind, caring, and by the book. Cares about his work and even thinks about your animals. Highly recommended!

Ed provided great service. Was timely, friendly, and informative about the service! Explained in detail what he was doing and next steps.

On time, and kept me informed of the arrival! Thank you for always being consistent. I have been an Aptive customer for years and have no complaints!

Manuel was courtesy and made sure to get all of our problem areas around our home. He was fast and professional.

Wiley was very professional and through. He took great care of my house and grounds. He was able to answer all my questions completely.

Jonathan asked what areas were of concern. Asked him to be very careful of certain areas and he was. Great asset to the company!

On September 02,2020 the Aptive sales person knocked to all my neighbors and also my door and they said a special offer for our neighbors and if I was not satisfied the service, I can cancel within a month, so I accepted their offer and signed it.
But after the service, the bugs were not eliminated and ants came inside more, so I called them for this problem because the sales man said if bugs are still found, they will come back any time for the follow up, so they came again and look around my house and finished the service, but I still found bugs and decide to cancel. But the customer service never answered the phones and I had to waste too much time for waiting (almost calling every day for a week), finally somebody picked my phone and I complained the customer services and I wanted to cancel. He said he was the manager of Aptive and apologized to me about that reason and accepted my cancellation and there were no more payment and closed my accounts.
BUT AFTER 2 MONTH LATER THEY SENT ME $200 BILLING, they called me and said I cancelled not within a month and they charged me all followed services. I explained the manager said there were no more charge during my cancel, but the company said there were no mention in my account. They said if I don't pay, the next step is from the collecting company. I never ever met like this kind of terrible company. For treating some spots for a month, they sent a bill $200!