Barbara E.

On September 02,2020 the Aptive sales person knocked to all my neighbors and also my door and they said a special offer for our neighbors and if I was not satisfied the service, I can cancel within a month, so I accepted their offer and signed it.
But after the service, the bugs were not eliminated and ants came inside more, so I called them for this problem because the sales man said if bugs are still found, they will come back any time for the follow up, so they came again and look around my house and finished the service, but I still found bugs and decide to cancel. But the customer service never answered the phones and I had to waste too much time for waiting (almost calling every day for a week), finally somebody picked my phone and I complained the customer services and I wanted to cancel. He said he was the manager of Aptive and apologized to me about that reason and accepted my cancellation and there were no more payment and closed my accounts.
BUT AFTER 2 MONTH LATER THEY SENT ME $200 BILLING, they called me and said I cancelled not within a month and they charged me all followed services. I explained the manager said there were no more charge during my cancel, but the company said there were no mention in my account. They said if I don't pay, the next step is from the collecting company. I never ever met like this kind of terrible company. For treating some spots for a month, they sent a bill $200!

I ordered shoes 2 month ago(January 14), I didn't receive yet (March 17).
I requested the refund but they sent the shipping print label to my email.
It's ridiculous! How can I return it since they didn't send me anything.
They just took my money.
Terrible online shopping site!
Don't order anything from China.
Waste Money!