Lushgood

Ordered 2 totes from this company on March 26,2020. Received an email confirmation with tracking number; however items were never delivered. After emailing company a few times with no response and waiting for almost two months, disputed purchase through PayPal. They opened an investigation but closed it saying the seller confirmed the items were delivered. So, appears they stole my $50! ORDER AT YOUR OWN RISK! Will never order again from a small, online retailer!

Ordered 4/24 took money. Never returned an email from support. Finally received paper masks today NOT the personalized masks I ordered. Disputed with PayPal and Lost. Now going through my bank.

Bad business! Ordered masks, never got here on time. Then they send me crap mask, not what was in the pictures.

I placed an order on 1/24/20- Friends Blanket- and was given tracking number, bla bla bla, but when I go to check this, nothing. All my emails are undeliverable. I've never experienced anything like this. Total scam. Does not deserve a 1 star rating!

I waited over a month for my product and only half of it came. I ordered a mask w filters I got the filters no mask. I've emailed asking for my money back and I keep getting the same answer it's on it's way. No it's not! At this point I want my money back they go by another company name now. This place is a scam! And every review I make for there fuller space never gets posted. What the hell am I gonna do w filters tape them to my face!

Ordered April 14,2020 3 masks plus filters stated out of IA. Weeks later received a bogus tracking# stating it was on the way to Rosendale, NY. Emailed again on 05/17/20 and received another bogus email stating my masks are stuck in customs. Well if coming from New York there is no customs! I have requested refunds and just keep getting automatic apology and offer 20% of my next order. Filing a claim with my bank right now!

They owe me 89.00 bucks! That's alot of money. My daughters birthday gift was a scam. I will be disputing this money back to my account and I suggest everyone does the same right away and report this scam. Dont wait around for the tracking you wont ever get it. My tracking stayed in process forever then after asking for refund all they did was change the process word to refund but never got refunded.

I placed an order for a comforter set on Dec. 22,2020, scheduled to arrive in 3-5 days. Today is Feb. 3,2020 and it still has not arrived. This was meant to be a Christmas gift. They did respond to messages I left through their customer service form on the website, although there was no phone number to call. They said to "be patient" and then ghosted me as well after I told them to just cancel the order and refund my money. The tracking they sent said it has been at "customs" for weeks after being shipped from China. After reading the other reviews, I am very worried about the quality of this item if/when it actually ever arrives. I have opened a claim with PayPal for a refund. Hoping that works...

I ordered a duvet cover and pillow shams. Boy did I get scammed. The dye from the design was leaked all over the background fabric. The material was cheap and awful. The design was also stolen from another site. Trying to get my money back but they ghosted me. Not one response to my emails. Do not buy from them, beware!

I ordered a mask on 4/6/20 if came today 5/14/20.
Fits and is the correct design.
I am a live in caregiver so I have to wear a mask every time I go out so I don't want one that is to heavy. This one is not to bad. Will be trying it out on Saturday.

Save your money. Masks took 8 weeks to arrive. Very poor quality. Looks nothing like their catalog. Now they fail to respond to my request for a refund. See pictures and judge for yourself.

Ordered a mask on 4-11 Only ordered it from you because on your ad at the time it said 4 to 7 days for delivery it's a month later never received my mask you don't deserve one star let alone five! I have proof were in one email you tell me my order is on its way on 4-20 And then just days later you turn around and tell me you can't even find my order and you even asked me for my email

I ordered 6 masks at the beginning of this mess in March. The website said made in USA, figured it was legit, NOT! I never recieved masks and got charged an international fee to boot! I got an email with a tracking number and a note saying they were on their way. FALSE! Tried again about 2 weeks later, same type of email and still nothing! It has been over a month and a half. I finally contacted my bank today.

I ordered 2 university throws for my 50 year graduating class, total cost $96.96. I have not received the order! I rate this company with No star!

I was charged $36+ for three face masks nearly three weeks ago. I have yet to receive a confirmation or any correspondence from Lushgood about my order. I have emailed them, no response. I have filed a Dispute with PayPal. Lesson for the day: Do NOT order anything from an ad on Insta, F/B, etc. without thoroughly checking out first...

Like everyone else commenting, I ordered several masks over a month ago based on their advertising, as well as the website claiming to be a US business. No contact, no shipping. File complaints with paypal or your credit card company... it's the only way forward.

I waited for 3 1/2 mths for my 3 masks! First one arrived & fell apart when trying to put it on! Poorly made & fit terribly! They should be ashamed of themselves for trying to sell us
Badly made masks during a time like this. Won't be ordering from this company ever again! Save your money! Totally disappointed! I even started a Dispute w/ PayPal to get a Refund. Prolly won't see that $$ anytime soon.
As you can see by the picture... the vents fall apart.

Transaction amount $85.42 USD
Disputed amount $85.42 USD
Transaction date April 3,2020
Seller name LUSHGOOD COMPANY LIMITED

Order five masks and five replacement filters on April 12. Have yet to receive them. Contacted my credit company. Reversed the charges. Reported REMARK GREEN to USPS postal inspectors.
SCAM SCAM

1 star only because 0 is not an option

I ordered a Waverly quilt and they sent me some cheap stuff from China. When I sent them pictures of their site and the actual item they sent, they said "we see you received what you ordered" and they offered to refund me 20%. Their address listed on the site is a vacant lot. This is a scam site.

I am very disappointed with this company. Not only have I not received the items ordered but paypal is giving them more time with my money 30days to respond. Im extremely pissed

I only gave it one star because it won't post without it. It doesn't deserve any stars. I ordered 2 custom masks. Received a cheap piece of crap after almost 2 months of complaints. Paypal won't even help get my money back.

I ordered two items in the beginning of April, still haven't received them. I've emailed the company 5 times, no response. Terrible service.

This company is fake and takes your money with no merchandise sent. I ordered a Harley tote bag back in March and am totally out of the 56.90 I paid because they figured out a way to show it was delivered and in return I got these cheap masks everyone is talking about instead. How that happened, NO clue but PayPal dismissed my case against them I am out 56.90 but have cheapie masks instead. They make it look good, but it isn't or else you don't get what you order. Only reason I selected 1 star was so my comment would post.