LushgoodReviews 105

I ordered a quilt from this company on January 17th 2020. After a week of waiting I emailed asking when it would be shipped. I received a response that they would notify me it would be shipped. A week later I once again emailed directly to the individual that had responded to my previous email and my email was returned as "undeliverable". I then sent an email to the first email address. I then received an email using the new coronavirus as the excuse for not shipping. A week later I once again inquired when shipping might occur and that email was returned as undeliverable.
DO NOT ORDER FROM THIS COMPANY.

I submitted my order 1/18/20 and tried to check the status today 2/24/20 via the link they provided, https://lushgood.com/tracking and it is not working. I wish I would have purchased this through my credit card so I can get my money back but I used a debit card. I'm really surprised Instagram would not confirm the company is legit before selling stuff to their users. I've learned my lesson.

I ordered 2 duvet covers on the 17 Jan, and payed by Paypal. I contacted them 2 weeks later, and the response was that my order would be shipped out within 2-3 business days, and I will be given a confirmation email. I never heard from them. I asked to join their Facebook site, and when I did, I asked them where my items were. They blocked me immediately. I can't contact them now as their email / IP address is invalid. Luckily I paid through Paypal, and have now started a claim. I can't even post a picture of the items, because when I click on the picture, the web page is not available. Luckily, I do have proof of purchase in an email.

I would give this business a -100 if I could. I placed an order over a month ago. I tried to email LushGood to check on the status of my orders. I emailed the 2 email addresses that they provided on their website and the emails that I TRIED to send rejected! The pop-up box stated "unable to send message... sender rejected." I opened a claim through PayPal. My only hope is that I can get my money refunded through them. DO NOT order anything from LushGood!

ZERO STARS! They got me good I ordered December 1st 2019 still have not received my comforter that I ordered for my daughter's room. An on top of that I have emailed them 3 times because the status of tracking it always says processing like damn it's been processing since the moment I ordered it an all these $#*!s can say is oh we are sorry please be patient we will let you know when it's on the way! Here we are 2 an half months later an still NOTHING! An now they aren't responding to my emails at all! I looked up the address to this place an on Google maps it's just an empty little lot. So not only is there no one or no way to contact the people to this company. You can't even see if it's real because there's no physical proof no actual address no number nothing! They got 60 dollars for free so hopefully they choke on it! I hate ordering $#*! online for this reason exactly!

I ordered a 5' by 8' foot rug on 1/4/2020. I just got it 10 minutes ago (2/4/20). I greeted the mailman in the lobby of my condo and asked if he had a big rug in his truck. He said no. So he had it tracked. It was in a small tote he had in front of us. A 5 foot by 8 foot RUG in a plastic bag that weighed 3 pounds. I opened it and was shocked to see what looked like a paper rug that was thin and the print was so pixilated it was ridiculous. DO NOT USE THIS BUSINESS, IF YOU DO DON'T SAY YOU WEREN'T WARNED!