Lushgood

How awful of people to steal money in a time of crisis! I ordered $80 in masks and two months later not received and bogus tracking ID says label created but not shipped for two weeks. That was after filing a complaint with PayPal! Do not order from them! They also sent me some disgusting blue mask that looks like recycled underwear and it has a bad smell. I can't even wear it! Still waiting on resolution from PayPal I hope I get my money back! This site and remark green are a disgrace!

Ordered a really cute mask with orange cats, received one that said firefighters wife. No paperwork came, telling me how to exchange the mask, so I sent it back to the address it came from, for an exchange, with a signature required. Someone did receive, keep waiting for my new mask, many e-mails to them saying they are looking into in. Ordered on April 6, it is now August 10, they wanted me to send a picture of the mask, which of course who would think to take before sending back. Asking Visa for a refund, but at this point may be too late. Googled this company & apparently I am not the only one this has happened to. Do not order from them.

I placed my order months. I didn't Receive it so I asked for my money back. They never got back to me till I put in a complaint with Pay pal. At which point they told them they are send it. They sent me a cheap $5 ugly thing I never ordered and I still haven't gotten the almost $70 of masks and filters I ordered. I am still fighting to just get my money back. The blue thing is what they sent me. I ordered the filters and the two pretty masks I put in pictures. I attached a receipt I should have gotten 6 masks in all and filters to go in them. I'm Completely mortified that I recommended my neighbor to get one as well and she hasn't gotten her order either.

This company is fake and takes your money with no merchandise sent. I ordered a Harley tote bag back in March and am totally out of the 56.90 I paid because they figured out a way to show it was delivered and in return I got these cheap masks everyone is talking about instead. How that happened, NO clue but PayPal dismissed my case against them I am out 56.90 but have cheapie masks instead. They make it look good, but it isn't or else you don't get what you order. Only reason I selected 1 star was so my comment would post.

Ordered masks 4/24/2020 for adults... received 7/22/******* masks that fit a kid... was promised a refund on 8/14/2020 and now no response whatsoever to emails... Also sold under FullerSpace... return address on package is a parking lot in New York... I was told to return masks at my expense to HongKong and after a number of different things were done only then would I receive my refund... I told them unacceptable.,. They then promised a refund... now say their refund machine is malfunctioning... machine just fine when it sucked up 45.94... lesson learned read reviews before ordering... Shame on them for scamming people esp., during a crisis... I have reported them to Internet Crime... and Better Business Bureau./.

Ordered 2 totes from this company on March 26,2020. Received an email confirmation with tracking number; however items were never delivered. After emailing company a few times with no response and waiting for almost two months, disputed purchase through PayPal. They opened an investigation but closed it saying the seller confirmed the items were delivered. So, appears they stole my $50! ORDER AT YOUR OWN RISK! Will never order again from a small, online retailer!

I waited for 3 1/2 mths for my 3 masks! First one arrived & fell apart when trying to put it on! Poorly made & fit terribly! They should be ashamed of themselves for trying to sell us
Badly made masks during a time like this. Won't be ordering from this company ever again! Save your money! Totally disappointed! I even started a Dispute w/ PayPal to get a Refund. Prolly won't see that $$ anytime soon.
As you can see by the picture... the vents fall apart.

Transaction amount $85.42 USD
Disputed amount $85.42 USD
Transaction date April 3,2020
Seller name LUSHGOOD COMPANY LIMITED

The item I received (a quilt) did not look at all like the picture of what I purchased! I also had actually seen the item in a store so new what it was supposed to look like. When I was unhappy CSLushgoods offered a 20% refund. I was then scammed into paying to return the item to China (I had to pay postage) for 100% return. I sent the item back 1 month ago and have contacted them weekly and they still have not refunded my money.

I placed an order for a comforter set on Dec. 22,2020, scheduled to arrive in 3-5 days. Today is Feb. 3,2020 and it still has not arrived. This was meant to be a Christmas gift. They did respond to messages I left through their customer service form on the website, although there was no phone number to call. They said to "be patient" and then ghosted me as well after I told them to just cancel the order and refund my money. The tracking they sent said it has been at "customs" for weeks after being shipped from China. After reading the other reviews, I am very worried about the quality of this item if/when it actually ever arrives. I have opened a claim with PayPal for a refund. Hoping that works...

I ordered a purse March 19th. March 25th I get a tracking number from China. I email them a month later and oddly enough got a response that it was stuck in China due to the mess and they need more time. A month after that I open a paypal dispute and paypal reaches out to them. 3 days later I receive a package in the mail from the USA with a tracking number on it. NOT WHAT I ORDERED. I Ordered a purse. I got 2 throw away cloth masks. They needed a tracking number to get paypal to close their case. It worked! I'm working with paypal to try to get my money back and not very hopeful. STAY AWAY!

I submitted my order 1/18/20 and tried to check the status today 2/24/20 via the link they provided, https://lushgood.com/tracking and it is not working. I wish I would have purchased this through my credit card so I can get my money back but I used a debit card. I'm really surprised Instagram would not confirm the company is legit before selling stuff to their users. I've learned my lesson.