Overview
Go-Parts has a rating of 4.4 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 14th among Auto Parts sites.
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Everything went smooth from the ordering to the delivery!
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Positive experience but I was never contacted when my part was shipped nor when I could expect delivery. It did arrive in a timely manner but it would have been nice to have this communicated as their website said they would.
I haven't tried to install the part yet, but hopefully it will fit.
My first order was shipped quickly and arrived in excellent condition. Price was much better than local stores, arrived quicker and fit like original.
I ordered another part today and Go-Parts will be the first that I will check. Way to go, Go-Parts
Purchase the left side to replace cracked lens, and now had to purchase the right side because the right lens was dull in comparison to the new left side. The left side was ordered and arrived fast and in excellent condition..
Purchasing engine shield was with a speedy delivery and easy to navigate to purchasing parts.
Very easy to locate and identify the correct OEM part on the web site. Ordering was very easy to do.
First time dealing with him, very helpful, knowledgeable, and polite
Bad
Even tho the box had the correct description for the mirrors on the tag, the wrong mirrors were inside.
We didn't have power mirrors and the was no blind side indicaters and the connection cord didn't work.
I'll be in contact for replacement or refund.
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
Arrived within 5 days but delivery updated never updated..
I ordered the parts online and they were here within a few days
It was good. But it would have been better if 1) I could have entered my car's VIN, 2) I received notification that my part had shipped. Other than that, the part was of high quality and arrived quickly.
Ordered this mirror to replace one that was smashed by a passing car, got the right part (as opposed to the one I ordered from a different vendor).
It fit, the tape was quite strong, however, the holes that are supposed to line up with the hood, did not. So I had to screw through the plastic and create my own holes for the guard to mount to the hood. Other than that it's fine.
Easy to order; delivery was super fast! Liked that there is a "satisfaction" guarantee. And you can return the part if you aren't satisfied. I was astonished that an online parts place would have such a thorough parts selection and guarantee satisfaction. That's the reason why I decided to go with Go-Parts.
I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install.
Thank you for your speedy shipping!
Very fast, considering the hurricane delay but it would've been nice to have instructions on installing the cover correctly onto the mirror, but I googled it
Ive only finished the "ordering' part - when this survey popped up. Excellent flow-through on **ordering** -- so a five star is given. But still, shipping, delivery, and condition of what will be received has yet to happen. Excellent ordering process.
Post: Parts arrived, they are correct parts, and fit onto the car perfectly. Very happy.
Excellent products and easy to navigate websites. I found a part for my 17-year-old car without any issue and it was mailed to me within 10 days.
Good experience while shopping. Did not receive the delivery confirmation for a friend that I shipped this to, but was able to inquire and got a response within about four hours. Good service will use them again.
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- Alpharetta, Ga, United States
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Business History
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.