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Glyde

How would you rate Glyde?
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Pennsylvania
1 review
2 helpful votes
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Great experience!
September 8, 2015

Simple! That is the best way to describe my Glyde experience. I will continue to use this service in the future.

Date of experience: September 5, 2015
Illinois
1 review
0 helpful votes
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Great experience!
March 10, 2017

Excellent method to easily sell old iphones... seemless process to obtain a fair value for your used merchandise... thank you Glyde!

Date of experience: March 8, 2017
Washington
1 review
0 helpful votes
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Very Easy
April 12, 2017

This service allowed me to sell a iPhone that Apple said was just a paper weight! Now that is found money!

Date of experience: April 10, 2017
New York
1 review
0 helpful votes
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Great company
September 12, 2016

Excellent company to work with. Fast and easy transaction. I would recommend Glyde to anyone who wants to sell their electronics!

Date of experience: September 9, 2016
Illinois
3 reviews
1 helpful vote
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Excellent experience
March 30, 2015

I loved that they send the box and I just mail it out. Correspondence about price adjustments were professional and expedient.

Date of experience: March 27, 2015
California
1 review
0 helpful votes
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Glad I found Glyde
March 1, 2015

Thought it would be complitated, but it was very very easy. It is a whole lot better than letting my old phone just sit on the shelf. Thanks Glyde

Date of experience: February 26, 2015
Arizona
1 review
7 helpful votes
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Read the other 1 star reviews. I can confirm that they are all 100% true and accurate. I too made the mistake of ATTEMPTING to purchase a discounted ($306.05), 64 GB, Nexus 6P from this company on 12/27/2016. The money was taken from my account and held by Glyde on 12/27/2016. That was the ONLY expedient part of the buying process. They originally noted that I would receive the phone between 1/4 - 1/6. Three days later, that information was changed to "Seller to receiving shipping kit on 1/4". Guess that 5 - 10 days estimate was made by someone with dyscalculia. I emailed Glyde on 12/30/2016 as this was their only form of contact. If you would like to see the email I would be glad to provide it. On 01/03/2017 I received a response stating the following. "This order is still on schedule, but I will email the seller about your orders shipment status. If no response or tracking update is received by next week, we will unfortunately have to cancel this order. If that happens, you will not be charged." That is cut and pasted from the email. So, on 1/4 the status changed to "Seller received shipping kit". I'm thinking great, with priority shipping I can still get my phone by Monday. I must have been delusional and overly optimistic. The facts preceding this status change should have told me that was a not going to happen. Here we are on 1/6/2017, same status of "Seller received shipping kit". I emailed Glyde again on 1/5 so that they could contact the seller and find out the issue. No word back yet of course, I would expect that email to come some time next week. If you don't need the item you are purchasing within the next month and don't mind the high probability of not receiving your item at all, then Glyde might be for you. Otherwise, pay the few dollars more and buy from ANYWHERE else.

Date of experience: January 6, 2017
Andrew W. Glyde Rep
over a year old

Hi Mark. I am very sorry about this delay. We can check on the order now if you reply here with the order number. Shipping times around the holidays can delay these things, but you should have certainly received the item by now. Please let me know the order number and I'll get back to you right away. Thanks again.

Missouri
1 review
0 helpful votes
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Simple and easy!
October 25, 2015

Glyde did all the work, I just gave them my information, a buyer responded, and Glyde took care of the shipping and processing. Great experience!

Date of experience: October 22, 2015
New York
1 review
4 helpful votes
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DON'T SELL OR BUY ANYTHING IN THIS WEBSITE.

Sold three games on this website and never got the money deposited into my bank account. They don't have a phone number and they don't answer e-mails.

Date of experience: April 13, 2011
Illinois
1 review
0 helpful votes
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It takes awhile to get the shipping kits
January 20, 2015

It takes awhile to get the shipping kits. Also, you are charged for them in addition to the listing fees.

Date of experience: January 15, 2015
Utah
1 review
1 helpful vote
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The user experience is effortless!
July 11, 2014

The user experience is effortless! Glyde makes the whole process of selling and buying your older electronics fun and easy.

Date of experience: July 8, 2014
California
1 review
0 helpful votes
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Sold phone. Returned different phone
October 12, 2015

Sold my iPhone 5. Customer rejected and returned me beat up iPhone 5. Zero help from this company. Never again

Date of experience: October 9, 2015
Andrew W. Glyde Rep
over a year old

Hi Kelly,

I'm very sorry to hear about the returned item. We sent you a message here on SiteJabber with a request for the Order Number. We'll make sure to contact the buyer to see if they mixed up your sale with another order. We will also make sure to receive the device that you got back and pay you for your original sale. If the phone was damaged in transit, we also have insurance for this. Please let me know the order number or the name associated with your Glyde account through messages.

Thanks,

Brian
Glyde Customer Service

California
1 review
0 helpful votes
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Super easy!
January 9, 2016

Glyde had the best price of several resale sites, and I received text and email reminders to put the phone in the mail. It was easy and efficient.

Date of experience: January 6, 2016
New Jersey
1 review
6 helpful votes
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Bought a $40 game, received it in a reasonable time and it worked (and still works) fine. Only one transaction but will try again.

Date of experience: September 27, 2010
Iowa
1 review
2 helpful votes
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Delivery was quick
December 7, 2011

Delivery was quick. I got the game in like four business days. The game was a great price for me to spend on it.

Date of experience: December 7, 2011
Texas
1 review
0 helpful votes
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Easy Transaction
April 12, 2017

It was easy to list phones for sale and they sold quickly. Also, payment was made quickly and Glyde kept me updated on status.

Date of experience: April 10, 2017
California
31 reviews
81 helpful votes
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Super Easy
May 22, 2015

Its easy to buy and sell things at a reasonable price. When selling the shipping materials are sent to your address to the recipient ready to go.

Date of experience: May 19, 2015
Michigan
1 review
2 helpful votes
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Great concept and great deals on video games (and other media). This is, without a doubt, the easiest and best way to sell your used games online.

Date of experience: November 23, 2010
California
2 reviews
1 helpful vote
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Best Price, Very Easy
January 12, 2017

Glyde offered the most $ of the websites I checked. The process was fast and easy. The funds went directly to my bank.

Date of experience: January 10, 2017
Illinois
1 review
1 helpful vote
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I've had great experiences both buying and selling on Glyde. Communication and customer service are much better than other sites I've sold on.

Date of experience: June 16, 2014

Overview

Glyde has a rating of 3.3 stars from 922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glyde most frequently mention great experience, video games and shipping box. Glyde ranks 3rd among Mobile Phones sites.

service
85
value
76
shipping
77
returns
55
quality
70