Global Golf

Would not give me accurate condition of clubs for sale and will not take questions. Questions are blocked. Dishonest retailer.

Didn't ship when they said they would and promised on certain date but blame on everyone else! Sucks

Spent a lot on a premium pre owned wedge labeled as "Very Good" condition. Regret my purchase and could have bought much better on EBay for less vs Global Golf's website. While I won't be returning the item, in no way is the condition "very good" by any stretch, it is beat to heck and average condition would be a stretch. I have purchased numerous pre owned clubs through the years and was not expecting a lightly used club but it's much worse than I've received from like businesses who label an item "very good." Will not buy from again. Disappointed

First time buyer from Globalgolf.com. Always a little skeptical about buying used golf equipment sight unseen, but my expectations were far exceeded when my Mizuno driver arrived. Excellent condition. Will say FedEx seemed to take much longer than expected to deliver but that is not Globalgolf's fault. I would not hesitate to buy from Globalgolf in the future as I believe they provide excellent value!

I was hesitant after reading the reviews on this site, but my experience was great. Ordered Wednesday delivered was Saturday. The clubs were pack well and in mint condition. I bought used 3 woods for my wife and I they look new!

Ordered a cobra hybrid one length. Condition was advertised as "very good" not in my opinion, paint chipped off or top of club face and matte finish on top seems to have stains. Won't come off and looks terrible looking down on the club at address. Not impressed, should have just bought new from reputable store.

If you don't read the return policy, like I didn't you won't know that you don't get refunds. You get credit. I am stuck with $300 credit from these guys. Bad business. Bad customer service. Stay away.

I work at a golf course and I was going to recommend a lot of people to go to global golf but the jerk behind the counter With such an ahole I will never recommend anyone to go there. Global golf hire somebody that has more customer service and not such a jerk that treats people like their idiots. The guy I am talking about is heavy set and has a beard. He needs to be fired.

His listing was very inaccurate. He said the rental on the farm was for 8 years and it was for 11. He said that he needed a $50k deposit and needed it in 24 hours. When the deal fell through, he held the deposit for at least 2 and one half weeks. So we got angry and he said be patient, Canada post is slow. They he said he wasnt required to return it quickly. What a criminal. And a liar.

Recently purchased a fairways wood and putter from their certified owned. Both clubs came in record time, well packaged and in immaculate condition. Called customer service with a question about my headcover and they took care of it right there on the phone and had headcover sent to me within 24hrs. I would recommend them to all my friends and look forward to dealing with them again in the future.

Bought a driver from them and the experience was great. That prompted me to make another order of accessories. That turned into a two-month ordeal of incompetence, delays, lack of clarity and empty promises. The order was always 'on it's way', despite the site saying that it had been delivered and was now past the date for returns. The order was then cancelled and, when I chased the refund, it then turned up two weeks later.

There was no offer of any compensation or restitution. Just a shrug of the shoulders and laying blame at the feet of the delivery company.

Lastly, I asked to close my account and stop emailing me - and they haven't!

I am surprised by the reviews--the company must be taking these reviews seriously and trying to turn a new leaf. I purchased XXIO Driver, 3 Fairway wood and 3 Hybrid from it. The items were graded Very Good to Excellent. The two items that were graded Very Good were better than Excellent and looked like they had been used for less than a round. (I inspected them for any blemishes or marks--none to found, except for the normal golf ball mark on the faces which I polished off. The fairway wood graded Excellent still had the manufacturer's wrapping on the grip and looked brand new. I forgot to order the headcovers, so I phoned customer service and they gladly added it to the initial order, (I stilll had to pay for them) so that I wouldn't have to pay for shipping.

For a 99$ item I got 37$ refund. On top of that they charged 7.99$ for shipping. Basically, they took all the discounts from the entire order (including non returned items) and subtracted that from the items price. They never sent me a refund confirmation with exact detail on how the refund is calculated. Until I sent an email this was all mystery - they told me to contact back in a week to get more details. What a $#*!ty customer service and shady business practice. I advised most of my network to avoid this website. Not returning here to purchase again!

Traded ina set of irons and was given a fair value. I opted for the gift certificate as i wanted to buy some new equipment. Everything i looked for turned out to be a special order with 2 to 8 weeks wait, these were not strange or obscure items i searched for.
I called CS and explained my situation and that i wanted to exchange the Gift Certificate for the original cash value offered at the trade. The CS person could not help me and sent me to a supervisors email. Told my story and now have to wait for an answer. I will circle back once i get my answer.

I have been buying and trading with Global golf for awhile now and I've experienced only excellent service with all purchases and trade for golf clubs. Bought drivers putter irons and hybrids I must say they always honor fair trade value most of the time. I cancelled a trade once only and had a driver shipped back to me promptly. Also a set of graphite irons I had trouble using for steel with little difference in price purchases to trade value. Would recommend.

Order was pretty slow arriving considering they're only 4 hours away but that's not the problem. I received a regular flex shaft when I ordered a stiff. Called in for a replacement and there's not a stiff available. The CSR didn't offer ANYTHING to make it right, just told me to return it and then they'd issue a refund. $5 per gallon gas and these guys want me to drive the club to a FedEx drop off (20 mins away) when the mistake was theirs. My mistake was trusting globalgolf.com but that will not happen again.

Fake discount codes sent out by them, a sustainability $1.99 charge at checkout? What are you doing for the planet exactly? "Recycling clubs"... Sell them at cost then. Just a crap company.

Good website for anything golf. I love the way this site is set up. Easy to find what you want for a good price. I've bought several clubs from this site and always well pleased with their service.

Received a set of used cobra trails. The review said they where very good condition. When I opened the box, there was no packing materials protecting clubs. My 4 hybrid along with some irons scratched? The clubs where banded and thrown in the box. Wow. Very disappointed. The 4 hybrid was the worse. The company allowed a full credit return, but I wanted just my 4 hybrid replaced. I have bought clubs from this company over the years and always felt they had good products and service. I have gone back and fourth with the customer rep. At the end I feel that this company should stand up to their name and do the right thing. Being in the retail space, this would not even be an option for me. I will not return as a customer in the future. Too many other options to choose from. They made me feel like I was the problem, etc. I admit I was not easy to work with probably because of their posture towards me and poor quality. The customer rep actually said that he was "very frustrated" with me because I was trying to get an equal or better credit back for their mistake. At the end of the day, when I look down on the club head to hit it bothers me and any other golfer that thought they where buying very good conditions golf clubs.

I bought a driver for my son for Christmas. Because of an injury, he was not able to use it until July. After 3 rounds of golf, the head snapped off. All I got was the following:
"Thank you for your message. Unfortunately, this order has past the return date. We apologize for this inconvenience."
Return of sports equipment should not be based on time rather usage. They obviously don't stand behind the products they sell.

I bought a driver from them for over 500 dollars. Played about 9 rounds with it and the face cracked. Sent it back to them and they said they would send me a replacement to the same specifications i had. I told them great since it was under warranty.
Waited never came to me after two weeks. The just refunded me my money for the driver and i still have to go get another driver. Won't buy anything through them again.

I placed and order for a set of Ping G 400 irons. The listing said that they were +. 75. I texted Global Golf and asked to confirm the length by letting me know the 6 iron length as 38.375
I took the clubs to be regripped and the clubs measured Standard length. I tried several times to contact Global Golf to ask if they sent the wrong clubs. There was no response. I will never buy anything from Global Golf again

I will just post my recent communication with GlobalGolf.com and leave it to you to decide how reputable this organization is. BTW I sent this E-mail 7 days ago and they have not seen fit to respond.
Here's my E-mail to them:
"I'm writing this E-mail to tell you how terribly disappointed I am in Global Golf and with my recent purchase ( order 2MFKF44). When I received this 5 - PW set of Titleist 718 ap1 irons I was somewhat surprised that the shafts
( Aerotech SteelFiber i80cw Golf Iron Shaft Steel) had TaylorMade grips.
I should have suspected something at that time but since I have purchased many clubs from Global Golf over the passed 15 + years, no warning bells went off.
I figured "ok, the previous owner just re-griped the clubs" -no big deal
I should have immediately wrote you for an explanation, but again trusting you, I didn't.
My Bad!
I am a 13 handicap and play 2 or 3 times a week. My best swing speed is about 88mph.
While hitting my 5 iron during my fourth round with these clubs
The shaft of the club broke right at the top of the club head. I brought the head and shaft to my local PGA store and the club repair man told me these clubs have been RESHAFTED with NON-OEM shafts! Titleist DID NOT offer these shafts as a custom upgrade on the 718 ap1 irons.
AND that the reason the shaft broke at the point it did is most likely because the shaft was over heated when it was removed from a set of TaylorMade irons!
So what you sold me was a set of Titleist IRON HEADS with USED TaylorMade SHAFTS AND GRIPS. Thanks.
I purchased a replacement shaft on EBay for $67.46 and had a friend install it into my 5 iron.
So, so far, I'm stuck for $67.46 but the real question is: HOW MANY MORE shafts are going to break? AND how much more will I have to spend to reshaft these clubs?
Here's a word of advice: IF you are going to sell NON - OEM clubs you OWE IT the perspective buyers to be HONEST about EXACTLY WHAT you are selling them.( its bad enough that, unlike every other seller on EBay, myself included, you do NOT show an actual picture of what you're selling!
I could have purchased several other sets of these clubs WITH OEM Shafts and grips for as much or less than I paid you but, like a real jerk, I went with an organization I trusted.
I say"trusted" in the past tense and that's where my good option of your company is - in the past "
All I'll say is "buyer beware".