I will just post my recent communication with GlobalGolf.com and leave it to you to decide how reputable this organization is. BTW I sent this E-mail 7 days ago and they have not seen fit to respond.
Here's my E-mail to them:
"I'm writing this E-mail to tell you how terribly disappointed I am in Global Golf and with my recent purchase ( order 2MFKF44). When I received this 5 - PW set of Titleist 718 ap1 irons I was somewhat surprised that the shafts
( Aerotech SteelFiber i80cw Golf Iron Shaft Steel) had TaylorMade grips.
I should have suspected something at that time but since I have purchased many clubs from Global Golf over the passed 15 + years, no warning bells went off.
I figured "ok, the previous owner just re-griped the clubs" -no big deal
I should have immediately wrote you for an explanation, but again trusting you, I didn't.
My Bad!
I am a 13 handicap and play 2 or 3 times a week. My best swing speed is about 88mph.
While hitting my 5 iron during my fourth round with these clubs
The shaft of the club broke right at the top of the club head. I brought the head and shaft to my local PGA store and the club repair man told me these clubs have been RESHAFTED with NON-OEM shafts! Titleist DID NOT offer these shafts as a custom upgrade on the 718 ap1 irons.
AND that the reason the shaft broke at the point it did is most likely because the shaft was over heated when it was removed from a set of TaylorMade irons!
So what you sold me was a set of Titleist IRON HEADS with USED TaylorMade SHAFTS AND GRIPS. Thanks.
I purchased a replacement shaft on EBay for $67.46 and had a friend install it into my 5 iron.
So, so far, I'm stuck for $67.46 but the real question is: HOW MANY MORE shafts are going to break? AND how much more will I have to spend to reshaft these clubs?
Here's a word of advice: IF you are going to sell NON - OEM clubs you OWE IT the perspective buyers to be HONEST about EXACTLY WHAT you are selling them.( its bad enough that, unlike every other seller on EBay, myself included, you do NOT show an actual picture of what you're selling!
I could have purchased several other sets of these clubs WITH OEM Shafts and grips for as much or less than I paid you but, like a real jerk, I went with an organization I trusted.
I say"trusted" in the past tense and that's where my good option of your company is - in the past "
All I'll say is "buyer beware".

Global Golf, terrible Global Golf, terrible shipping and customer service experience
This is my third and last order ever with Global Golf. There's plenty of other retailers out there that care about their customers and whether they come back. My personal view and experience is that once Global Golf has your money they couldn't care less about the customer. Bought US$1200 irons, took 6 weeks to arrive because they shipped with FEDEX when there were published service delays. No help from Global Golf to get the shipment expedited, I had to get help from FEDEX Australia otherwise it would still be sitting in the US. Once the irons arrived, I opened the box to find they had been thrown in the box with no protection at all. When I emailed a picture of the packaging and complained to customer service, they ignored it completely. When I raised it again I got this reply. "We ship to over 100 countries, sorry the packaging wasn't to your expectations". What an arrogant, self centred reply. For me this demonstrates exactly the problem with Global Golf attitude to their customer, once they have the money and the order is shipped, customer care and service is not important. Such a shame, because there is a place for their business model, with a customer centric focus. Putting the customer last is not a smart business strategy. E shipping and customer service experience
This is my third and last order ever with Global Golf. There's plenty of other retailers out there that care about their customers and whether they come back. My personal view and experience is that once Global Golf has your money they couldn't care less about the customer. Bought US$1200 irons, took 6 weeks to arrive because they shipped with FEDEX when there were published service delays. No help from Global Golf to get the shipment expedited, I had to get help from FEDEX Australia otherwise it would still be sitting in the US. Once the irons arrived, I opened the box to find they had been thrown in the box with no protection at all. When I emailed a picture of the packaging and complained to customer service, they ignored it completely. When I raised it again I got this reply. "We ship to over 100 countries, sorry the packaging wasn't to your expectations". What an arrogant, self centred reply. For me this demonstrates exactly the problem with Global Golf attitude to their customer, once they have the money and the order is shipped, customer care and service is not important. Such a shame, because there is a place for their business model, with a customer centric focus. Putting the customer last is not a smart business strategy.

The absolute worst company I have ever done business with. Not an exaggeration. This is not an impulsive missive. I've been thinking about this post for some time now, as you will see. SHOP AT YOUR OWN RISK

This may be long but I promise I'm just trying to give all the facts as they happened to give people the information they need to make a good decision.

I placed an order for a new set of irons on 5/11/19. I had also included a trade in of my old iron set to reduce what the new clubs would cost out of pocket. Unfortunately, Global Golf charges you in full for the order, then "refunds" the trade in amount after they are received and "processed. As a result, I was charged the full order amount on the day of the order

Less than 20 hours later, I submitted a message stating I wanted to cancel my order. I was told it was too late, the order had "shipped". I asked for a tracking number and received no reply.

The following day (Monday, 5/14) i received an email stating a tracking number had been generated, but when I called to ask why my "3 day" shipping would take until Thursday even though I had paid for "3 day" shipping, they told me the "ship date" does not count in the three days, so the order was still in their "shipping area" in the warehouse. Even though it was still on their premises, they could not cancel my order.

Finally, I received the order on Thursday 5/17. I immediately took the order to the FedEx store to return. According to FedEx's website, the clubs were delivered on 5/22. After a couple of days, the website still did not show the return had been received so I contacted Global Golf. They told me the website would update once the return was "processed" which takes 5-7 business days.

Finally, I received my refund on 5/31. For an order that I placed on 5/11 and tried to cancel less than 24 hours later when the items were still in their warehouse. 3 weeks they held on to my money

Oh, also, remember the trade in I sent? Well, I shipped it on 5/11. (remember, Global Golf couldn't "ship" my order on a Saturday, yet I had no issue shipping them my trade in). FedEx stated the trade in was delivered on 5/15, yet Global Golf didn't acknowledge receipt until Monday 5/20. From there they said it would be 7-10 business days for them to inspect and approve the trade in.

The trade in was approved on 5/30. However, because I returned my order that the trade in was to be applied to, Global Golf will now only give me a store credit for the trade in amount. They say that that's their policy. I read through their policy and no where does it explicitly state that trade ins on orders that are returned will only be paid in store credit.

I was annoyed when I had to have hundreds of dollars in limbos for 3 weeks because of an order I wanted to cancel less than 24 hours after placing it, but I'm a grown up, and I placed the order, so I was willing to accept responsibility for my actions (whether or not you think its absolutely ludicrous in this day and age of online retailing for each step of the process to be so slow is a matter of opinion). What really upset me though was that they no have my trade in set, and will only give me a store credit for them.

I don't want to do any business with them. I don't want them to have any of my money. If they aren't willing to send my clubs back to me, then they should give me cash for them.

Global Golf may be fine if you are absolutely 100% certain you want what you are ordering, that it will be in satisfactory condition (tough because they only use "representative photos" for used items), and that you wont have to return anything.

HOWEVER, if you expect Global Golf to act like any other online retailer and be responsive, helpful, fast and not hide behind fine print, you should know that it is 100% certain that they will not. They are an awful company with poor service and shady policies wrapped up in fine print. There's too much competition out there these days for me to have to deal with such poor treatment ever again.

I only hope my experience can save someone else the trouble in the future