Global Golf

Looking at some of the reviews on here had me worried. Well I'm glad I did a little more research b/c this is a good company and the value is amazing. I was nervous the product would take forever to get here. I received my driver in 2 days. I was nervous it wouldn't be what I ordered whether the shaft was different or the head wasn't a sim max. Well it was exactly as described. I was nervous it'd be beat the hell up. Well it was in perfect shape. I think you can see the trend. Maybe there have been mistakes for folks in the past, but what I saw showed a good company that provides solid products at an amazing value. I will definitely buy from here again.

Globalgolf recently displayed AMAZING customer service. A club that i recently purchased from their site had broken at the range. I called and spoke with a rep about the situation. I was asked to send in a few pictures of the club. The next day I was back on the phone with a rep picking out a replacement club, with little to no questions asked. They were super easy to work with throughout the entire process. Globalgolf has a customer in me now for sure.

I ordered a taylormade spider from them and received a complete opposite club of what was ordered I received a wilson and they wont refund me my money. They claim they indeed sent the proper club however the box came damaged and the club is not one they carrying they claim. The claims person I dealt with name is Rudi Fann if you do have to deal with anyone from them they will not resolve your issue nor refund money If the item is incorrect which it was. They are offer trade ins I'm sure someone traded this garbage club in and they just boxed it up and sent it to me. Do not purchase anything from them as they have poor customer service and are running a scam at this point. The photos attached are what I received and my proof of purchase with what I should've received.

Global was referred to me which is good for them however after placing my first purchase the item was lost somewhere even though it shipped from only 1.5 hours away. It has been 2 weeks and no one knows where it is at. Global has done nothing to make this right which could include an apology or even re-sending the item to me. I could then reurn the other one should it arrive or they could make a freight claim. They seem to be washing their hands with this and I feel like they are leaving me hanging. Amazon figured out how o work in a COVID world so placing the blame there is a shame. Its been more than 2 weeks and althogu they were referred, my first purchase with them is a very poor experience.

I bought a used Taylormade M6 driver in what appeared to be good condition fron Global Golf. After a few games the shaft snapped in half on the first tee at my local golf course. I contacted Global Golf who would not offer me any recompense as the shaft snapped in the centre and not on the ends. Thanks. Needless to say I won't be purchasing any more items from this mob.

First off I bought a set of Mizuno irons and was charged twice for them. STRIKE-1. I got my money back for the second charge. Today I get an email from you saying that your running a little behind schedule on shipping my order then I got an email saying my order is out of stock even though it was in stock when I ordered and paid for it. STRIKE-2. Then I call customer support and I was caller 16 and made it to number 6 85 MINUTES LATER and you hang up on me! Then I call back and I'm number 7 and make it to number (1) then I hear that person isnt available and to leave a message for the person at 233 after hearing you Understand My Time is valuable around 150 times But obviously you dont understand because I called back a 3rd time and was told the same thing! STRIKE-3! I'M DONE!

I made and order and traded in a club toward the order. I sent the trade into them along with the packing list with the trade in details. I wrote on the packing list to please reimburse my credit card through paypal. The trade in value was for $120.00 dollars. I receive an e-mail that says I have a gift card for $102.00. So I called to find out why my credit card wasn't reimbursed vs. a gift card. Very conveniently they now do not have a record of the credit card that I used so they can't reimburse the card. So I am stuck with the gift card. What a way to make you buy from them. Poor, poor customer service. Be very careful with this company.

At first I was pleased with Global Golf when I first purchased my Taylormade Driver. Good price and fast delivery. Then the face of my driver started to cave in. Taylormade offers a 2 year warranty but unfortunatley buying through Global Golf you only get 1 year warranty. Makes no sense to me but thats what they told me after I sent them my driver. So now I have no driver and they sent me a gift card to put towards the purchase of a new driver. My driver was an M6 and the gift card they sent doesn't even cover the cost to buy an M4 from them. But hey I can use the gift card towards puchasing the new taylormade driver that they are going to get covered under warranty on my broken driver. Complete scams and very rude customer service. Will never deal with or recomend Global Golf to anyone. In fact stay away at all costs for all you know there stuff may not even be authentic ‍

I bought a set of clubs through globalgolf.ca on April 30th. When I purchased them it said I would have them by May 6th well its now May 12 and canada post still haven't picked up my clubs from the shipping facility. I called global golf today explaining my situation. The person I was speaking with hung up the phone on me. So I called back talked with someone different which they didn't know why my shipment wasn't picked up so they said they would send me a replacement set expresses post. Once I got the tracking number the sent them standard shipping again. So I called again and they said canada post already picked up my package but I call canada post and they never picked anything from them yet. Save your self the hassle and go get fitted at your local golf store or clubhouse. This is bull $#*! never again will I order anything from globalgolf

I received a lob wedge TaylorMade big toe that was in such poor condition and I contact them and I wanted to send it back they sent me an email with the instructions on how to send it back then they recall the email at the time I was at FedEx with the email pulled up and was in the process of pulling up the FedEx shipping number and packing list when they recalled the email.
I called them three times and three times they hung up on me they will not take my call.
Don't trust them they will lie to you they do not take returns for there garbage that they send out.
Best regards, Mr Billy

Apex irons in great condition with fast shipping. Will certainly order from them again. Communication was also great throughout. Ignore the people complaining about shipping issues during a pandemic.

This place definately has issues. Bought a used taylormade driver that was supposedly certified excellent condition, funny my wife used it three times and the graphite shaft snapped. Sent it back after three emails back and forth and 7 days later after I contacted them again, I finally got a gift certificate to buy another one from their site. Ugh okay so my wife has a tournament in two days so I pay 30.00 extra for a 500 club so it is over night delivery. Bahahahaha they over night the free headcover, junk, but free, and her club is not delivered. Call them and learn they sent head cover out right away and shipped the club the next day so it is delivering in 5 days hahahahaha. Yes last time I will order clubs through them and go back to 2swing who actually gets the job done. Buy at your own risk, but I am done dealing with this not so reputable business to say the least. Great job getting the free head cover here in a day though, so there is that.

After deciding to try their U Try program, I was informed that the driver I wanted to try was no longer available. ( why was I allowed to order it if it wasn't in their inventory?)
My card was charged $529.99 even though they never even sent the driver. After 3 days my card was still showing the charge so I called and was assured it would be taken care of within 24 hours. Another call was made when it still was showing the charge, this time, assured it would be manually over ridden by a manager. 2 days later, nothing changed and the customer service rep tried saying rest assured, your card hasn't had the funds withdrawn yet. After explaining that my debit card was $529.99 short he told me he would look into it and send me an email by end of day. No email and a call to my debit card company to hear that they have yet to receive a release from Global Golf has me writing this review.
This is around my 4th purchase from them and the first time there had been an issue. It will be my last purchase or should I say last non purchase.

SALESMAN TOLD ME MY CLUB WOULD BE SHIPPED THE NEXT DAY. WEEK LATER ALL I HAVE IS A TRACKING #. CUSTOMER SERVICE TELL ME THERE SHIPPING PARTNERS ARE SLOW BECAUSE OF COVID, AND THEY COULD NOT TELL ME WHEN IT WOULD BE SHIPPED. APPARENTLY THEY ARE SELLING THINGS THAT THEY DO NOT HAVE ON HAND. THIS DOES NOT WORK TOO GOOD FOR ME. THEY MUST HAVE KNOWN THAT IT WOULD NOT BE SHIPPED IN THE TIME FRAME THE SALES REP TOLD ME. BEWARE. I WILL NEVER BUY FROM THEM AGAIN.