For a 99$ item I got 37$ refund. On top of that they charged 7.99$ for shipping. Basically, they took all the discounts from the entire order (including non returned items) and subtracted that from the items price. They never sent me a refund confirmation with exact detail on how the refund is calculated. Until I sent an email this was all mystery - they told me to contact back in a week to get more details. What a $#*!ty customer service and shady business practice. I advised most of my network to avoid this website. Not returning here to purchase again!