Fair price but took longer to receive than anticipated.
The prescription was accurate and service excellent
My first time ordering glasses. The process was easy to understand and navigate
I did the prescription finder with my old glasses with skepticism, but the new glasses are perfect!
4th time I have ordered - great products and service!
This is my 2nd pair of glasses, first pair was great look and fit. Price is not to bad, for the quality you recieve.
Very simple process. Style and fit was very good. Prescription was very accurate.
Many frames to choose from. Fast shipping. Prices seemed good. Really nice styles and name brands.
Perfect fit at a very reasonable price, well pleased
Great prices and quick TAT. This is my 5th purchase and my 5th positive experience
Happy with my new glasses. They look nice and the progressive lens is great.
The order was processed within ten days of the order
Easy & Clear ordering process. Glasses were exactly as expected.
Quick easy way to order glasses that are affordable.
Lots to chose from, excellent service. I like the look.
Takes too long to get your order. Takes too long to get receive your order.
Hi Steve,
We’re sorry that our production and shipping timeline did not meet your expectations. Production and shipping times vary depending on your prescription and the nature of your order, as well as which shipping method you choose.
As stated on our site and at the time of purchase, our typical production time is as follows:
Single vision (general use/near vision): approximately 2-4 business days
Multifocal / bifocal / tinted lenses / polycarbonate lenses: approximately 6 business days
Shipping can take between 5-10 business days, depending on the Courier:
Standard (free): up to 7-10 business days
Expedited (additional fee): up to 5-7 business days
Express (additional fee): up to 3-5 business days
Our apologies for any inconvenience and we hope that you are enjoying your new glasses.
Yours truly,
GlassesUSA.com
The easiest way to get prescription glasses. Period. Exclamation point. Period. Exclamation point.
Dear Jeff,
Purchasing eyeglasses online should be easy and we're glad to hear that you navigated our site with ease and enjoyed our great low prices.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Best place for high index lenses at a reasonable price.
Fantastic. Easy, quick, great selection. Very happy with the service provided.
Overview
GlassesUSA has a rating of 2.8 stars from 3,827 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GlassesUSA most frequently mention customer service, business days and tracking number. GlassesUSA ranks 9th among Eyeglasses sites.
Instant Feedback
- Visit Website
- New York, NY, United States
- Edit business info
Business History
The company primarily focuses on North America, but also accepts orders from 92 countries.
Around 40,000 unique visitors visit the website daily.
In 2015, GlassesUSA raised a $12.5 Million growth round led by the Viola Private Equity fund.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Katy,
We're thrilled to hear that you used our Prescription App to scan your current glasses. It is a great feature that makes purchasing eyewear online much easier.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA