I am pleased with the items I received. Thanks for every thing when I had a problem the customer service help me.
Kept getting hung up on the reps dont care about the customers concerns and no surveys available to hold the reps accountable.
I returned the iden i ordered the same day i got it did'nt even open the box today i got a bill saying my payment is due.
Hi Frances, we do apologize for any inconvenience you may have had. Our billing statements are mailed out after the order has shipped. Therefore we wouldn't have been able to stop that bill before we received the item back and the item was fully credited. If you have any questions we would be happy to answer them just reply here. Thanks for reaching out!
I have been ordering from Ginnys for a while now. Never had any problems. The items I order are great. Keep up the good work Ginnys.
Very misleading company with NO customer service. Stay away from them if you are an honest, hardworking person who values your dollars.
Owed refund and they sat about 8 weeks, really, I did retail management for years there is no way it should take that long
Hi Donna. Thank you for sharing your frustration with us. We do apologize however our refund process can take up to 45 days before you receive the refund in the mail. As it can take a full billing cycle if the order was put on our credit plan. If there is anything further we can do to help please don't hesitate to reply and we would be happy to help.
Bad company don't order from them I never place a order from them got a bill now thay like that it was mistake and bad company rude and don't care reporting them to BBB and any other site
Hello. We apologize for any confusion with an order being placed. Please send us an email to socialcs@sccompanies.com so we can look into the order and take the appropriate steps to get this cleared up. Please put your contact information in the email as well as reference this post. We hope to hear from you soon. Have a great day.
They suck BIG TIME! Don't order from them! PLEASE, PLEASE DON'T! Trust me! I will never order from them again! They just want to take your money!
Hi Loretta, we are sorry to hear this. If there is anything we can do to change your mind, please send us a message here or send us an email to socialcs@sccompanies.com referencing this post and include your contact information so we can find your order. We look forward to hearing from you. Have a great day.
Most of the items are 30% to 70% higher than I can find at other stores such as Walmart, Amazon, Target etc.
THIS COMPANY I HAVE NEVER DEALT WITH BUT IT KEEP
SHOWING UP ON MY CRedit REPORT
I DON'T NO WHAT ELSE TO DO BUT GO TO COURT.
Overview
Ginny's has a rating of 1.3 stars from 180 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ginny's most frequently mention customer service, credit report and order anything. Ginny's ranks 298th among Kitchen sites.
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- Monroe, WI, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nanyamka, we are sorry to hear you had this experience with our team. We want to know what we can do to help. Please reply here or send us an email to socialcs@sccompanies.com. Include your name and information we have on file as well as reference this post. We want to help. Thanks for reaching out. We hope to hear from you soon.