Ginny's Questions & Answers

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Here’s what consumers have asked with answers from Ginny's staff and previous consumers.

27 questions answered
0% answered in 1 day
Question:

Does my credit with you show up on my credit report?

Answer:

Great question Robert. At this time we do not report to the credit bureaus monthly. If you have further questions we would be happy to help. Thanks!

By Erin E.,
See more answers (2)
Question:

I am a new customer. why do i see only bad review s.please convince me i didn't make a mistake

Answer:

Hi Marie, Thank you for sending us your concerns. As with any company people are more vocal and public when they are upset about something. Less so when they are happy with it. We would be happy to answer any questions you may have. Feel free to reach out to us and we will be able to respond. Have a great day!

By Erin E.,
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Question:

I recieved email saying my delivery was delivered today but it did come yet please update

Answer:

Hi Marytheresa, we apologize for the delay in responding. We just got the notification of the question today. We would be happy to look into this for you. Please send an email to socialcs@sccompanies.com with your contact information so we can look into your order. Thanks for reaching out.

By Erin E.,
Question:

Do ginnys report to the credit bureau?

Answer:

Hi Marcus- We do report to credit bureaus. Thanks for the inquiry.

By Erin E.,
Question:

Last week i received a call from ginny's asking if i could pay 200 to pay off my bill of 300 i made arrangements to pay now it's on my credit a char o

Answer:

Hi Michelle, please send an email to socialcs@sccompanies.com with your contact information so we can look into your account. We would like to see what's going on. We hope to hear from you soon.

By Erin E.,
Question:

No back ground checks for your c c you dont meet the federal guide lines its the law

Answer:

Hi Eddy, please send us an email with your contact information so we can look into your account. socialcs@sccompanies.com We will be waiting for your email.

By Erin E.,
Question:

So my e mailes come back and or i get no answers nothing back from all my emailes what hell is wrong with this

Answer:

Hi Eddy, did you send the email to socialcs@sccompanies.com? We haven't gotten an email from you. Please try again.

By Erin E.,
Question:

If i'm about a week late on my bill what will happen????

Answer:

Hi Jesse, if you are going to be late on your bill, please make sure you give us a call and put in a promise to pay with date and amount so we know what's going on and we don't assume you just forgot. :) We will be able to answer any further questions you have regarding your bill when you call. Thanks!

By Erin E.,
Question:

I need to get a real person on the phone and about my billing limits

Answer:

Hi Eddy, We are sorry you are having trouble with your account. Please send us an email to socialcs@sccompanies.com with your contact information so we can contact our Credit Department and look into this for you. Thanks for reaching out and bringing this to our attention.

By Erin E.,
Question:

I saw that im way over my c limit you keep alowing this and by my records its way over and you put it threw no phone assit

Answer:

Hi Eddy, We are sorry you are having trouble with your account. Please send us an email to socialcs@sccompanies.com with your contact information so we can contact our Credit Department and look into this for you. Thanks for reaching out and bringing this to our attention.

By Erin E.,

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Typical questions asked:
  • How long does shipping take?
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  • Where is the company located?
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