I take back my words. The quality of the goods is perfect, price too.
People in the service are polite, but very busy, problems are solved slowly.
They deducted the money(234Eur) for the item not received and lie all the time that they will solve problem" during 5days". I was loyal customer until they took my money. For a long time I believed that they care about reputation.
Is there any authority to curb such sellers?
Such a bad experience with a gilt city deal I purchased. Would not refund! Terrible customer service. Groupon and LivingSocial are much better!
I was bought 9pices watches in jomoshopthe reason is trust it and good service and very good price for every one pice of watches.
I buy from Gilt since 2012, I remember in the past Gilt offered larger discounts, now most of the items are more expensive...
Hi Rick,
Thank you for taking the time to share your feedback with us! I will certainly ensure this is passed on to the relevant team for further review.
Have a lovely evening.
Warm regards,
Maureen #giltservice
Overview
Gilt City has a rating of 2.7 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gilt City most frequently mention and customer service. Gilt City ranks 6th among Flash Sales sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Qiang,
Thank you so much for your kind words and for taking the time to share them with us! We greatly appreciate your positive feedback your Gilt experience and your fabulous watches, as it is always good to see when our members are pleased with our products and services.
Wishing you and your loved ones a very Merry Christmas from everyone here at Gilt:)
Yours in style,
Maureen
#giltservice