They charged me twice for same order.
After a week of placing order, they came back saying they don't have chocolates I ordered and will replace with some cheap chocolates.
Cancelled the order and refund was not processed for more than a month, contacting customer support is a pain in the $#*!
I sign up with my email hoping to get 10% off on my first purchase but the live chat told me that the offer is off. This is an unethical site with lots of false discounts that I suspect is their marketing strategy to get consumers to shop and lure them into getting items. Fortunately. I have not get anything from there and will not after going through ALL the bad reviews. My concern is how can I unsunscribe from the website? I really don't want to receive any emails from these crooks.
Past Mother's Day my order to Poland with giftsnideas.com was not delivered on time. When it arrived contents were spoiled.
3 weeks ago I ordered from www.giftbasketsoverseas.com for Father's Day, a bit more expensive but the order arrived next day and worth the money paid.
I wish I have read the reviews on this website earlier.
This company promises delivery dates and does not deliver. Despite the delivery dates offered on the website, and checks that were made through the customer chat line requesting assurance they could deliver on time, this did not happen. A Christmas gift was ordered and delivery promised for 20 December. I am advised it will not arrive until after Christmas. Do not trust anything this company promises. Very, very disappointing.
I order birthday gift teddy for $150. They delivered flowers after a week and after numerous e-mail and web chat they refund me $15. They are cheater not able to reach them via mobile. Don't trust and waste your money. Iam looking for their registered address to take severe action on this cheater. Pls spread around don't get cheated by this kind of cheater business and spoil your memorable moments. Order not delivered but they declared As delivered and no response.
The amount of stress, and anxiety this has caused is totally unreasonable and unacceptable on any level. Not only did the order/delivery arrive 5 days late. But it is totally not even what was ordered and paid for online. There was no message or card on the cake. The bouquet of flowers, turn out to be one rose. Total Scam. Would not refund the money back. Complained to about 4 different ppl in the company about their Shiiiit service and nobody cares. If you want a totally disappointment, and you want to waste your money, and you want to pay for extra stress and anxiety go ahead and order from this site.
Don't. Just don't.
They didn't send me an order confirmation, so I contacted one of their representatives. The person said my order number (which appears on Paypal's payment confirmation email) was wrong, and gave me another number. I then asked if I could receive an order confirmation email, which was left unanswered. I then requested an order confirmation, which was also ignored. I have now requested a payment dispute on Paypal, and hopefully will receive my money back.
In short, just don't.
This site is not good i order items for Valentines. I payed extra to be able to deliver in the right date but until Feb. 16 the item never come. I chatted the agent in livechat but they just read my message without proper reply or explanation. They just leave. I contacted many times and now i give up. So dont buy their items. They just scam and get your money. I regret to used them.
The company makes delivery promises that they do not keep. My order has still not been delivered even though I paid for same day delivery. My father's birthday gift have not reached him. This is the most unreliable service. This company should close and stop misleading and lying to their customers. I only chose them because of the same day delivery promise, and because they probably bargain on people believing their false promise, they will keep exploiting new paying customers, however I doubt that anyone has used them twice. If GiftnIdeas cannot do honest business and make promises they can actually keep, they should be put out of business.
I've bought to my boyfriend's birthday 2 items on their website, I did it with two weeks in advance from the delivery day. There is what happened: the 2 items were delivered but completely different of those I have placed and paid for; one arrived at the day I asked for but the other one, arrived one day later, which is unacceptable as I paid to it be delivered at the day I've asked for; none of them had the sender name, as requested, so as the gift card hadn't everything I wrote, missing a part of the message, even within the limit they had.
They do not respond the "Live Chat" nor emails, doesn't matter how many you send to them.
This company is unbelievable disrespectful with their clients, incompetents and cheaters! Do never trust them!
I ordered a cake for my brother birthday,
They did not delivered and i request for cancellation and refund the amount, but not refunded, whenever i contact with them they are telling some stupid reasons, i lost my money
Do not use the site for overseas delivery. It is absolutely the worst ever! I had endless issues with the ordering process as they do not have all the sites listed in the USA so when you want to pay it is declined as your address does not match. After struggling with 'live-chat' which is a joke as they do not answer your question they did the order & sent an invoice. This form to complete is also badly designed as all the fields are required and you have type in n/a to get to the next step. 2 days before the delivery I receive a note saying the item I ordered is not available, then the day of the delivery it tells me that the earliest delivery will be 2 days later unless I contact them within 3 hours, (email sent at 3am) or it will be further delayed. I'll be waiting to see if it get's delivered.
The website is so $#*!ty whenever you refresh the page you lose the customer service staff you're talking to. I talked to 5 of them who ensured that my gifts will arrive on time, however, on the delivery day they said that a birthday cake will not be delivered for my friend's birthday. Also, they send no emails whatsoever to update their customers. You have to keep going to the website and check yourself. The $#*!tiest service and website I have ever seen in my life. Please don't use them at ALL.
After I bought a hamper to be delivered, I read all the reviews and started to panic.
Happy to say my delivery got delivered on time. Didn't look like the photo but near enough to what I wanted and it wasn't awful or anything. It was nice. So happy that it got delivered.
I never write reviews however I thought encase someone else panics it does get delivered to Madrid.
This company needs to know that business is business even during Covit-19. If they cannot make delivery on time, don't mark my mother's day gift " delivered" on Sunday, then when I went on live chat, told me that it will be delivered on Tuesday. When I asked for explanation, this lady simply not responded. They took my money quickly, though. Will not recommend this company to anyone. Terrible experience!
Just use another site, this company is horrible. I tried to send a package to family I'm italy and after a month of trying with this company to deliver they said they could not. The funny part is I sent a letter to the same address when I placed the order and usps had no problem sending It and my family received it on time.do not do business with giftsnideas.com
I ordered a cake for my brother's birthday that cost $104.95. They delivered the wrong cake that was $58.95 (checked on their website). When I sent the photos of the cake they delivered, the reply was that they could give me 10% off the order for the inconvenience. I said, 'the fair thing to do is to give the difference back, not 10%'. Never heard back from them again. How can you charge me $104.95 for a cake that costs $58.95 and refuse to give me at least the difference back! Don't buy anything from this thieves!
I am very disappointed with this site! Scammers! What I ordered is far too different on what was delivered! It was wrapped poorly. The description said "24 cadburry chocolates" but there were only 3 unknown chocolates inside the box. The teddy bear was ugly and so small. The flowers were dry and not even wrapped properly and the color was different from the pictures. I didn't get my moneys worth. It was so expensive and they just stuffed it in the box and delivered it! Shame on you GIFTS AND IDEAS! Never again!
I ordered three gifts to be delivered to Malaysia for Mother's Day - placed the order two weeks ahead to avoid delay only to find the one of the gifts got delivered on time - the other two were no where to be seen. I have been calling and texting the customer service, and eventually the two gift baskets arrived 6 days late. As if that wasn't bad enough, the worst thing was none of the gift baskets looked anything like what I paid for - they were cheap and completely a scam! I called the customer services endlessly and was told to "give us 24 hours to sort this out", "my manager is not in", "please allow us some time", it is still no resolved and nobody would actually call back. It's the worst experience and I have been totally ripped off for the amount I paid (close to $200) and I swear the items got delivered would have cost less then $50!
Please DO NOT trust this site!
One of the most horrible online website, I don't know why google shows their review as 4 stars. Actually one star would be too much for them.
I had very bad experience dealing with these guys they did not deliver my order at all, i had to order on Friday 12th of Feb they never did, very bad service they never answer the emails and when i call them they hang up the phone
Answer: I would contact your credit card company to dispute the charge
Answer: They will never get back. Forget getting back to you, they will not even get back to you even if you keep poking them.
Answer: No communication. No email. They will just take a lot of your fucking money and just keep it with them. They will not reply to your msgs. Now will be they bothered to help you out. They are a bunch of scammers.
Answer: Based on our experience, yes! They confirmed by phone it would be delived on the day but no.
Answer: Its a fraud company. A group of assholes without any proper address or contact number
GiftsnIdeas has a rating of 1.6 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftsnIdeas most frequently mention customer service, live chat and credit card. GiftsnIdeas ranks 273rd among Flower Delivery sites.