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GiftsnIdeas
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GiftsnIdeas

giftsnideas.com
Ohio
1 review
0 helpful votes
Follow Tori T.
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I ordered something to Bangkok and it was never delivered! I asked them so many many times but still no answer. Whether it is live chat or call or email, they cannot provide me any proof of delivery or refund! THEY ARE FVCKING SCAMMING MONEY!

Date of experience: August 13, 2017
AE
1 review
0 helpful votes
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WORST ONLINE SERVICE!
April 15, 2020

Bad Service. Very Horrible! I will not recommend Giftsnideas if you wish to surprise someone to send a gift. They are not helpful and No Passion about the Service. Very Bad.

Date of experience: April 15, 2020
Chile
1 review
1 helpful vote
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STAY AWAY FROM THIS SITE
February 14, 2012

STAY AWAY FROM THIS SITE. ITS JUST A FRAUD! YOU HAVE BEEN WARNED. I'm not going to share my experience with you guys cuz its just the same as other people just wrote here. My big fault was ordering before check if this site was or not trustworthy.

Date of experience: February 14, 2012
Grace N. GiftsnIdeas Rep
over a year old

Dear Cristian G,

I am sorry for not observing this website before. I am the Customer Service Manager for Giftsnideas.com. Firstly, we sincerely apologize for the inconvenience caused. We would like to listen and solve if you have any concern with our service. Please drop an email with your order number and concern to customerservice@giftsnideas.com or you can directly contact me at grace@giftsnideas.com. We will definitely look into it, verify and make sure that you are provided with fruitful solution. We have refund and replacement policy if the customer is not satisfied.

We at Giftsnideas.com always adhere to provide 100% customer satisfaction. We are always here to listen, understand and provide you with best solution.

Warm Regards
Grace,
Customer Service Manager,
Giftsnideas.com

GB
1 review
0 helpful votes
Follow aman l.
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My brother ordered on giftsnideas.com on 04/12/2013 for my birthday. We paid $135 to deliver in UK and they promised to call before any delivery on 6th Dec. We did not received delivery and any call from delivery company. We then contact to customer service dept on UK number and then call was diverted to India. Customer service representative with fake name and fake identity attended. We ask to check order status but he advised that we tried to deliver on time on same day about 4 times and 4 cards left and also tried to call us 4 times. Reality is they never come to our house to deliver the order and never called us.
We contact to customer service many times but no one know anything.
They are not going to give any status and refund of our order.
THEY ARE COMPLETELY FAKE AND PLEASE BE AWARE OF THIS WEBSITE AND COMPANY.
They are operating in UK and UK number are showing in their website but they don't have any UK address.
FAKE! SCAM! FAKE!...

Date of experience: December 7, 2013
Finland
1 review
0 helpful votes
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Pathetic service
February 16, 2022

I ordered a gift from this website. The gift has not been delivered and they don't pick up the call. Pathetic service with Pathetic customer service. Scammers!

Date of experience: February 16, 2022
New Zealand
1 review
1 helpful vote
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Hope less
August 29, 2017

This would be the worst company I have ever dealt with. I would never deal with them again. Plus they still have not refunded my money or return my emails.

Date of experience: August 29, 2017
Singapore
1 review
0 helpful votes
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I should have read all the reviews first. I ordered my parcel on the 2nd April 2017. It is 4th of May and nothing has happened, the emails and livechat are just trying to cover up.

Date of experience: May 4, 2017
Albania
1 review
0 helpful votes
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The most terrible website i have ever seen in my life, disgusting service, took my money for a birthday cake to be delivered in italy and was never delivered. I dont want to give them a fuking star but there s no option to give these scammers a punch in the face. STAY AWAY FROM THESE SCAMMERS!

Date of experience: May 31, 2017
South Africa
1 review
1 helpful vote
Follow ANU P.
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Do not use this site for gifts. They do not have a tracking system, they do not answer the phone, the live chat only activated after the 5th time and the gift was NOT DELIVERED. I have been promised that it will arrive on Monday so if I do not get it, I will definitely be taking some action.

Date of experience: December 19, 2014
Grace N. GiftsnIdeas Rep
over a year old

Dear Anu,
I am Grace from Giftsnideas.com. We sincerely apologize for any inconvenience caused. Our customer service team has been prompt in replying to a very large number of queries all day and night. However, there might be a little delay in addressing few orders. We are aware of it and we have up-scaled the customer support system in order to be prompt in replying to each inquiry.

In-case, your concern is not yet addressed, we would request you to drop an email to customerservice@giftsnideas.com or to me at grace@giftsnideas.com. We will definitely look into it, verify and provide you with best solution.

We at Giftsnideas.com ensure 100% customer satisfaction. We are always here to listen, understand and provide you with best solution. Thank you!

Best Regards,
Grace
Giftsnideas.com

Canada
2 reviews
19 helpful votes
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WE ARE A FLORIST IN WOODBRIDGE ONTARIO CANADA, WE RECEIVED TWO ORDERS FOR US TO FILL IN NOVEMBER 2016 WHICH WE FILLED AND DELIVERED. TODATE WE HAVE YET TO BE PAID FOR THEM, WE HAVE CALLED NUMEROUS OF TIMES AND WE SEND THEM OUR INVOICE EVERYDAY WITH NO PAYMENT IN SITE. SCAMMERS, DONT DO WORK FOR THESE THEIVES AND DONT ORDER ANYTHING FROM THEM. THE POLICE SHOULD GET INVOLVED FRAUD IS A CRIME IN OUR COUNTRY

Date of experience: January 11, 2017
Singapore
1 review
1 helpful vote
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No delivery after 6 days
December 21, 2018

Appalling, there is no delivery after one week. Not only I will not use them again, I will not use any other gift company. I will buy my own gift and send them through EMS.

Date of experience: December 21, 2018
California
1 review
1 helpful vote
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BAD SERVICE EVER!
June 13, 2015

BAD SERVICE! I made an order for a cake 10 days prior a Birthday... they cancelled the order without saying anything to anyone. The cake wasn't delivered. I contacted the customer service by phone NO ANSWER or there is an ANSWER but none is talking, by e-mail I got just an automatic reply and finally by live chat... where I found out they cancelled everything, no apology, nothing! Just an automatic reply. BAD BAD SERVICE!

Date of experience: June 13, 2015
Nebraska
1 review
2 helpful votes
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WARNING!
April 14, 2014

WARNING! WARNING! WARNING! WARNING!

Like someone said, I also wished that I reviewed GiftsnIdeas before placing an order, WHICH was NOT ONLY NOT DELIVERED, ALONG WITH RECEIVING EXCUSES AND LIES WHY IT WAS NOT. Also requested the Name, Address, and e-mail of the president of this company and they refused to give this information out, WHICH APPEARS TO BE OUT OF INDIA. The only thing you will get from this company is LIES, LIES, LIES, AND FRUSTRATION, FRUSTRATION, FRUSTRATION,!

Date of experience: April 14, 2014
Grace N. GiftsnIdeas Rep
over a year old

Dear Customer,
I am sorry for not observing this website before. I am the Customer Service Manager for Giftsnideas.com. Firstly, we sincerely apologize for the inconvenience caused. We would like to listen and solve if you have any concern with our service. Please drop an email with your order number and concern to customerservice@giftsnideas.com or you can directly contact me at grace@giftsnideas.com. We will definitely look into it, verify and make sure that you are provided with fruitful solution. We have refund and replacement policy if the customer is not satisfied.

We at Giftsnideas.com always adhere to provide 100% customer satisfaction. We are always here to listen, understand and provide you with best solution.

Warm Regards
Grace,
Customer Service Manager,
Giftsnideas.com

Ohio
1 review
0 helpful votes
Follow C C.
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TOTAL SCAM! AVOID!
October 2, 2018

This is a total scam! I tried to send gifts to my family in Germany. I received a call from a San Francisco number--when I picked up the call immediately ended. When I called back, I received a message saying the call could not be completed. I chatted online with Roman N10--wanted me to scan my ID and send the last 4 digits of my credit card number for "verification purposes". ARE YOU KIDDING ME?! They will allegedly cancel my order, but I immediately called my credit card company to freeze my card and they will help me dispute the charges. AVOID LIKE A DISEASE THAT WILL WIPE OUT LIFE ON EARTH.

Date of experience: October 2, 2018
Philippines
1 review
2 helpful votes
Follow RoseMae A.
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This website is a disaster! Never trust this site! I paid 90 US dollars to them but they were not able to deliver the gift! Such useless site! And sooo fraudulent! THis site is a fraud! The customer service is so very poor! They are not able to resolve issues! And all the staff are so useless, even the UPS services! The staff are so idiots! They did not deliver the gift but reported that the items were delived on the tracking site! How fraudulent! NEVER TRUST GIFTSNIDEAS.COM SITE AND EVEN UPS COURIER SERVICE!

Date of experience: January 18, 2011
Australia
1 review
0 helpful votes
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I'm actually more sad than angry. Due to the unprecedented and difficult situation in the world, we are dependent on the kindness and honesty of both individuals and companies.

My wonderful baby brother was admitted to a German hospital just last week, found out he had a brain tumour and underwent brain surgery! All by himself, no one next to him. We wanted to show some love and send flowers. Made a huge mistake and used giftnideas for next day delivery.

1) The flowers (with vase and chocolate) wa never delivered
2) Contacted chat support service as no phone number was valid (including overseas ones) - told will await confirmation from suppliers and I would be emailed
3) I wasn't emailed, my brother left hospital and still no flowers nor message from this scam company
4) Contacted them for refund & was told that recipient didn't not accept delivery. They could arrange new delivery date for additional 1/2 of the price.

Is this a joke? Are they sincerely convinced they will be able to continue to fool people?

I'm going to report them to Scamwatch and all websites I can find so one will have the same experience.

Shame on you! Taking people's money in vulnerable situations.

Date of experience: April 14, 2020
India
2 reviews
1 helpful vote
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Just report this scam here at https://www.econsumer.gov/#crnt
Its a newly formed law enforcement association which will definetly urge to give a hard kick on the $#*! of these basturds so called Gift n ideas.As per my little research i came to know that these guys are loacted somewhere in the northern part of india ( cities like Merrut, Dehradun) and opened this website just for fraud. They have no warehouse, no vendors, nothing! When they receive any order from the customers they simply pass it to other vendor of that location. There USA address is alos a mail forwarding address which is being used to receive the mails only and there is no physical location as well.

Date of experience: October 10, 2018
GB
1 review
0 helpful votes
Follow Lindsay B.
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DO NOT ORDER FROM THIS COMPANY
This company, yet again, it appears, has failed to deliver the item ordered.
I ordered a bottle of Champagne for my brother's wedding which I was unable to attend. It was over $100, so not an insignificant amount. I ordered it on 8th May and it still hasn't arrived.
Customer services tell me they will escalate my issue and call me back but so far this has not happened.
So I still have no gift, no explanation and no refund has been issued.
DO NOT ORDER FROM THIS COMPANY

Date of experience: May 30, 2014
New Jersey
1 review
0 helpful votes
Follow Daria S.
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Ordered birthday cake, nothing was delivered, next day filed refund claim with Bank of America, they called company, they didnt respond my bank refunded me all money. Thank you Bank of America <3

Date of experience: July 3, 2014
Saudi Arabia
1 review
2 helpful votes
Follow Imran B.
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We ordered for our new home openings day Sicilien wine gift set about 157$ we paid for 2set gift for October 1st must deliver 29th of August I received a call they told me they don't have stock and we will replace the same quality wine with same price they said we agreed when we received the item local cheep quality wine and we asked costumer service they told me you agreed we send thank you after we hear the sound we really shocked dear friends never by from this site for anything for special occasions you will cry until death

Date of experience: October 17, 2014
Grace N. GiftsnIdeas Rep
over a year old

Dear Imran,
I am Grace from Giftsnideas.com. We sincerely apologize for any inconvenience caused. Our customer service team has been prompt in replying to a very large number of queries all day and night. However, there might be a little delay in addressing few orders. We are aware of it and we have up-scaled the customer support system in order to be prompt in replying to each inquiry.

In-case, your concern is not yet addressed, we would request you to drop an email to customerservice@giftsnideas.com or to me at grace@giftsnideas.com. We will definitely look into it, verify and provide you with best solution.

We at Giftsnideas.com ensure 100% customer satisfaction. We are always here to listen, understand and provide you with best solution. Thank you!

Best Regards,
Grace
Giftsnideas.com

Overview

GiftsnIdeas has a rating of 1.6 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftsnIdeas most frequently mention customer service, live chat and credit card. GiftsnIdeas ranks 273rd among Flower Delivery sites.

service
94
value
89
shipping
87
returns
77
quality
88