GiftCards.com

Scammed me out of $100, got a giftcard and checked the balance and within 12 hours someone on the other side of the country spent all of the remaining balance.

They transferred me 3 times then hung up on me, without talking to an individual. I had the most bsic question and no one was able to answer it. How to redeem an ecard. Unreal. Do not buy from this company they are a fraud!

Be careful when purchasing cards in bulk. I have literally purchased over $100,000.00 in gift cards from this company over the past few years, and had one of them expire. They refused to reissue the card and kept my $500.

Invoice #*******

Purchased $1,000 in gift cards to be delivered electronically. According to the automated system 3 days later, the order was canceled. Thankfully they refunded my card, however, no reason was given, but they sure send out marketing emails every day wanting me to buy more gift cards. Why would I do that when they cancel orders?

I purchased 2 gift cards with PayPal but was giftcards.com also charged my bank account the same amount. So I was charged double. Giftcard.com won't release my money back to me as of yet. I have bought from them a few times with no problems until now. I am posting this review on every review site I can until they release my money that the never should have taken in the first place.

I used this company a few times and never had an issue now they charge me but there's no card. I submitted the payment and it said sorry your card isn't going through so I check my bank and they charge me! So I ask customer service and continue to tell me they need my email address in order to verify my order even though I'm telling them there's no order but they don't understand so I lost $60 nice!

Giftcards.com is a total scam. I'm not sure how else a gift card company would make their money but it shouldn't be by taking $X dollars per month from peoples cards that aren't being used and it definitely shouldn't suspend your card for checking your balance online more than once. I am going to make sure the company I work for is notified about Al of this hassle and next year they likely won't use them going forward.

So I am ocd about checking my balance. They decided to randomly charge me 3 fees. Their first email said "nothing they could do" they cannot reverse fees. Lies! I called and complain and he investigated it, they charged me 4.95x3 for the hell of it. See below for evidence of how shady they are

I was recently scammed by giftcards.com to get my personal info. They sold a friend of mine a gift card for $100 and it's brand new, but non-redeemable. I've filed a report with the FTC as a result and contacted giftcards.com. I just hope my friend can get a refund on the card somehow. You can't call Giftcards.com for one, so you can't actually talk to a real person, just lots of FAQ's and wizardry. Just can't understand why anyone would want to buy a gift card through a third party like this where they charge you $5 per month on the card that you don't use it. Just get a Visa gift card through Visa.com, it makes no sense to do it this way.

I placed an order for an egift card, bought by using my PayPal account, Ive definitely been charged the $105.95 for the $100 gift card yet when I go to check status of it on the site it says my order was cancelled? WTF? SO did I just get robbed?

Every time I went to use the card, it was not authorized and by the time I battled with Giftcard and their monthly deductions, there was nothing left on the card. You see, Giftcard take monthly deductions.
The Giftcard is a gift to themselves.

When you need a canned answer on why your transaction cannot be processed then you've come to the right web site. "Your order was not approved by our security screening process" they say. Its BS. There is only one company worse than this one and its Comcast. Now I'm sure you realize how bad they are after that comparison.

I bought a physical gift card for my sister in law for Christmas 2022. Not only did it arrive 4 weeks late, but there's no one to call- emails take at least 48 hours to be responded to - and customer support is terrible. Please buy elsewhere.

I've tried purchasing in the past, and they cancelled the same order three times in a row. I opened a ticket, they eventually called, and said everything was "fixed", and I could place an order now. And I did. A month later I tried another order, and once again they cancelled. Opened a ticket, received an email 2 days later say someone would contact me within 24 hours. They didn't, sent a follow-up and heard from someone. Basically told to make sure all information is properly entered. Something raised a red flag, though they cant tell you what it is, and to retry. I understand they have to protect against fraud, but the systems they employ sure do catch and revoke a lot of legitimate business. I'm done with them.

This company is a total scam. They steal money from the card holders by charging a bogus monthly fee due to non use. This is not disclosed ANYWHERE on the card. We are given a gift card with a validity of 5+ years, nobody said we have, "days" to use our money or forfeit it to their fees. Total sham! Let your employers know and whoever else gifts them to you so they can avoid using them in the future.

Placed an order that my card company stopped due to security. I can understand that. Cleared that with the card company and placed the order again. After I get the order confirm, giftcards.com canceled stating it didnt pass their screening? I never had this issue in this way on any other website for any amount.

After seeing the mixed reviews I decided to take a chance. Glad I did. Ordered a $25 Mastercard gift card. And within minutes it was delivered. Activation screen for the card looked a little fishy but it worked just fine. Bought what I needed the card for with no problems. Will certainly keep this site in mind.

I will never use this company again. I received an email that my visa gift card account was suspended. I called Giftcards.com and the representative told me that apparently I checked my balance too frequently, therefore the card was suspended. If I want to check my gift card 100 times per day I should be allowed the independence to do so without the threat of suspension. Prior to the card suspension, I had multiple problems with paying for any goods online. I emailed support and got an automatic response that the issue was resolved. It was not resolved! Poor service, time consuming and a scam. Avoid at all costs. The email they replied with also stated that I can't use the card to gamble, pay bills with etc. I was trying to buy items online, none of which were for gambling or paying bills. PATHETIC Company.

We have been a loyal customer of Giftcards.com for over 5 years. We spend thousands and thousands of dollars year after year with them. We use the gift cards for our customers and employees. Very rarely do we have any issues. Recently a customer of ours thought he lost his gift card, he then found it but noticed it had expired. He was very upset. I asked if giftcards.com would please cancel and then reissue a new card since it was never used and it's very rare we have requested something like this. We understood there would be a processing fee. Then today I received an email stating that my case request was denied. I am asking them to reconsider and reissue the unused gift card we purchased.