GiftCards.com

Took money from bank account instantly then never sent gift cards. No customer service no replies had my wife in tears. These are sick people who pray upon people who may not be physically healthy and able to shop in stores. Worst experience in my life!

They charged $4.95 a month for the gift card. I got my husband a gift card for his birthday with our wedding photo on it. He tried redeeming it earlier this year and it turns out the $100 became $25 after the fees being deducted for not using it. WHY would the company needs to deduct $4.95 a month? They got paid for the fees at purchase and shipping as well, not let the gift be whole. Working with Consumer Affairs to get attention on this. This is a similar tactic to what Groupon got dragged into lawsuits for. Looking forward to a favorable response in getting Giftcards.com off the market!

I'm not impressed by the customer service AT ALL and will never use GiftCards.com again. The gift card I ordered for my dad for Father's Day was shipped to the incorrect address, I received no notice that it shipped, and all the customer service agent could say is that I should have opted for the mail tracking option. Really?! She went on to say that she understood that the tracking was more expensive but this is what happens... first, I assure you it was not the extra charge that I was concerned with; second, I ordered two weeks early so didn't feel that I need to expedite shipping. Also, I received the "processing" email which clearly states that an email will be sent when the card is shipped, I received nothing. To this the customer service lady said "yeah its an automated system and it doesn't work very well"... again, really?! Anyway, I have put in a dispute with my credit card company and they mentioned they have had issues with this company before - go figure. Buyer beware!

I sold gift.cards.com 3 brand new gift cards purchased at the same time. They only compensated me for 2 of the cards saying there was a "problem" with the third card. Of course, I have never been able to reach them again. I have tried to call, email customer service, etc. Nothing. They told me they would be in touch and were not. Clearly, they think compensating someone for a portion of their cards shows they are legit, but they are not. Do not trust them!

Ordered a gift card for a graduation gift 10 days ago. I received an email that the order is being processed in about an hour. No email since. Called what I thought was their customer support line for a status. I was told that it should have been received yesterday and their customer support team will need to look into it but they have already left for the day. I asked what time do they leave and was told 4:00 pm CST. It was 4:01 pm when I finally got a person on the line after waiting 15 minutes with the music playing. I asked why didn't I receive a ship notification and was told that sometimes their system does that. Seriously? Are these professionals? Is this a legitimate business? They sure charged my credit card in a hurry. I will try one more time to reach their so called customer support tomorrow and if not resolved, this will be charged back through my credit card company.

I've been trying several times to order 4 gift cards but my order keeps on being cancelled. (I'm using a card that is working and all information is correct). I called up giftcard.com directly but they can't help. I guess I'll just have to skip and I'm not planning on purchasing from them anytime soon or to refer them to friends and family.

UPDATED. Be aware that GiftCards.com does charge dormancy fees even before the expiration date if the card is not used. I was not aware of this and my card's entire balance was consumed because of these fees. However, they kindly reversed them and restored the card's full value.

Giftcards.com has a policy that if isn't, should be illegal. I'll be contacting my attorney general to get more information.

I was given a $100 gift card in 2021. I used it a few times but had over $25 left on the card. Per their policy, on the first day of the 13th month of non-use they will begin taking $4.95

Finding it again and prepared to use it I discovered they charged me over $25 the last few months.

This is theft and should be illegal.

I sold my gift-cards and I've called Customer Service multiple times and each time they keep telling me my "order/check" has been "delayed" and should arrive within the next 10 business days. After those 10 BUSINESS days pass, I call back again only to find out it's been delayed even more? It's been almost 2 months now and I've yet to receive my check and no tracking as well. I put tracking on it when i sent it, the least they could do is return the favor. This is annoying. Just give me my money already or my cards back.

Through some bogus backdoor "Internal Security" excuse, my order for a gift card for my son's birthday was cancelled. They could only provide a "chat" response, and could not tell me the reason for the cancellation for "proprietary" reasons. They told me they would "escalate" my "concern" to a higher level, but my son's birthday is today, and I wanted a response today. However, this was not enough to speed up the response. I am looking for another vendor immediately, and will never use this site again.

If I could rate it lower than one star I would. They don't deserve it. Never got the card I ordered. Customer services was a total joke. I needed the card badly for a special birthday. Now I don't have it. Never again. Please heed this warning. They are awful! Worse than awful and should not be in business!

Please do not use this company! I bought about $1100 worth of gift cards to give to my clients as gifts throughout the year. I thought it would make sense to get my company logo on the card and that's why this solution for gifts made sense. Just recently, I started to get notifications from my clients that these gift cards were getting rejected at the store. I was embarrassed to find out that there was expiration dates on the cards. This means that not only did my clients not get to spend the money, there was no way for me to get my money back. So instead of giving money to my clients I gave my hard earned money to these scammers because of an arbitrary expiration date they created on their cards. This business very likely makes most of its money by people not using the cards they sell in time. They just got an extra 700$ from me. They take the money and keep it. I requested a refund and the said no. So now its review time. Don't give these people your hard earned money!

Terrible! Purchased my Feeding America restaurant card from Target. It has a balance but i cannot use it. Tried to email 5 times but never get the answer of how to use it. Cannot talk to a person. This is so embarrassing since it was a father's day present.

Worst gift card in life. All I wanted to do was activate my car then I asked Social Security number as well as favorite color and so on so on just for activation give me a break. Do not buy this card seems cheap for only 2.95 but the catch is simple. They charge you a dollar every time you use it as a transaction that you have to sign for and two dollars if you use your pin number to get cash back. Hear me loud one Run as fast as you can to much information you need just for activation you don't need this. One big headache don't do this to yourself I will never buy it again!