GiftCardMall

Ordered a $250 visa gift card for my niece's graduation. The next day received an email that "your order could not be processed as we were unable to verify some of the information provided". When I called to ask what information needed to be verified--they said they did not know and I would just have to try again. They also said if my billing address was even "one period" different than what they have--the purchase is declined. What a waste of time this company is!

Had gotten 3 $50 over the course of a month. One had no issue, the other someone used it on PayPal for $20 after I used it for 30, and another says invalid card everytime I swipe it (which has $25 left on it) they want your id, utility bill, and bank statements to claim fraud and it's not worth it for a. Measly $20

I placed an order for 2 separate $50 gift cards (Michael's and Target) and immediately after submitting order I received message saying my order was cancelled and I would receive a refund in 7-10 days. Upon chatting with online representative (computer I'd guess) they could not answer my question as to why my order would be cancelled. They also said I was not charged and said the message about a refund was a "standard" message. I believe they may be capturing personal credit card information to sell or for other illegal use. There is no other explanation - otherwise as a company surely they would have given me one.

I was excited got a 50 card as incentive from work went to deem it and thought all was good. However it did not redeem it was a card they were aware had issues. I tried to use this July 2016. I have been calling since August 2016 to get this resolved. I am still waiting a year later. It's frankly ridiculous a business can run this way. Never do I get calls. Just periodically when it's on my mind again I call. Never ever use this company nor will I ever recommend. In fact brought this to my employers attention who no longer uses them either

Horrible experience. We placed an order because we needed a quick gift. Site said gift card should be emailed in less than 4 hours. 5 hours later, nothing. So I called and the rep told me that it could take anything up to 72 hours. Apparently the orders are placed in a queue and processed manually, one by one! Ended up ordering an Amazon gift card for instant email delivery, which was sent in about 2 minutes.

Just to echo the many other voices: Placed an order today; a couple of hours later, received an order saying that the order was cancelled. No reason given. Called customer support: they also couldn't give me a reason other than "the system" didn't approve the order.

UPDATE: After an initially poor experience, I've been using GiftCardMall for nearly a year now with no further issues. Sometimes shipping is a little slow, but on the whole the gift cards work without any problems. Upgrading from one to three stars.

3/10 update: To my surprise, after I had already given up on this, someone called my phone and personally resolved this problem for me. Though it ended up being more trouble than worth, I'm very thankful they made it right. Hopefully the glitch I experienced is a rare event because I'd otherwise be thrilled with my purchase.
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I went to "redeem" my $50 gift card that I purchased for $42.50, it gave me an error message and said to try back in 10 minutes. When I came back, it said it had already been redeemed. It wasn't, they stole my money, and their customer support is designed to bounce you around and waste your time. DO NOT trust this company.

DO NOT BUY THIS GIFT CARD. PERIOD. THEY TAKE YOUR MONEY! DO NOT BUY FROM THIS COMPANY!

I went to a restaurant and my total was $55.01 and when I got the receipt it says my balance $33.01. Which doesn't make sense. I should have $44.99. So I called the number in the back of my card to view my last transactions and the restaurant charged $66.99. $11 more than my original total. And it was not the restaurant's fault because I have used the same card to 2 other places, used the same card and they took more money than the original cost. This company charges secret fees! DO NOT BUY FROM THIS COMPANY. IT'S A SCAM!

Hi gift cards don't not working My name is jennann Rodriguez buy grandma and grandpa Christmas gift cards

I wish you could leave a negative rating for this company. I can't register the card at the website. I can't get phone help from a person, so the gift card is useless. All the time and frustration involved in trying to get a $50 gift isn't worth it. I'm telling family and friends to skip the gift cards from now on because you don't know who's really behind the card and you just might lose your money.

I wrote a review yesterday and they emailed me asking for the order number or else they would remove my review. I don't have an order number the card was a gift to me. Website only works if you want to buy a card not to dispute a transaction and no one to talk to. I see all these bad review, wish my friend would have known before purchasing the card as a gift for me..

Did not have any issues with the gift card until I checked the balance using the website on the back of the card. After inputting the information the card was then fraudulently used for almost the whole balance. Seems very fishy that these two things happened very close in time when the card has no issues prior and was received quite some time before this and was used normally with no issues prior. Seems like their website is compromised, yet they continue to steer people to register and use their website.

Credit card won't load on mygiftcardmall.com/mygift "Invaid Funds," "Card Declined," get an email from the issuer of the card "Blackhawk Network," "Oh yeah, someone's been using it, and may or may not be gaining access to your information. Call us, and we'll figure out the issue," was never resolved, never called, this hacker, went to this "Apria," site, and was purchasing medical supplies, oxygen tanks, off my card! Never gave me a new card, I was the one that came forward and said, freeze my card, not them. I was the one paying for someone else, to live! Got into this card, 4-5 times, and you just now told me July 1st? I don't trust them as far as I can throw them! Terrible Customer Service! Just let this cyber hacker, continue to drain funds!

I ordered a visa gift card for my elderly grandparents 2 1/2 weeks before Christmas. I then get an email 3 days before Christmas mysteriously stating that my order has been cancelled. No explanation, no customer service number or email for questions. I found a service email on their site (after more searching than should be necessary). I am still waiting for a response. Don't order anything from this site if you are trying to get gifts out in time for a holiday or birthday. It'll just make you look bad.