GiftCardMall Questions & Answers

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Here’s what consumers have asked with answers from GiftCardMall staff and previous consumers.

8 questions answered
25% answered in 1 day
Question:

Is it safe to get card purchased and mailed?

Answer:

No, and all of their "Gift Card Mall" cards are frauds and do not work!

By lol-eat p.
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Question:

Answer:

File a dispute with this company. If took all of the money on your card you have the right to complain to the FTC and the BBB. It looks like there enough people who are having problems with this company to file a class action lawsuit.

By NoName D.
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Question:

Why can't i see my transactions on mygiftcardmall for my visa gift card?

Answer:

Because they're a scam. They are nothing but a scammity scam scam company.

By lol-eat p.
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Question:

Hi. i was just wondering how long does it take to get a refund put back on my card? i have refund thats getting put back on my visa gift card? thank u

Answer:

Probably way too late to follow up on this. But did you ever get your refund? I am asking because I used my card on Monday and had to return some of the items today. The refund was not immediate. Called number on back of card. It's automated only. No live person. Finally found a real customer service number to call (1-877-426-2551) and spoke to someone who said it can take up to seven days. I also ended up finding that information buried in the terms and conditions of the card user agreement. I am concerned this money will not make it back on the card. Hopefully it shows up. I will update when the results come in (or don't come in).

By Melissa C.
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Question:

Hi my gift card is not working please can u help me

Answer:

Mine NEVER worked at any store or online. I am still trying but not optimistic.

By J T.
Question:

I tried to go to youre web site but i recived http406. also ps4 (usa) store not accepet this card, why??

Answer:

These guys obviously aren't actually watching... Never doing this again.

By Takali O.
Question:

Does the recipient get an email stating that a gift card has been purchased for them?

Answer:

My experience with GiftCard Mall was TERRIBLE! First, they did not send the gift card (or a notification) and now it has been over a month and even after calling them 4 times, they have not refunded my money. They are a scam.

By Bonnie S.
Question:

I am trying to make a $94.98 purchase and have $100 on my card. yet i keep getting a message back that i am exceeding my available credit. how do i resolve?

Answer:

Find out what your balance is by calling them. I willing to bet it's much less than what you think. That's been the experience of many people on this site.

By Lisa C.

Can’t see your question? Ask to get answers from the GiftCardMall staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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