GiftCardMall

WARNING this site is a scam.

They fraudulently charge your credit card for purchases you never made. Funds will be held with them for about a month before being released back to you according to my credit card company. (Mine is still being held by them and I'm not sure if I'll ever get back my money)

Their customer service is non-existent. Tried emailing them for a week and and still no reply. Called them up and they couldn't explain to me why my funds were being held even though I made no purchases with them.

Stay away from this shameless company!

Giftcardmall.com Visa card sends you a unrecognizable card you can't register with false advertising customer support, live chat will tell you your on the wrong website which is clearly on the back of the card and a number that can't verify. You can write a personal letter to get help, by sending a letter by Pony Express. Your money is unavailable and unrecognizable mysteriously Someone has a nice vacation home Absolute fraud and they have a successful system to steal your money

Useless customer service. The cards ordered were not processed and in fact one design was denied. I have an email saying it would be sent Dec 6th and today is Dec 13th. After 35 minutes of hold time, I found out the cards were not even made yet... I was not notified of any delay or the denial on one of the cards. The "customer service" rep said they were too busy to notify me... Wait, too busy? How is that even close to an excuse... I requested a cancellation and a refund, which, wait for it... will take up to 15 days... DO NOT ORDER FROM HERE!

Buying the gift cards was easy, large selection of store and online gift cards, and Visa & Mastercard gift cards. Low fee for Visa gift card. You can have them shipped direct to the recipient. I bought 5 cards for nieces & nephews about a week before Christmas. The downside is, well after Christmas, I get letters with the activation codes! By this time, the kids tried to use their cards and had them rejected! Also, I only received codes for 4 of the 5 cards, customer service (yeah, right) didn't get back to me for 5 days, and I'm still waiting for it (1/9/2011)

I have two dozen gift cards and they are all be declinned. I looked them up online and they show there is available amounts but there is absolutely NO WAY to reach a human being for help. Its just a voice mail loop that does nothing.

This is the worst company I've ever dealt with and I will never buy another gift card from them again. I've also shared my experience with all of my friends and family and have asked them to spread the word.

I received as $100 giftcard on Christmas. Activated on 2/6/200 with a secure PIN and charge $29.31 at the grocery store and on 2/8/2022 they took away all the remaining balance of 69.69 charge by JS Digital life of CA. When you call JS Digital Life their mail box is full. Consumer Protection and FBI should get hold of these Chinese thieves and put them behind the bar otherwise they will be looting the people.

I was trying to send my sons egift cards for, Safeway, a grocery store. Was told it takes a couple of hours to send. Days went by and no one called me back. They finally received the emails and they do not work. I still have not heard from them and apparently they do not have any supervisors. Just disputed the charges with my credit card company because of course they charged my account instantly.

Wish I also had read the reviews. I assumed since the Safeway sight sent me directly to them they were reputable. Learned my lesson!

I have already tried placing an order for several gift cards and they always get cancelled. The first one got through and I even verified all my details when a rep called me for verification review. After that, all other orders get canceled for no reason even when I call the customer support they can't even tell me why it was canceled, their only solutions were to use a different browser, use a different card, clear caches & cookies, etc. I did all of it but nothing ever works. All orders get canceled and sometimes I can't even get past through placing an order saying there was an error with my card issuer and all other excuses.

I've made two transactions from a $100.00 gift card. Had $77.18 left went to make a purchase only to find out no money was left on my card. I've disputed the transactions and they told me they weren't able to compensate me and I'll have to wait 36-90 days before getting a refund. They sent me a list of forms to fill out, I've filled out the forms and sent it back via email and they lied and told me they've never received the forms so my case is closed. Never got my $77.18. Beware of them they're thieves. Those same employees are the ones stealing people's money from the gift card. If I could give no stars I would.

WORST CUSTOMER SERVICE EVER

WILL NOT. EVER. PURCHASE AGAIN

REFUND MY MONEY!

CREDIT MY ACCOUNT!

I DO NOT WANT YOUR WORTHLESS GIFT CARD!

OVER A MONTH AND STILL NO RESOLUTION!

NOTHING BUT EMPTY BULLCRAP LIES‼‼‼I

HAVE BEEN DEALING WITH THIS SINCE

MAY23,23…GETTING THE RUN AROUND AND

PROMISES I WILL RECEIVE NEW GIFT CARD

IT IS JULY 8,2023 AND STILL NOTHING BUT

EMPTY EMAIL STATING STILL LOOKING INTO

GIVE ME MY MONEY BACK $65.00!

I ordered two gift cards at the end of April for my nephews' birthdays and told my brother to let me know if they didn't get them. I remembered to ask him a month later and they never received them. I contacted the company and got a wordy response that didn't tell me anything other than my order couldn't process. If it couldn't be processed, why was the money taken out of my account and held for a month. I still haven't gotten my money back and now I have to send my nephews a very belated birthday gift. I should've been notified immediately and my money returned if there was a problem. This company should be ashamed of their customer service!

I purchased one of their retail cards for $500. All of the money except just under $5 of it was gone before I even "activated" the card.

Turns out someone 2 cities away purchasing using my card before I could even get home to activate my card.

Their customer service requested some information on a dispute form. Their service rep then said they had everything they needed and I could expect a new card in 45-60 days. 3 Months later I call and they tell me since it's past the 30 day dispute period they cannot do anything for me, even though they acknowledge they received my form before the 30 day period, they say the case is closed and cannot be re-opened.

These people sold me an already stolen card, they are crooks. They have no way to protect their customers from thiefs and if your card does get stolen they will dispute the transaction and keep the money for themselves!

I purchased a gift card from giftcard mall... and then you find out about all the restrictions... no internet purchases, no gas purchases, no purchases if the web site is out of the US, no restaurant purchase... STAY away, there are so many other VISA gift cards that are less restrictive. This site is a scam... they get you to buy the card, and then limit its purchase ability, which means that they are probably pocketing what goes un-used...>BUYER BEWARE

I wish I had checked here before buying. I ordered a gift card for Michaels. It never arrived. They promised to resend. Never did. Then they gave me a reference number for the reprint/ refund. Still nothing.
Run around x *******. This is a dishonest company. Stay away.

Mark my words... you will regret it! One order goes through fine and the next is cancelled for no reason. When you call them, they can't provide you a reason. I even received one, printed it out and took it to the store only to find out it had been cancelled. They try to say it is security reasons or something is wrong with your credit card, but it is THEIR system. It only brings frustration. Stay away and choose alternatives.