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Dee G.

Contributor Level

Total Points
80

1 Review by Dee

  • GiftCardMall

12/13/16

Useless customer service. The cards ordered were not processed and in fact one design was denied. I have an email saying it would be sent Dec 6th and today is Dec 13th. After 35 minutes of hold time, I found out the cards were not even made yet... I was not notified of any delay or the denial on one of the cards. The "customer service" rep said they were too busy to notify me... Wait, too busy? How is that even close to an excuse... I requested a cancellation and a refund, which, wait for it... will take up to 15 days... DO NOT ORDER FROM HERE!

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