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GetOnFleek
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GetOnFleek

getonfleek.com
Florida
1 review
16 helpful votes
Follow Matthew R.
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There was no way to know when my order would arrive. The tracking number stopped updating after stating that the package was still somewhere in China. After 2 months, no update. No way to communicate to a real person. I spent a solid 10 minutes trying to find a customer support email, phone number, something, there's nothing. You have to do everything yourself even when it's been weeks of radio silence about your order. I paid $60.00 for a sweater that got stuck in shipping limbo. I had to reach out to my credit card company to get my money back. Honestly, what a terrible service. They are better off shutting down their failed business.

Date of experience: February 20, 2019
Giovanni M. GetOnFleek Rep
over a year old

Hi, I'm so sorry to hear you had a poor experience! I can certainly understand the need to contact your credit card company to resolve the issues we failed to assist you with. A lot has changed recently, most notably our delivery and product quality. Now, you will receive order notifications via email and sms text messages throughout the entire delivery process. All of our products are now in stock, and ship same or next day with typical delivery in 5-7 days. You can also reach a representative very easily at help@getonfleek.com with a response same or next day. You can even track a package or make a return all online in minutes. I know we have a lot to make up to you for your experience, so feel free to contact us for free shipping on your next order.

Rhode Island
1 review
8 helpful votes
Follow Fuckgetonfleek J.
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Scam and a half
September 9, 2019

I bought a shirt from this place and it said it shipped over a week ago but when you try all the different ways to track it every single one says there is no items with this tracking number sent them email and still haven't gotten a response back don't listen to the fake positive reviews

Date of experience: September 9, 2019
New York
1 review
14 helpful votes
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I ordered something for my boyfriend around Valentine's Day. First of all, it took ONE month to get after they told me it would take 3-5 days. They apologized and said there has been a delay in packaging. I told them I don't even want the order anymore, and they told me I have to wait for it to arrive at my house in order to get a refund. I finally get the package and sent it immediately back. I've been emailing customer service for 2 weeks now trying to get my refund! This is absolutely ridiculous and a scam! They are liars!

Date of experience: March 28, 2019
Giovanni M. GetOnFleek Rep
over a year old

Hi, I'm sorry that you previously had a poor experience. We were moving to our new warehouse in February and orders were delayed. That should have been better communicated. Just so you know, all of our products are now in stock and ship same or next day, with typical delivery in 5-7 days. If you would like to try ordering with us again, please contact us and we would be happy to give you free shipping to make up for our past mistakes. It's true that we cannot issue a refund until we receive the product back, as is standard for any business, but if you are still experiencing any issues then we are more than happy to help.

New York
1 review
9 helpful votes
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Returns are horrible!
February 18, 2020

If you think your getting a refund think again. You will only receive a credit. Plus it took three weeks for them to decide if they received my package or not and cost me a fortune to send it back so actually I lost my butt on it.

Date of experience: February 18, 2020
Italy
1 review
0 helpful votes
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The Best one
February 23, 2019

The only bad thing about this is that i have to take it off and view my regular man's mortal body. I may order another so that i can wear one while i wash the other. I recommend you buy as many as you can.

Date of experience: January 22, 2019
Finland
1 review
10 helpful votes
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I bought 3 hoodies of which 1 broke immediately (seams broke), second one was broken within the package (had dragged between something) and third one was just pretty poor quality overall. Wont recommend and will encourage others not to use it since their customer support didnt respond in anyway within 2 months of my contact towards them.

Date of experience: May 21, 2020
Bangladesh
1 review
4 helpful votes
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Awesome
January 15, 2019

Finally a website that caters to the wants and needs of the modern day man. This romper combined my two favorite loves in life. It fits in all the right places. I love that it fits a man of small stature in a plus size.

Date of experience: January 14, 2019
Giovanni M. GetOnFleek Rep
over a year old

Hi, so glad you are enjoying your male romper! We greatly appreciate your feedback.

New Zealand
1 review
0 helpful votes
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Scam
September 25, 2020

Total sham. Wouldn't give these people $1, Dont waste you're money. Recieved order 3 weeks late. The materials and graphics on items are less then acceptible not to mention sizing was wrong aswell. Use legit clothing sites this one is not worthy

Date of experience: September 25, 2020
Japan
1 review
0 helpful votes
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Good Product
February 23, 2019

For once in my life, the gals won't take their eyes off of me. Apparently this romper also turns straight men gay, as I am getting equal attention from the male sex as well.

Date of experience: January 22, 2019
Colorado
1 review
1 helpful vote
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Worst customer service
September 25, 2017

I ordered a romper 2 months ago and haven't gotten anything. They of course took a payment without giving me any tracking information. And now the have stopped replying to my emails. Would not order from this site.

Date of experience: September 25, 2017
Texas
1 review
2 helpful votes
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It's a SCAM!
November 28, 2017

Do not buy! Placed order 3 weeks prior. Got an email with only an estimated shipping date AFTER my CC was charged. Tried to request a refund via telephone immediately and they no longer accept phone calls!

Date of experience: November 28, 2017
New York
1 review
1 helpful vote
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Loved it!
June 22, 2017

I bought this shirt (along with a bunch of others) as a gift for my brother for his birthday. He loved them and they're surprisingly good quality - soft but not cheap/thin material. They have kept their bold colors despite many washings over the past year.

Date of experience: June 22, 2017
Australia
1 review
6 helpful votes
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Ordered last year two months before Christmas. Item was never received. Didn't reply to emails and I tried to go through my bank to get the money back but was out of time. Do not use, it's a scam

Date of experience: May 12, 2020
India
1 review
1 helpful vote
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Its a amazing online shopping site which keeps all the recent style fashionable materials clothes product which is fabulous for every buyers. Very good print and very good cloth. User of this website from last 4 months and I just love it.

Date of experience: June 26, 2016
Florida
2 reviews
4 helpful votes
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My tank tops just came in right in time for summer! I was expecting a month or 2 after reading some reviews but I guess they changed shipping companies(?) I got it via DHL in about 10 days - I'm in the US. I definitely will be getting more, I love these fun designs! Although I'll probably get a size smaller since I like a tighter fit. I wear a Large/XL (on the border) so will get a large next time. Thanks again guys!

Date of experience: June 22, 2016
Texas
1 review
20 helpful votes
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Scam Company
October 27, 2018

Don't order from these scam artists. Their website shows a Florida PO Box for their company address, but their products are from a Chinese sweatshop. And don't bother calling or emailing them once you realize that somethings not right because they won't respond. And if you ignore the warnings and order from them anyway, you'll probably want to go ahead and cancel your debit card and get a new one. Check out the YouTube videos and you'll see what I mean.

Date of experience: October 27, 2018
Arizona
1 review
2 helpful votes
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Everything comes from China... we paid extra for expedited shipping meanwhile took almost 2 months to receive item. Never anyone available to talk to and no one returns emails. Our order was made from cheap crap material. DO NOT ORDER ANYTHING FROM HERE...

Date of experience: March 19, 2019
Giovanni M. GetOnFleek Rep
over a year old

Hi Laura, our products are produced overseas (like most major brands), and in February we partnered with two shipping facilities including one in the US. Now, we are able to provide faster, cheaper shipping to customers with typical delivery in 5-7 days. I apologize that these delays were not communicate well, that is our fault. If you would like to try ordering with us again, please contact us and we would be happy to give you free shipping to make up for our past mistakes. Additionally, we stand behind all of our products with a 60-day hassle-free refund policy. If you have any issues with your order, I'm happy to extend that policy for you.

Canada
3 reviews
4 helpful votes
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Thanks
September 9, 2019

My shirt was the hit of the night... I won the contest and am still getting comments Thanks! Great for organic follower. Picked up another 5000 followers

Date of experience: September 9, 2019
India
1 review
3 helpful votes
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Excellent service
June 27, 2016

Excellent service provided. I bought two tees from this website and i am very satisfied with the fabric and quality of clothes. The thing that I really like about GetOnFleek is its customer service. I definitely will be getting more, I love these fun designs! Although I'll probably get a size smaller since I like a tighter fit. Highly Recommended!

Date of experience: June 27, 2016
Australia
1 review
0 helpful votes
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Lifted my spirits
September 28, 2017

The geometric pattern romper was so vivid and bright, my spirits were totally upped when I opened the package. Was a little apprehensive while placing the order but they were just what I had visualized. A snug fit and very comfortable! Looks as good on person as it did online.

Date of experience: September 27, 2017

Overview

GetOnFleek has a rating of 3.3 stars from 200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GetOnFleek most frequently mention and good quality. GetOnFleek ranks 398th among T Shirts sites.

service
15
value
14
shipping
13
returns
12
quality
15
+7