No hidden fees. I appreciate that and will use you again for the best rate
Last minute booking and we found it for a great price
SUPER USER-FRIENDLY, HIGHLY RECOMMEND, I REALLY ENJOYED THEIR SERVICE AND GOT AN AMAZING DEAL. THANK YOU AGAIN
Thank you for the great feedback! We appreciate it.
Sincerely,
Getaroom
Friendly and professional customer service. Great experience with changing my reservations.
Laura, Thank you for providing your feedback! We hope you have a safe and fun trip. We’re always available if you need any assistance for future bookings and reservations. Thank you, getaroom
It was easy to book. However I would have like the receipt in Euros not dollars
Jennifer, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Everything went fine. Please put phone number on page
Jackie, Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Men's ring - excellent craftsmanship. Better than expected quality!
Kim,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Visa Card Payment was declined. Booking several rooms in one reservation is not possible.
Kai,
Thank you for your feedback and service opportunity!
Best Regards,
Getaroom
Found rate comparison through Google and loved that it specified "pet room" in the title.
Alex,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Good experience. Very easy to book. No issues encountered.
Jayshree,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Hotel had no cable... said I should have been told@ booking
Good clean room. Wonderful staff. Will definitely use again.
Thank you for the nice feedback! We appreciate it.
Regards,
Getaroom
Good application/website but prices could be better
Jacob,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Not yet.
Only the experience with booking very easy and smoothly
Saoud,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
It didn't tell me I had to pay the full amount upon booking right now
Getaroom saved check in time and a few dollars off of my booking
Coop,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Good service and the rooms are cheaper that expected
Chih,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Best pricing and easiness of booking receiving on spot confirmation with follow up.
Kas,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your
Future booking needs. Have a great trip!
Thank you,
Getaroom
Very easy to use site. Also rates were cheaper than booking direct.
Hi Debbie,
Thank you for the feedback, we appreciate it! So glad we could save you money.
Regards,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.1 stars from 6,388 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Quenita, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom