Genuine Replacement PartsReviews 10,765

I ordered a rack for a stove the one they sent me will not fit it is to big for the stove they want me to pay for shipping back when they sent me the wrong part they said it is compatible but it is not it is to wide!

PLEASE Do NOT Do business with them you may lose your money on a part these want
Fit

I ordered a part for refrigerator. It arrived in a timely manner but the part was sticking out of of the side of the box - damaged. On chat I was told to send pictures. They kept saying they could not open. I sent in multiple formats. Finally I told them to send a ship label and I will return it so you can see for first hand. They said "no". GRP refuses to refund my $58. That's weird! I guess this is not a reputable company. DO NOT BUY FROM THIS COMPANY

I received the filters exactly as expected. The site was very easy to find what I was looking for, after several orders from Amazon and receiving the wrong item. Amazon gets you with fast shipping promises and lower pricing, but when you get the wrong item it doesn't matter. Will definitely be back for other needs. The shipping was fast and received it after a few days.

The part was a direct bolt on OEM replacement. I received it in a very timely manner, and the fit was perfect.

The price of the item is high enough but when you add the cost of postage it becomes very expensive to get the item. Pretty much legal theft.

The part was as ordered, and is functioning as expected. The only problem I had was they wished to confirm the order to be sure that it was legitimate. But I didn't receive their email until it was too late to respond that day. This delayed my response over a weekend and therefore delivery of the part and the repair for several days.

Very fast delivery on my freezer door seal. Was surprised they had one for my old stand up freezer. When it arrived I checked the fit and it was the correct one. The next day I took the door off and installed the new seal and replace the door. Perfect fit absolutely no leaks. Thank you GRP for being there.

Unbelievable that they would accept your return on the 1st of the month and not give you a refund for 25 business days. They didn't hesitate to accept my money but giving it back is a different story.

This was my first time using this site and was very impressed... I was able to find the part easily (where I couldn't find it at all on other sites, the part was cheaper than expected, it arrived in only a few days and is working great! Very good first impression, I must say. Thank you!

I ordered the Kitchenaid handle replacement. The order was delivered in a timely manner.
The replacement was new and it was just what I ordered. The handle was easy to install.
Thrash compactor looks and works as new. I would buy from this company again.
Thanks, Bonnie a satisfied customer.

Parts sent in generic mailing bags. All bags inside kept, unopened. Was told I cannot return unused unopened parts because I can't mail them back in the original bag. When you open those lightweight generic bags, they are done. They aren't meant to be reused. Scam to prevent returns. Look elsewhere.

I easily found the exact part I needed for my dishwasher. It was delivered quickly and fit. I will use this company again.

Great timing and the part worked perfectly. I'd buy anytime from this seller as they've always done good for me. Thank you.

After confirming the model stove I own, I ordered the stove top knob I needed. It works great! Hope it lasts longer than the original knob that broke after 2 years.

I ordered the wrong item and shipped it back (with expensive postage) for a refund in the exact same condition it was sent to me and they claimed it was too damaged to give me a refund. There were small scratches around a screw hole. Make sure to take pictures of product when you open the box because they're refund policies are awful. Very disappointing and costly.

I ordered an original igniter for my gas stove. I received a "substituted part," from them. The substituted part was for an electric stove. The return process was arduous and the people in charge rude and useless. Better places to buy parts. This company is obviously going out of business.