Genuine Replacement Parts Questions & Answers

Here’s what consumers have asked with answers from Genuine Replacement Parts staff and previous consumers.

1 questions answered

0% answered in 1 day

Question:

What is the warranty and/or return policy, include who pays return shipping What is the warranty and/or return policy, include who pays return shipping

Answer:

They say a couple weeks but I have been waiting 50 days. You pay return shipping

By John D. over a year old

See more answers (3)

Question:

How do how i return

Question:

Would like to return a part ordered in error

Question:

Got the wrong control board need to return it

Question:

Question:

I need a replacement part for the end of the freezer handle - plastic clip under the handle. ge. model number: gwe19jglnfww. serial number: as329163

Question:

I"m trying to get a return authoriization.

Question:

I ordered a replacement handle for my ge freezer gne25jgkgfww.it says it was a substituted part, was 35" long. my handle is 28" what now?

Question:

I ordered freezer door gasket instead of fresh door gasket. how do i return.

Question:

I would like to return part #wpw10525354. received it today and installed it. and still have same issue (washer not starting at all!)

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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