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How would you rate Gazelle?
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Illinois
1 review
0 helpful votes
Follow Adnan A.
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Don't waste your time trying to sell your computer to Gazelle. Donate your computer to needy students.

Date of experience: September 26, 2023
Florida
1 review
0 helpful votes
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Great experience
March 21, 2017

The transaction went smoothly and expeditiously. Will definitely use again if needed. Thanks Gazelle!

Date of experience: March 21, 2017
California
1 review
0 helpful votes
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Easy and fast cash
July 21, 2017

Easy shipping process and fast turn around for cash money. Best cellphone selling website. Will use again

Date of experience: July 21, 2017
Florida
1 review
0 helpful votes
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Smooth
March 23, 2017

Smooth transaction, quick and easy. It is better than the Apple trade in program. I will definitely do business with Gazelle again.

Date of experience: March 23, 2017
New Jersey
1 review
0 helpful votes
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Exceptional
March 25, 2018

It was a completely hassle-free, easy, and quick process. Can't recommend Gazelle highly enough... Thank you!

Date of experience: March 25, 2018
New York
1 review
0 helpful votes
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Great experience!
April 10, 2017

Great experience!
Giselle made it easy and profitable to sell electronic products that I no longer use.

Date of experience: April 10, 2017
Florida
1 review
0 helpful votes
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They are prompt in payment and give a very fair price for the items. I would recommend Gazelle to any of my friends.

Date of experience: March 27, 2018
North Carolina
1 review
1 helpful vote
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They lost my order then submitted two loans to Affirm. I'm out of more than $140.00 and I can't get it back.

Date of experience: April 20, 2017
California
1 review
0 helpful votes
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Excellent!
September 13, 2017

I love selling electronics on gazelle. They are very user friendly. Their customer service was awesome.

Date of experience: September 12, 2017
Indiana
1 review
0 helpful votes
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Great
February 20, 2018

I have used Gazelle several times. Every transaction has been perfect. Prices are fair and payment is always as promised.

Date of experience: February 20, 2018
New York
1 review
0 helpful votes
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Gazelle rocks!
May 8, 2017

Process could not be easier or quicker. This is my second transaction with Gazelle. I love these guys.

Date of experience: May 8, 2017
New York
1 review
3 helpful votes
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Gazelle is great
September 21, 2015

I've used them multiple times. Always quick and easy. Actually just got 425 for my mint iPhone 6 plus.

Date of experience: September 21, 2015
California
1 review
3 helpful votes
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Bought wholesale from Gazelle phones are in very bad condition. Also delayed the shipment because some items out of stock with notify me

Date of experience: February 15, 2017
Washington
1 review
0 helpful votes
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Great Customer Service
December 19, 2017

Always a great experience. Payment was quick and as expected! I highly recommend using Gazelle for selling all your old devices!

Date of experience: December 18, 2017
New York
1 review
0 helpful votes
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Easy
December 14, 2017

Sold an iPad I was no longer using. Ended up getting a higher price than quoted. Easy steps to follow during process.

Date of experience: December 14, 2017
Pennsylvania
1 review
0 helpful votes
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Super easy!
December 12, 2017

I dont know what else could be done to make the process any easier! Great experience. Second time ive used this company.

Date of experience: December 11, 2017
Oregon
1 review
0 helpful votes
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The very best!
July 24, 2018

Straight forward no fuss way to turn your unused cell phone into cash. I have used in the past and will use again.

Date of experience: July 23, 2018
Texas
1 review
0 helpful votes
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Easy and worth it
December 21, 2017

Super easy process. Got way more money than I thought considering the screen of my phone was shattered. Very satisfied!

Date of experience: December 20, 2017
North Carolina
1 review
0 helpful votes
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Excellent Experience
February 7, 2018

I have sold to Gazelle previously and as before my selling experience was effortless. Im happy they provide this service with so much ease.

Date of experience: February 6, 2018
California
3 reviews
8 helpful votes
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The worst
February 8, 2020

Gazelle is a terrible company. Non existent customer service or expertise. Poorly run. Zero follow up. Stay away and don't waste your time.

Date of experience: February 8, 2020

Overview

Gazelle has a rating of 2 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gazelle most frequently mention customer service, perfect condition and screen protector. Gazelle ranks 48th among Consignment sites.

service
150
value
144
shipping
137
returns
117
quality
123