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How would you rate GasBuddy?
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Arizona
1 review
7 helpful votes
Follow Larbara K.
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There is a $75 GasBuddy card limit which is ridiculous considering today's prices. Couldn't even fill my tank!

Date of experience: March 26, 2022
Canada
2 reviews
6 helpful votes
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Useless At Best
November 29, 2022

Either it';s a total scam and the prices are always wrong and set by the gas stations themselves to get you there or it's useless at best.

Date of experience: November 29, 2022
Arizona
1 review
10 helpful votes
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It does not give me what I need anymore, just pop-ups which keeps me from using it. No gas prices shown etc with pop-ups activated

Worthless!

Date of experience: October 22, 2017
Texas
1 review
2 helpful votes
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Their web-site glitches a lot, specifically the trip cost calculator section. It simply put just doesn't work a lot of times.

Date of experience: July 1, 2018
Colorado
1 review
19 helpful votes
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Why in the $#*! did y'all ruin a damned good app?
Revert to the old app and castrate the current prigrammer so that his genes are not passed on.

Date of experience: December 22, 2016
California
1 review
1 helpful vote
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App
July 30, 2021

The gas buddy app sucks half the time they don't show stations there's no way to edit your favorites or even edit gas prices it's a waste of time

Date of experience: July 30, 2021
Oregon
1 review
13 helpful votes
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Newest Version Sucks!
October 12, 2016

This app is now totally worthless. I want the favorites heart back. I used to recommend this to my friends and family. Not anymore!

Date of experience: October 12, 2016
North Carolina
1 review
19 helpful votes
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Finally deactivated my card per request
April 17, 2018
Updated review

GasBuddy finally granted my request to cancel the gas card and remove my banking information. It took multiple emails, but they finally did it.

Date of experience: April 17, 2018

After reading about customers having erroneous bank charges from Gasbuddy, I requested that my card be cancelled and my bank account information be removed. I keep getting the same response to my ticket, "Thank you for the email and we apologize for the delay". No action is taken. My bank info is still on their site, and it looks like my card is still active. Has anyone found a way to cancel and remove your bank data?

Date of experience: April 2, 2018
Ohio
1 review
15 helpful votes
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Disappointing
April 14, 2017

Go back to the old version. This new one is disappointing. What was wrong with the old version that required you guys to change it? 0.5 stars

Date of experience: April 14, 2017
Maryland
1 review
5 helpful votes
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Tried to cancel membership... will not answer emails or phone call to cancel have tried many times. No response at all! Stay away

Date of experience: March 25, 2020
Virginia
1 review
9 helpful votes
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I installed the app and it has been trying to push their mobile payment and even requested to access my mobile bank account

Date of experience: December 5, 2018
Michigan
1 review
10 helpful votes
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Updates to Gas Prices are more than 6 hours old and many times 12 hours old. I believe users are tired of the new app. Please go back to the old one!

Date of experience: August 30, 2017
California
1 review
7 helpful votes
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In Southern California regular members post inaccurate prices for rewards. No one checks. The more they post the bigger the payment.

Date of experience: April 11, 2022
Texas
2 reviews
12 helpful votes
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I have been using the Pay with Gas Buddy for several months and up until now WAS satisfied with it. Beware that if your card at the pump doesn't work for what ever the reason it will hold a $30 charge in a pending status each time.
I had never had my card before so I was unaware of this. So when it finally worked the 3rd try, it only allowed for a $15 transaction and the daily limit is $75. I was so upset because I had entered my gas loyality information at the gas pump for this transaction and I had earned a $1 off a gallon for one fill up. Since it was the card issue, the gas station or bank could help me. I called everyone from the pump! I talked to the store cleck, I call their 800 number. I called my bank. The bank couldn't even see any of the transaction. The only one I didn't speak to was PAY WITH GAS BUDDY! They don't answer their phones. The recording refer you to send a message via their site. EVEN for fraudlent charges! You can however leave a voicemail. I left several and sent several messages for the last 4 days.
Finally got a call today. In a few words, they claim nothing can be done. It could happen again and there is no recourse. She had the nerve yto tell me how much I saved with the 7 gallon that I was able to received! I saved because I EARNED those gas points at the store not with GAS BUDDY!

Date of experience: June 4, 2018
Oregon
1 review
3 helpful votes
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Diesel
September 9, 2019

It would be great if we could add bio diesel as a gas type. Separate bio from regular diesel
Premium
Unleaded
Bio diesel
Diesel

Date of experience: September 9, 2019
Texas
2 reviews
11 helpful votes
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The new program is the biggest downgrade in Computer Software History! It is in a word terrible terrible terrible terrible terrible

Date of experience: June 14, 2017
South Carolina
1 review
2 helpful votes
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Incorrect report prices
November 2, 2020

Irritated with users reported incorrect gas prices probably just for points. Accuracy needs to be confirmed obviously..

Date of experience: November 2, 2020
Washington
1 review
1 helpful vote
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Ethanol free premium
February 1, 2022

Gas buddy should list stations with Ethanol free premium as a main category, not lust price. I need to know this information.

Date of experience: February 1, 2022
Pennsylvania
1 review
7 helpful votes
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Gas buddy is crap
June 9, 2016

I've been entering gas prices for 2 years and it keep shutting down my point scoring with no reason provided

Date of experience: June 9, 2016
Ohio
1 review
4 helpful votes
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Stop with this pop up... I looked online and It told me everything I jeeded... not worth the time with this app as it obviously has very poor ratings

Date of experience: October 20, 2017

Overview

GasBuddy has a rating of 1.3 stars from 373 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GasBuddy most frequently mention customer service, bank account and credit card. GasBuddy ranks 2261st among Autos sites.

service
74
value
81
shipping
33
returns
29
quality
60