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Missouri
1 review
1 helpful vote
Follow George K.
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Be careful, what u see on app is not what u get. App shows one cash back what u get is less. I have tried to contact and it difficult to find a site for contact

Date of experience: October 5, 2021
Indiana
1 review
4 helpful votes
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New app junk
September 5, 2017

Cannot access new app go back to Old app why did you change something at work so good before please please please please please please please go back to Old app

Date of experience: September 5, 2017
Florida
1 review
1 helpful vote
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Gas Buddy is a joke, you can't rely on posted prices since people report wrong prices just to try to win a gas card. Gas Buddy needs to fix this Price Reporting issue as the App has become worthless.

Date of experience: April 18, 2023
Michigan
1 review
12 helpful votes
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Horrible!
September 24, 2020

I have been paying the monthly fee for roadside assistance and now i need it they said they cannot find my account! Now on the side of the road with NO HELP because of them

Date of experience: September 24, 2020
Pennsylvania
4 reviews
12 helpful votes
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WRONG PRICE AFTER DRIVE TO 4 DIFFERENT GAS STATONS WASTING MORE MONEY THAN SAVING...No reply to comments in google play store and when try to call it says we don't support our own app then forces a hangup. Useless:
App keeps crashing every time click on a Gastation for Navigation. Also Half the gas stations show three blank lines with no prices. Note: APP CRASHES UPON OPENING... Now I see why they are rated 1 star with thousands of complaints against them...

Date of experience: March 22, 2023
North Carolina
1 review
4 helpful votes
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Scam
February 24, 2023

In 2022 I emailed GasBuddy requesting my account statements. To my surprise what I was given was some amateurish Excel spreadsheet type deal email back to me with only four entries even though I have held a card for approximately 3 years. I then went to my bank where I questioned numerous GasBuddy charges to my bank account again I reached out to GasBuddy inquiring about all of these charges. Never got a response from GasBuddy and come to find out when an update on the app was required in order to continue using it then somehow sent another card apparently to an old address assuming Lee at any rate these charges were upwards of almost $100 a day on approximately three vehicles and a motorcycle all of which I don't own. I've still been unable to get anyone with GasBuddy to address all these suspicious charges to my bank account that equivalates to approximately almost $1,000. Needless to say not only have I canceled the card but I also have my bank investigating. Best thing to do don't do it if you have it get rid of it cancel it so that any suspicious charges will stop and immediately contact your bank

Date of experience: February 24, 2023
Pennsylvania
1 review
9 helpful votes
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Never a problem
March 29, 2018

I use the GasBuddy app every day -- updating prices so that other users can benefit. I've used Pay with GasBuddy more than 40 times since last September (2017) without ever being denied and without a problem. In the six months that I've use Pay with GasBuddy, I've saved about $40 -- not enough to set the world on fire, but it comes out to about a free tank & a half every year. I live in PA, but I've also used Pay with GasBuddy in OH, IN, WV, MD, SC, GA, & FL. I've used the card at Sheetz, Sunoco, Shell, Marathon, BP, BFS, Pilot, Love's, Speedway, & RaceTrac. Again--I've never had an issue.

Date of experience: March 28, 2018
California
1 review
1 helpful vote
Follow Betty B.
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I have used this ap for years and lots of miles. I report prices often but have to do it annonymously because I can't seem to keep a sign in. No matter it is still a great ap!

Date of experience: January 9, 2016
Florida
1 review
0 helpful votes
Follow Kevin L.
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Price updates are very very very slow to show up. C'mon, GasBuddy, this is the computer age, and your site is crowdsourced! You're slower than the Pony Express!

Date of experience: July 17, 2023
Florida
1 review
9 helpful votes
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Bp price
December 7, 2017

We are new in oxford nc ******* and we put bp gas in our 6 cars gas buddy dont show all bp gas station bp gas is 2.32 at 101 lewis st oxford nc******* we cannot rely on gasbuddy

Date of experience: December 7, 2017
Texas
1 review
15 helpful votes
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I'm a sceptic by nature, so excuse my concerns but please provide any feedback that may be applicable to my scepticism... I am concerned with the authenticity of the Good Reviews on the GB Card. The negative reveiws out weigh the Good ones by far. I know there are people that are sometimes hired to add reviews reflecting only good things for a certain service or company, so i find some of these to be questionable. There seem to be NO grammatical errors in any of the good reviews; always having punctuation in the right spots, capitalization of all the appropriate words, and spelling to be spot on. Not to say there are only less educated people that have negative things to say, but the good reviews seem to be flawless in verbiage. I need something that appears to come from REAL People not on a payroll of some kind. Is there an actual customer service phone number that allows people to speak with live reps where i might be able to feel better about receiving actual assistance in real time any time I have a question on the GBCard? I'd love to give this card a try, but i need to feel safe in doing so. I work at a Customer Service call center myself, so i know the ins and outs of being avialable and actually providing a service of assistance, all in a timely manner. Is there anyone out there that can help me feel any better about giving this a shot?

Date of experience: May 24, 2018
California
1 review
5 helpful votes
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Worthless
January 15, 2020

I signed up for Pay with Gasbuddy at the end of October 2019. I received the email that the card was sent out on 11/2/19. Mind you, I signed up for Amazon's Audible because you got perks with GasBuddy. So I've been paying $14.95 a month for Audible and haven't gotten a single perk for it with GasBuddy. As of 11/21/19, there was no card. So I contacted customer support. Teagan, eventually got back to me and sent a replacement card. On 12/10/19, I reached out to customer service, as I had not received the GasBuddy card, and Teagan responded with a generic response, regarding processing times. On 1/15/19, after weeks of reaching out to no avail, I sent a nasty email and was finally contacted by Caillin, the supposed manager. They wanted to send my GasBuddy card to a different mailing address because somehow my card was not showing up to my home address. Mind you, I ordered unreleased Beatles CDs from Japan after I had requested the second card. The CDs from Japan arrived earlier this month. I still have not received the card and was given no other recourse beyond sending the GasBuddy card, which is linked to my checking account, to an unverified address. In the end, I requested that my account be deleted. The customer service is worse than Frontier, and that is putting it lightly.

Date of experience: January 15, 2020
Texas
1 review
11 helpful votes
Follow A J.
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Damn shame
October 5, 2018

Its a shame I read the reviews after I sent for the card and tried to activate the card and some how ended up with 2 cards that did the exact same thing but customer service were are they at... hello its a damn computer generated response and the number on the back of the card u call it and u get told to go to the help.gasbuddy.com to resolve ur concerns. But wow after a while i finally get a response from gas buddy WOW. After going over and over with this idiot about the same thing in an email I finally picked up on his words this jackass is another scammer who actually opened a business app and had a good thing going for a while but he screwed up somewhere and now everyone is pissed off. Well Im one of those pissed off people and I let his $#*! know it. I reported his $#*! to the better business bureau and went online and reported his $#*! and whomever he`s with to the FBI and to the $#*! who was talking all that $#*! about pay attention to the small print $#*! you most likely work for his $#*! so $#*! go to hell... If anyone else having any of these problems I suggest u do the same thing in reporting the because they are after ur information... I`ve delt with these people in the past and scamming elderly out of their money. All those bogus calls u get from the east coast are the same people... Gas buddy is a scammmmm. Their day of reckoning is coming...

Date of experience: October 5, 2018
Florida
1 review
3 helpful votes
Follow William C.
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I have never been mis-led with this Gas Buddy app.
Works great with Google maps for audible turn by turn directions. So far, it has been absolutley great. Thanks for saving me money Gas Buddy. Now, if you have a checking account, you can use their discount payment card anywhere stations accept debit and credit cards. First time use you save 15 cents per gallon. Thereafter, you save at least 5 cents a gallon.
Update October 16th, 2017
The Gasbuudy card works really well. I have never received any fees or ATM fees whatsoever. The card asks for my Driver ID, or pin. The card asks for my odometer reading always so it can give me miles per gallon, costs thereof, etc. You can enter 9999 to bypass feature. The Gasbuddy card then approves your account and you proceed as you would normally. After several days you are emailed a summary of your transaction, detailing your savings and price you ended up paying per gallon. I am very pleased using my Gasbuddy card. Thanks for your time. P.S. Currently, I cannot wrap my head around any issues others may be receiving. My card is linked to my Wells Fargo account with no issues other than just savings so far. Maybe Gasbuddy had issues before but now those are resolved? Honestly, I really don't like to stick out like a sore thumb. But I for one, still love my Gasbuddy card. I dislike wasting time for others. Thank again for your time.
Will and wee dog Bree.

Date of experience: September 27, 2017
Massachusetts
1 review
8 helpful votes
Follow Dennis K.
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On Black Friday 2019 Gasbuddy sent alert to my cellphone offering $10.00 credit for first time I used GASBUDDY PAY CARD. If I signed up for Pay with GasBuddy service. I gave them checking account and routing #'s to initiate process and got the card in the mail on 12/06/19. ON Sunday 12/07/19 Cyber Monday - Dec 8 - I got alert for $5.00 credit if I used card by Dec 9th, 2019. On Dec 9th, 2019 not only did I use it, but I filled Tank. The full amount of fill-up has been taken from checking account with no $10 or $5 credits applied. I emailed Gasbuddy a few different times asking for the credits. They have auto reply saying someone will get back to me but they never do. And then they send one of those emails saying that because they had not heard from me the ticket was solved. I submitted Complaint # ******* to Better Business Bureau and Gasbuddy did not respond to BBB, as they are bot BBB members. This tells me Gasbuddy is cheating us out of all the money they can before they disappear. Better to use a credit card that pays points. There are plenty of apps to see gas prices as you travel.

Date of experience: January 24, 2020
California
1 review
10 helpful votes
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Gasbuddy does not work. USELESS
What happened?
Gasbuddy does not work. USELESS
No more prices list. How do you find the cheapest?
Please remove your useless site
Gasbuddy does not work. USELESS

Date of experience: April 11, 2018
Ohio
1 review
10 helpful votes
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The pay at the pump fecture don't work... My wallet on the app send me a error... Customer service is a joke. Hopefully my bank information is not compermise

Date of experience: October 11, 2017
Canada
1 review
1 helpful vote
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Sherbrooke gas prices
March 15, 2023

Why is gas so expensive in sherbrooke compared to other areas. Magog which is 10 mins away is so much cheaper?
Even costco is more expensive than Magog.

Date of experience: March 13, 2023
Texas
2 reviews
3 helpful votes
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My car log is useless
February 5, 2019

I have made several attempts for help regarding additional vehicles on log, but they keep disappearing with the entries. I can't get their help!:-(

Date of experience: February 5, 2019
Oklahoma
1 review
2 helpful votes
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Inaccurate prices.
August 15, 2022

They seem to show inaccurate prices. They have a station listed with gas at $2.99. I drove over and it was $3.49. Big difference. Not reliable.

Date of experience: August 15, 2022

Overview

GasBuddy has a rating of 1.3 stars from 373 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GasBuddy most frequently mention customer service, bank account and credit card. GasBuddy ranks 2261st among Autos sites.

service
74
value
81
shipping
33
returns
29
quality
60