website thubmnail of Gamivo

Gamivo

How would you rate Gamivo?
grey star
grey star
grey star
grey star
grey star
Spain
1 review
0 helpful votes
Follow Fran g.
Unfollow Fran g.
Send Message
Share Review
Report Review

Be careful when you buy because they try to scam with automatic subscriptions and then do not return the money

Date of experience: May 19, 2024
GAMIVO c. Gamivo Rep
8 months ago

Hello,

Thank you for your opinion - please accept our sincerest apologies for the frustration caused by the activated GAMIVO SMART subscription.

We understand that this situation caused you stress and confusion, however, we would like to point out that the information about it has been visible to you during your purchase. It is a special additional service, which is not mandatory, and the user can resign whenever they wish - before the purchase, and anytime after that.

Please feel free to contact us via ticket or chat, or provide more information (order ID or e-mail address of your GAMIVO account), and we will do our best to find a compromise satisfactory for both sides.

Best regards,
Karen

Netherlands
1 review
0 helpful votes
Follow noahkloos B.
Unfollow noahkloos B.
Send Message
Share Review
Report Review

Everything takes ages
June 12, 2020

A key wasnt delivered to me so i got a mail saying i would be refunded instantly but i had to wright multiple complaints over 3 or 4 day before i finally got my money back

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Latvia
2 reviews
5 helpful votes
Follow Martins V.
Unfollow Martins V.
Send Message
Share Review
Report Review

WORSE SERVICE
June 19, 2022

Absolute worse service ever, Bought like 6 xbox codes (aprox 500$ total value) All of them worked fine until last one, which was wrong currency (SGD instead of USD) so not usable in USA, sent all the proof they asked for and they replied everyday with something else, not even looking into issue, they said that they have to sell the code to someone else to validate that its not used without even looking into the previous proof about it not being in USD, will never deal with them again, this is first negative review i have ever written and i have bought 100s of games and codes on different websites, absolute disaster

Date of experience: May 20, 2022
Hungary
1 review
2 helpful votes
Follow Janos S.
Unfollow Janos S.
Send Message
Share Review
Report Review

I got scammed 2 days ago and their support is a $#*!n dog$#*! ape
I send a video after they ask picture for prove. I tell them it's better if i send a video, and i send a full video with the key activation and they send this replay
"As requested, please send **full, unedited screenshots in a. Jpg or. Png format**."
They are a bunch of retärd i don't care if they not give me a code or my money back, but NEVER EVER buy something on GAMIVO, trust me, good looking website, but trash support and scammers.

Date of experience: April 10, 2020
GB
1 review
0 helpful votes
Follow Victor O.
Unfollow Victor O.
Send Message
Share Review
Report Review

BE CAREFUL. THIS COMPANY IS NOT TO BE TRUSTED!

I signed up to their Smart subscription and cancelled my subscription once I realised they massively overinflate their prices once you get to the checkout. Only problem was they did not cancel my subscription and then charged me again the following month. When I complained they claimed that I did not cancel my subscription even though I had proof (I always screenshot a cancellation page). Do not use this company as their prices are not better than the competition even though at first glance it may seem so. Not better than CD Keys on any of their prices for comparison. Use at your own risk and document everything if you do as you will most likely have to complain to your bank thereafter

Date of experience: January 27, 2021
Malta
1 review
0 helpful votes
Follow Chris L.
Unfollow Chris L.
Send Message
Share Review
Report Review

Great selection. Value prices.
May 1, 2020

Gamivo is a straight forward online gaming site, where a great selection of games is available at great value prices. No hassle and easy to browse and use.

Date of experience: May 1, 2020
Canada
1 review
1 helpful vote
Follow Matt M.
Unfollow Matt M.
Send Message
Share Review
Report Review

Good prices but shady sub add-on practices
December 23, 2022

I had ordered New World last month (October 2022). Either I was blind while checking out or the Gamivo SMART sub was very well hidden or hard to read/find on the checkout process. As soon as I had completed my purchase I received my invoice, and also my Steam code, however, a few moments later I get a charge for their SMART sub. I did not make a fuss about it and cancelled it ASAP. Yesterday, to my surprise I get an automatic renewal notice from PayPal, so I cancelled it yet again via PayPal's website. All-in-all I do not recommend Gamivo due to this simple reason, very unfortunate. I tried to resolve the issue with PayPal, which was denied. I then tried to resolve it with Gamivo's customer support, which also got me nowhere. It is a shady business to be adding on the SMART sub when checking out. I detest this practice with a passion and will definitely not be purchasing from them again. A bad experience and bad customer support, the least they could have done is find a quick solution, meeting half-way, like adding a credit to my Gamivo account. They lost a customer, and I will certainly not be recommending them to my friends and family.

Date of experience: November 23, 2022
GB
1 review
1 helpful vote
Follow Joe L.
Unfollow Joe L.
Send Message
Share Review
Report Review

Perfect
April 1, 2020

Exactly what you want, quick delivery of keys what more could you ask for, can't speak for customer service as they delivered the key straight away as they should.

Date of experience: April 1, 2020
Belgium
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Send Message
Share Review
Report Review

I purchased GTA V for the Xbox one,

The thing is, It was stated that the product was available but that wasn't actually the case.

I contacted the client service, very friendly guys I must say but I had to wait until the morning for my "key" than I got an account instead...

I got the login and password but I needed a code to unlock it, on gamevivo is stated that It would take 10-15minutes. I waited An hour didn't recieve the account unlock code. I waited hours for the client service and finally got the unlock code.

At the end I didn't recieve a code for my account but an account which also makes it possible to play when I'm logged in at both accounts at the same time. But this is NOT what I wanted and what was promised tot me.

I'm dissapointed.

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 1, 2020
Greece
1 review
0 helpful votes
Follow qfqfq w.
Unfollow qfqfq w.
Send Message
Share Review
Report Review

Need e-mail verification
December 3, 2023

I ordered game and need to verify my email from my paypal account everything work perfectly i suggest this site the best of the best

Date of experience: December 3, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion, we are overjoyed to hear that you are happy with our service. We value the satisfaction of our customers.

See you again soon!

Kind regards,
Karen

Spain
1 review
11 helpful votes
Follow Mau K.
Unfollow Mau K.
Send Message
Share Review
Report Review

Incredible.
July 5, 2020

Simply amazing. I've bought a few skins here and never got scammed and, when I had a problem they would answer me in mins. As I said, amazing. Totally recommend it.

Date of experience: July 5, 2020
Spain
1 review
0 helpful votes
Follow abel U.
Unfollow abel U.
Send Message
Share Review
Report Review

Unaware
July 1, 2020

I am not aware of subscribing to "Gamivo". I think I was forced to do that when I only wanted to by a game. I never got any discount for that, by the way.

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 1, 2020
Australia
1 review
2 helpful votes
Follow Tsim F.
Unfollow Tsim F.
Send Message
Share Review
Report Review

GAMIVO has hidden auto-subscription's to their "SMART" service which is essentially a 10% discount promo code for select trash games. I wake up to see $5 taken away from me for no reason, then I see my card details stored on their site and auto subscribed.

I complain to their staff who literally don't care at all, they proceed to say they can't refund me. So, I've essentially been scammed as I didn't have reasonable foresight as a consumer about the SMART subscription being added for a $13 game. In many countries, this sort of behaviour is illegal.

You might think; "it says SMART is a subscription on their site for a few dollars..." but it doesn't tell you that you've been subscribed to essentially pay for... nothing.

Don't trust the positive reviews, they are likely affiliated with GAMIVO, you can see negative reviews on reddit about the same issue. The good thing is if you are persistent in going through their BS, you can get your account deleted.

Companies that try and squeeze a few secret dollars out of customers without their consent DO NOT deserve to exist.

Date of experience: October 1, 2020
Germany
1 review
0 helpful votes
Follow Peter B.
Unfollow Peter B.
Send Message
Share Review
Report Review

Tricks you into subscribing to Gamivo Smart and makes it as annoying as possible to unsubsribe from it.

Date of experience: December 12, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your opinion - we are sorry to hear that you are unhappy with the GAMIVO SMART subscription.

We would like to inform you that it is a special additional service, which is not mandatory, and the user can resign whenever they wish - before the purchase, and anytime after that.

Please consider keeping the SMART feature to use the special coupons dedicated only to our subscribers, use the live chat with the agents to resolve any possible queries or issues, and many more!

However, if you are not interested in it and need help with deactivating it, please do not hesitate to contact us - we will do our best in order to help you.

Best regards,
Karen

Croatia
1 review
0 helpful votes
Follow Josh M.
Unfollow Josh M.
Send Message
Share Review
Report Review

FIRST: THEY DON'T SHOW ANYWHERE THAT THEY MIGHT SHOW YOU AN ID

SECOND; OBVIOUSLY YOU DON'T KNOW THAT THEY WON'T DO THAT

THIRD: AFTER THEY DO THAT, YOU DON'T GIVE THEM YOUR ID (BECAUSE IT'S BORDERLINE ILLEGAL), THEN THEY CANCEL THE ORDER AND SAY YOU DIDN'T GIVE THEM THE MONEY

Date of experience: September 8, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your feedback. We are sincerely sorry to hear about the unpleasant experience caused by our internal security procedures. You can rest assured that there are no foul intentions behind them and that they're here only to ensure our customers' and merchants' safety.

Please contact us via our ticket system to let us know what is your order ID, so we can make sure that a refund has been already issued.

Best regards,
Karen

France
1 review
6 helpful votes
Follow nico j.
Unfollow nico j.
Send Message
Share Review
Report Review

Scammed.
February 4, 2019

Sold me a duplicate key. Gave the screenshots support asked, then they asked for more info they knew I couldn't provide. This was the last time they got my money.

Date of experience: February 4, 2019
GB
9 reviews
70 helpful votes
Follow Alan K.
Unfollow Alan K.
Send Message
Share Review
Report Review

Absolutely diabolical
November 22, 2019

If you want used, invalid Microsoft product keys with a complimentary customer service that has reached so low it actually gives you a headache dealing with the halfwits that calls themselves "representatives", then this is the site for you.

For I have recently purchased four Windows 10 LTSB volume licenses from these scumbags, which were all used up before I could even activate Windows with a single one. I provided an excessive amount of proof at their request, but it still wasn't good enough.

After an argument, they agreed to send me replacements of the license codes, all four of them, which were also used. I tried to launch a PayPal dispute, but it ended in their favour. Now they're holding my money hostage and making me dance in circles trying to get it back.

This degenerative company seems a lot more concerned in giving customers the ultimate runaround and making lives a perpetual living hell rather than return deserved refunds for the shower of crap digital products pouring from the unscrupulous merchants that traffics in their twisted clandestine network.

Having purchased many licenses from multiple platforms in a four-year span, including eBay, I can confirm that this is the only site that has given me the most trouble. I do not intend to purchase from this cesspit site ever again and I advise anyone buying digital products, particularly Microsoft licenses, not to do so either.

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2019
Netherlands
1 review
0 helpful votes
Follow Boudewijn H.
Unfollow Boudewijn H.
Send Message
Share Review
Report Review

Always reliable
April 1, 2020

Since i discoverd this site i've only bought games here. Eventhough i was sceptical because of the low prices, i have never been scammed. It's just that good:^)

Date of experience: April 1, 2020
GB
1 review
2 helpful votes
Follow cyka T.
Unfollow cyka T.
Send Message
Share Review
Report Review

Bad experience with checkout.
August 6, 2020

Even after me saying two or three times I didn't want the subscription it still added the subscription therefore im sticking to cdkeys even if it's abit more expensive it's worth it.

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2020
Portugal
1 review
0 helpful votes
Follow Thomas V.
Unfollow Thomas V.
Send Message
Share Review
Report Review

Awesome experience
April 6, 2020

Very chill and easy experience, only had some concerns regarding some games that I had to wait some minuts to get the key, but otherwise It was great.

Date of experience: April 6, 2020

Overview

Gamivo has a rating of 1.8 stars from 417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gamivo most frequently mention customer service, smart subscription and credit card. Gamivo ranks 799th among Gaming sites.

service
128
value
121
shipping
98
returns
113
quality
113
This company does not typically respond to reviews