GameTime

My fiance bought us two tickets to Nate Bargatze for my birthday.
The app said the tickets would be tranferred 24 hours before the event.
The day of the event we still didn't have the tickets and both of us spent hours talking to different customer service reps and none of them were helpful. They just kept saying all they could do was keep calling the seller to try and get them to sell the tickets.
My fiance and I went to the venue an hour before the event started to talk to the box office to see if there was anything they could do since we had our seat numbers and everything, just not tickets. The box office couldn't help if we didn't have tickets.
So we contact Gametime again and still no help.
My fiance and I figure we are not going to get the tickets in time since the show was now starting in 10 minutes so we decided to make other plans for our night.
Hours later when my fiance checked his email he saw that seller sent the tickets after the show had started. Which was infuriating.
The next day I spent another hour or so talking to customer service reps to simply get a refund.
In all my fiance spent 4-5 hours talking to customer service reps with no result. They told us they could not give us a refund but they could offer us a 50% in app credit.

Paid $564 for tickets I never received. Can't contact anyone by phone about a refund. Can only go back and forth via email and no refund!

This company employs folks who do not like their jobs and in return the service provided is awful. Badly run company

We chose tickets and at check out they switched them and would not give me a refund to correct my order!

Customer service was a big zero

They showed me a ticket price of $46. They hide $28 fee until purchase and then it's a trap. Illegal

MY HUSBAND WENT TO THIS APP TO SEE HOW MUCH OF A DIFFERENCE THE PRICE WOULD B FROM TICKET MASTERS AND IT WAS A BIG DID SO MY HUSBAND PURCHASED THE TICKETS FROM TICKET MASTERS FOR MY SON 21ST BDAY FOE A LAKERS AND HAWKS GAME AND THE NEXT MORNING HE CHECKED HIS ACCOUNT AND THEY GAME TIME HAD TOOK 500$ OUT IF HIS ACCOUNT AND THAT WAS N JANUARY THE 7TH AND TODAY IS MARCH 7TH AND THEY STILL WONT GIVE HIM HIS MONEY BACK AND WE BROUGHT FROM TICKET MASTERS BANK HAS TRIED TO GET IN TOUCH AND STILL NOTHING WHO DO WE NEED TO CALL AT THIS POINT IM ABOUT TO CALL THE NEWS CAUSE 500$ IS ALOT OF MONEY TO JUST DISAPPEAR OUT OF YOUR ACCOUNT DONT EVEM DOWNLOAD THE APP THEY ARE A RIP OFF I DIDNT WONT TO GIVE 1 STAR BECAUSE THEY DONT DESERVE ANY STARS

I've spent a small fortune with Game Time, so large sample size. Within the past couple of months, I've had 2 experiences that were very ugly. In both cases, I had purchased premium seat baseball tickets weeks or months in advance. As the days ticked by and the tickets failed to show up in my MLB Ballpark App, I became concerned, so I used their online support chat to ask for help. In both cases, the initial chatbot assured me that I had a "guarantee" that my tickets would be delivered before the event. I pressed further and after in one case days, in another hours, was told that unfortunately, the seller had failed to live up to their obligations and I would not receive the tickets I had paid for. Would I be interested in (inferior) tickets as an alternative? They began offering me some trivial $$ discounts for the crappy tickets they offered as substitutes but after more back and forth that I can remember, I declined and ended up receiving a refund (which came very promptly, just FYI). The warning to all Game Time customers is you may think you have your tickets secured, but you don't. They will tell you not to worry all the way up to the day of your event and then they'll apologize and offer you whatever leftover tickets no one wants as replacements, or refund your money. I've never had such experiences with the other online ticket sellers, so I'm done with Game Time. Fool me once, as they say. You just can't trust them. They will make promises they can't keep until it's obvious you're not getting your seats. Don't be me. I had spent a lot of money on hotels and bought tickets for friends and family only to find out at the very end they were not actually available. Of course, they had taken my money with all of their giant fees long ago. Don't be me, it absolutely sucked. Felt very much like bait and switch. Go elsewhere for your online tickets.

It asks to download the app but after doing so the tickets are no were not to be found. Pretty frustrated as these tickets were a Christmas gift.

I purchased 2 event tickets through GameTime on 10/4/19, they took $164 from my debit card on that date. On the day of the event, 10/13/19, they say the tickets are transferred to FlashSeats. FlashSeats say the tickets are transferred to AXS Tickets. So I had access to all 3 apps waiting for the tickets to come through to be scanned at event entrance. The tickets never came through, I took off work, drove 2 hours, and stood outside the event for 2 hours to be told I could not get in because the tickets never showed. Even if I did receieve them, there should be some sort of history that I used them or recieved them but I have nothing at all! I've reached out to all 3 busineses customer service, they all just keep pointing the finger at each other but GameTime is the app that took money, its in my bank statement. I paid for services/product that I never received. I've tried emailing GameTime, chatting, and calling. They hung up on me or ended the convo without resolution twice. They offered me a $25 credit for their site, which I will never use of course, as I will never use their services again but I do want my full $164 refunded. Their site says they have 100% customer satisfaction guarantee, but that is obviously nothing close to the truth. I should have read other reviews because hundreds if not thousands of other people have gotten scammed by them as well. I rate this -0

Bought tickets for upcoming nfl game in FLA / upper bowl is same as lowest section now, so unhappy -

They tell you that you should buy them and have them delivered to you immediately so you. It's a load of BS...They charged my credit card quickly and I was expecting the tickets directly to my email address. I had completely setup my profile including my credit card info and they were bombarding me with promo emails so I know they had everything the needed to send me my tickets. My friend & I were waiting outside the venue and I finally received an email stating that it was a TRANSFER email and NOT TICKETS! I had to click on another link to go to a TRANSFER screen where it forced me to enter either the email addresses or phone numbers of my guests! The system then proceeded to enter bogue phone numbers as I was entering them with no way to correct. I tried the CHAT LINE for questions and they wanted me to take screen shots of my tickets which I hadn't received! Later I received an email from the venue making me setup an account with them so I could get my tickets and of course their web page was NONRESPONSIVE. I don't know why I had to TRANSFR MY TICKETS and why they wouldn't just send them to my email/phone so we could enter the venue. We had to purchase additional tickets and once inside one of my guests received a notice for 2 tickets for some reason and then was told he had to get a TICKETMASTER account in order to get delivery of the tickets! Now you want my CREDIT CARD charge as proof of purchase...are you kidding me? What sort of BS is this?

I lost my wallet. Somebody bought a ticket in Arizona. But I live CA
They dont care I am out 244.

On February 4th, I purchased tickets to a basketball game through Gametime. I purchased tickets to a Friday night game, and then proceed to purchase tickets to the next home game on the following Sunday. When I purchased the Sunday tickets, I never got a confirmation. They also asked for personal info that they didn't ask when I purchased the Friday night tickets. After a long time of not getting any emails or confirmations of purchase, I downloaded the app. I entered in my email many times and never got an email to be able to set up an account. Feeling like I had been scammed, I immediately tried to find a customer service number for Gametime. When I was finally able to find a phone number (I have never had to search so much for a customer service number), it wouldn't ring. When I called the next day, I was hung up on and got no where. I simply want the money back for the tickets. We still haven't received them, and apparently don't get them until 1 day before the first game? Unacceptable. When I finally got through to customer service they would not do anything for us, stating you only have 24 hours for a refund which wasn't stated anywhere. I would have been with in the 24 hours if they hadn't hung up on me. Or if their customer service phone number was way more accessible. After this experience, I looked up the company and they have about 30% 1 star reviews. Terrible customer service and a sketchy buying experience. My end goal here is to get my money back. I have disputed the charges with my bank in the hopes they will waive the charges. This company can not keep doing this to people. Having me be out $1760 is absolutely outrageous. I do not want the tickets nor do I even have them until March 23rd. Since they won't refund me I don't even have to opportunity to try and sell them.

This site is a complete scam. I clicked on a ticket price of $55 for concert tickets and entered my information, the email that I got says congratulations and shows they charged me a total of $80 a ticket. There was no confirmation before checkout to confirm a price just a confirm of the number of tickets. They offer a price guarantee, and I have complted all their steps, emailed, called, and chatted via thier website to no resolve. I WANT A FULL REFUND

Gametime Price Guarantee We work around the clock to get you the best prices anywhere. If you do find a lower price elsewhere we'll add 110% of the difference between the price you found and our price in Gametime credit to your account. We're good like that. :) We just need a screenshot of both sources with a timestamp within two hours of your purchase (aka 12:30 pm and 2:30 pm). Also, the prices need to meet these conditions: The lower price you found must be for the same event, the same date(s), and the same section, row, and quantity that you purchased on Gametime. The lower price must be available to the general public. AARP rates, AAA rates, military rates, corporate rates, etc, do not apply. Prices offered through loyalty programs, through contests, or as a part of a travel package are not valid. Prices from apps or websites where you don't know the event until after booking, prices from websites/apps where you name your own price, and prices you must call in for are not valid. The lower price must still be available when your claim is submitted to *******@gametime.co The lower price you found must be the final checkout price, and be more than just a difference in taxes and fees. We do not guarantee against price changes on Gametime itself.

MY TICKETS ARE CHEAPER EVERYWHERE I WANT A REFUND ASAP