GameTime

It is just so ridiculous that fees are 50% or the actual purchase. If this was a legit business fee would be based on a fixed amount or a fixed percentage. But this seems to increase by the minute. A $32 fee for a ticket that is $71 is absolutely an illegitimate business transaction, not to mention that fees are not visible at first. If you don't know your math, you might think you are only paying for the tickets. But when the small next to the total price is checked, it shows ticket price and fees, also require math to figure out the total amount charged as fees.

I purchased tickets on their deal $$. Guaranteed floor seats section a or b. I got section G last row!
It even stated on my order and their app I would get section a or b.
I spoke with a supervisor and they offered me $100. Ridiculous.
I was a customer- but never again.
I advise people to go purchase tickets from other sites and they do not backup their promises.

Absolute ripoff company we bought tickets to Florida game at Raymond James never received the tickets. After numerous emails nothing was done. They stole 130.00 from us! I would highly advise nobody buy anything from this crooked company…

They never showed me the fees nor had me submit my purchase but some how I purchased tickets. They even admit to not having all my information as I got to phone number and didn't put it in. They won't refund, only give me credit and I called them with in a minute of getting an email saying I purchased tickets.

Sold me tickets for the New Year's day KU big12 opener but the team got switched due to covid and my tickets are no longer good, they refuse to refund my money in full because the game may be rescheduled for god knows when. The people I bought them for will be home by then we'll over 300 miles away and for all we know the game could be rescheduled at the opponents place in TX. They claim they are honest but look at most reviews of this company everyone has the same complaints.

Go to Ticketmaster or directly through the venue anywhere but here!

Don't waste your time with this app. We bought very expensive tickets not including all the fees they added to go to Taylor Swift. We got up to the gates and they said the tickets were already scanned. We did not have seats inside the concert! Customer service is not willing to help or make the matter right. Beyond disappointed and don't want this to happen to anyone else! They are a scam!

Never again! I attempted for the first time ever to buy tickets online for my husband and daughter to a Lions game using this site. I asked first after purchase if it was possible to get paper tickets, whoops. Then I shared with my email, big mistake because I did this way this tickets went off into lala land and now I can't access them again. All I get is a message say shared with my email. After several hours with customer service via chat and phones calls they can't send me another link and I am out of luck, all they can do is offer me a one time exception and offer me a credit to use their site again to purchase tickets again that will now be more expensive. No thanks. Apparently a refund is absolutely out of question for this company. I filed a dispute because I do not have the product that I purchased, filed with with BBB, and putting a review wherever I can find to put one for the first time in my in my life because I have never been so disappointed in a company.

Don't ever use Gametime to buy event tickets. Save yourself the aggravation. Tickets were never delivered. I contacted customer service more than 10x and they kept reassuring me they were guaranteed. Found out we didn't have tickets an hour before the event. They offered "comparable" tickets in the nose bleed section after I purchased excellent seats. They did refund but I'll never use them again. Terrible experience! Total bait and switch.

They say no hidden fees. They display on the website tickets for 62 each. We were charged $27 each ticket in taxes and fees. There are hidden fees. Beware!

They won't stand behind their claim as they display the hidden fees on the last step before checking out.

Don't buy from them.

Are there no good people left in the world?! These people advertised a FAKE game! Thankfully I did not buy tickets when I noticed what should have been like $10/ticket for my family of 4 to a minor league local baseball game they were not only charging $17/ticket, but then tacking on an additional $14/ticket for "fees". I wasn't about to pay $116 for tickets that have always been about $40 for 4 tickets. So, I went to the sites for the minor league teams to buy tickets there just to find out they were both playing AWAY games that night! Screenshots below...I reported them to the BBB, so I can hopefully save others from being victims of this so-called company. Hopefully they end up being cell mates with Elizabeth Holmes.

Ordered tickets to a concert. Thought that I had everything good to go until I got to the venue and they said they needed it through axs. They I was told the tickets that I claimed to have - the seats were already taken! When I contacted them they investigated and said that I "should" have had the tickets. Well, apparently I did not have the tickets! How can two people have the same seats? No refund or part refund. Not happy at all! Do Not go through this company for tickets of any kind!

Two times in a row. Shame on me. Screwed me over with great seats. Last minute they called me and said they weren't available, offered worse seats, wouldn't offer me something compatible, even though available. Of course cause now the price is higher. 2 times in a row, offered 130% credit. But I booked another seat with the credit, and you guessed it, a day before they text me "sorry there's an issue" - 60 minutes to get a refund solution on the phone. BEWARE

This site is a complete scam. I clicked on a ticket price of $34 for baseball tickets and entered my information, the email that I got says congratulations and shows they charged me a total of $50 a ticket. There was no confirmation before checkout to confirm a price just a confirm of the number of tickets, where they are and a map of the venue with the arrow saying $34 and pointing to the section.

GameTime app deducted money from my account the day I purchased tickets for an NBA game. They didn't release the tickets til 3 days before the game and I followed all instructions to transfer them to Ticketmaster. Imagine the absolute shock and complete disappointment on the day of the game when our tickets would not scan and said INVALID! We were denied entry to a game that we paid for! Game time did not honor their policy and their only resolution was that we purchase tickets directly from the venue until they take 1-2 weeks for investigation and then we would be reimbursed! Who has money to buy tickets TWICE?! We wasted our time, gas and work hours! My family was scammed and robbed of this experience and GameTime did nothing to make it right!

Do not use this company to purchase tickets. I was attempting to purchase tickets and kept receiving messages stating that my order did not go through. After numerous failed attempts I went onto Ticketmaster and successfully purchased tickets for the event. After 30minutes I got a confirmation email from Gametime saying I received tickets. I tried to return these tickets to Gametime stating that I had already purchased the same ones on Ticketmaster and they refused to refund or help out. Do not use them.

They hold your purchase, it's 24hrs before event and still have not recieved, tickets are now twice as much and there reply is they can refund my purchase. Like that resolves the fact that I can no longer re purchase what I did with them. Horrible system, do not waste time or money, this was on a 700 NFL ticket purchae, Horrible.company and customer service

We went to a game which was one third the price. This company is about getting you good seats and frankly it's fake. Do not bother. We bought before the game schedule like after the season closed... because we thought wow how great would it be to see both la teams. Im a rams fan and my husband a chargers... still no help... we spent alot on this and I'm super disappointed... still haven't recieved our tickets

If I could I would leave a 0 star I called not even 30 minutes after purchasing the tickets because I found them cheaper at another website. I called to cancel them or get the difference back and the agent that helped be didn't even wanted to listen. So I called back the next day and they said I only had 2 hours to claim the price difference and that they need screen shots so I send them what I had and said they could do anything only give me 20.00 credit and the difference was 1477.00. I can't believe they have horrible customer service. I have all the screen shots of the time I called and conversation and they wouldn't validate that. As you could see the time I bought them the time I called and it was multiple times and that they are cheaper even on their website. And I have way more proof they were not willing to work with me.

I received an automatic email immediately after purchasing my tickets (two weeks before my event might I add) that stated my tickets were ready and that I should have received an email to claim my tickets. After waiting a week no such email was sent. I spoke to several representatives throughout the week before my event, who all had different things to say. Some said I would be able to receive a full refund, others said they were just the middle man and that they couldn't do anything for me. These representatives waited until 4 hours before my event to send my case to the "internal team". I spent at least 6 hours on the phone with these "representatives" throughout the week before my event to get no where. My tickets were finally delivered less than hour before my event started, conveniently after I had already purchased different tickets on seat geek due to fear that my tickets were never coming. Not worth the stress, waste of money, or struggle whatsoever.