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Gaia OnlineReviews 114

1.5

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Gaia Online Reviews Summary

Gaia Online has a rating of 1.5 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gaia Online most frequently mention gold generators, real money and cash shop. Gaia Online ranks 488th among Social Network sites.

service
21
value
20
shipping
11
returns
12
quality
21

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Illinois
1 review
0 helpful votes
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Feedback
April 21, 2024

If you criticize the admins of the site, they'll publicly humiliate you in front of everybody on the forums. In fact, they will do this on a weekly basis to beat you into submission for ever contemplating on doing such a thing in the first place.

Date of experience: April 21, 2024
Canada
1 review
1 helpful vote
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First off I can go to any site and get free advice of real spiritual guidance and healing from our creator there's not sapose to be a price in spiritual healing I guess if your using it towards gettin the aliens here after...anyway I've been going on sites of spiritual healing and all the ones tland they are real spiritual healing and this is so call the biggest show and event site that help to discover aliens and your charging money for spiritual healing? I'll pass our creator put it all over mother Gaia for us to heal with nuthin on our backs at all just with our body and spirit anyway good luck I know the show means well I just don't pay for spiritual healing there's thousands of spiritual healing online e free everyday qe all are in this together sounds familiar like wheb the goverment said wheb the pandemic fake 0ne started covid anywy have a good day hope one day this will be free of spiritual healing

Date of experience: January 2, 2023
Malaysia
1 review
0 helpful votes
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When they caught me repeating the same mistake, which was overdued by 5 months prior to the ban. They gave no warning or whatsoever before giving the ban hammer, resulting in wasting tons of hours wasted grinding the items inside of the site.
Before the ban I was also talking bout my past banned acc, so the only clue I had was this.

Date of experience: December 1, 2022
Oregon
1 review
0 helpful votes
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They are revamping the suight thanks to flash. I have made so many friends and everyone is so nice and helpfull. U want kind and understand this is the place. Heck if u dont have time to game as much as u like and socilize gaia is amazing. Theres a good few ways to make platnum easy and free. I helps a friend earn 120 p in a single night earning free and lagitimately. Come play its great. Gaia is amazing as a person whos poor and has disabilitys its rare i spend any extra money. So when i do i choose carefully just one purchase has made me so happy. Im an avid gamer of mmorpgs and latly with caregivingn for my wife i dont have time to finish levles and what not so gaia is great to be gettin on for short periouds of time.

Date of experience: October 11, 2022
Louisiana
1 review
1 helpful vote
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I am only here writing this review tonight because two of my accounts were banned OVER FOUR YEARS AGO, and just tonight I received some groundbreaking info about it, but not really. I was initially banned for using my over 9,000 IQ hackerman skills, but since I'd made it clear it was a joint throw-away account, I've been reminded that this breaks ToS. That's all well and good, except would this then not null my ban for hacking and open an entirely new investigation into account sharing, in which case, the other party did not receive a ban for their part in it as they were anticipating? I appreciate the lack of additional information included in the support, and the years it took your team to come up with a well-thought out response as to why they gave an unreported, unsolicited ban. Though I once saw great potential in your growing art forums, I now look forward to the imminent collapse of your site as your greatest demographic is 40+ year old men still living in their mothers' basements messaging teenagers. Have a splendiferous evening, and arigato for nothing, Gaia Online.

Date of experience: September 9, 2022
Canada
4 reviews
15 helpful votes
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Signed up for the trial and once signed up I could not cancel, cancelled twice and they still keep on auto-billing me. I am fed up with companies who offer a free trial in order to get your CC info and then proceed to perpetually bill you even tho you have cancelled and NOT used their services at all, effectively they are stealing. Nothing but thieves.

Date of experience: July 5, 2022
Arizona
1 review
4 helpful votes
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Theives
March 17, 2022

Once you give them your bank information they will continue to deduct for years. There is no way to reach them! This is a predatory scam service. Do not sign up and give your banking information!

Date of experience: March 17, 2022
New York
1 review
5 helpful votes
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Stealing money
March 4, 2022

Today is it they took 8$ from me after not paying back the 6$ they took 5 months ago this website is a thief STAY AWAY

Date of experience: March 4, 2022
Louisiana
1 review
9 helpful votes
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This site has devolved into a cesspool of predators, and it needs to be exposed. I have had run-ins with cult-like groups who meet on other sites where they can discreetly post pictures of people they got from GaiaOnline, then hack, blackmail, and harass them. I've had their victims find me and reach out to help them, and they told me things that correlated with my encounter with the group. I have never had a stalker till I joined the site. I must stress, please do NOT give out your real name no matter how friendly you've gotten.
A relationship was destroyed, my safety was threatened, and I felt trapped because I was found offsite, having to threaten to call the police. Everyone I've met on there is horny, aggressive, or looking to stir up trouble with strangers. There is nothing rewarding to the site for me now. Please exercise discernment with everyone you meet and don't give out your personal information.

Date of experience: February 12, 2022
Pennsylvania
1 review
3 helpful votes
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They take your $ under false pretenses and refuse to refund, or even respond to Better Business Bureau.

Beware

Date of experience: July 21, 2021
Canada
1 review
5 helpful votes
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Targeted
May 29, 2021

Began in 04-05, spent so much money. Husbands account gets hacked. He reported it and was never responded to. Someone was going around doing/asking for explicit things for art with his account apparently. Not once was any proof given on behalf of Gaia to my husband. Next thing all three of MY accounts are banned and I am being accused of the same thing because our IP address was the same. I don't know if that is even legal. I couldn't find any emails/warnings of the ban. I just one day couldn't log in. I had to make another account to try and figure this out WHICH by the way, has also been banned and I am accused of "Ban evasion"! I HAVE to create another account in order to deal with the previous accounts lol. All convo's are conveniently on the freshly banned account. The mod knew I had made the account to try and figure things out. I was purposefully targeted. It makes me wonder if they just go after all of the old accounts and find lame-$#*! reasons to ban them. You can't get a hold of ANYONE for support. The site they have is trash. Links don't work and you don't actually get directed to anyone. Just a ticket to file. Well, I have filed 2. Nothing has been done. I've been fighting this since 2018. I made a complaint with the BBB not that I expect that will do anything either.

Date of experience: May 29, 2021
Massachusetts
1 review
2 helpful votes
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The website itself is sub-par(garbage really) quality and for the amount it costs, the "content" is definitely not worth it! Don't waste your money and end up like me, locked into a second year(so $200 total) with no refund for a site I've used less than 5 times.

Date of experience: May 18, 2021
Virginia
1 review
4 helpful votes
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I signed onto Gaia in 2017 for one year and enjoyed the classes. At the end of the year I tried to cancel my subscription and it was very difficult. Three tries and I finally extracted myself. Fast forward to 2021 and I just discovered that Gaia has kept me on auto renewal all this time! I tried to cancel again, and was told that I have to provide a transcript of the 2017 cancellation (it was a phone call), and though a customer support chat assured me that my subscription has been permanently cancelled (once again), the "finance team" will have to contact me by email to discuss returning $. I am appalled. Beware-there is no phone contact available, and one portal actually tried to get me to sign on to customer support with my credit card! Not very zen at all... I will be following through with every kind of complaint, including a legal complaint, as I'm able, if only for the benefit of other scammed customers.

Date of experience: January 13, 2021
California
1 review
10 helpful votes
Follow Cpt D.
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Gaia was my home, community, place of creative writing, artistic expression, silly banter, and in-depth discussion.
It was my safe place in a violent storm of home life. I made the first real friends from all around the world, we would talk for days and nights. Spent hundreds if not thousands of dollars to support the site. From the humble beginning of letters in the mail to the current pledges and plea drives. And I did this at my detriment as poverty has been living only in later adulthood have I moved into the lowest of the middle class.

I hold centrist views, the left and right extremists which the site has become is too much and because I refused to be word policed in pursuit of discussion. People are becoming afraid to speak anywhere on the site unless they are lgbtq+ or any other popular sjw activist buzz word today.

They abuse the TOS's poor language, in such that it can easily be abused by for example. You don't like what a user said, it doesn't have to be directed at you or anyone, could be hypothetical thoughts or devils advocate or just a different opinion. BAM they mass report you for trolling or intentionally flaming.

That's right, your genuine opinion not even directed at anyone and in no way violent. A neutral opinion can be considered trolling and flaming.

But it's ok for 30+ threads from ED, GD, CB, SF, GCD, NF. All saying "$#*! whitey" "$#*! Cissy or cishet" "support the riots" "pronouns or gtfo" etc. Will be there everyday, supported.

So don't bother thinking you have roots there.
Don't spend any real money because you do not own any right to the exchange and can lose it to a hack or scam or ban anytime.
Moving items to another new account is considered ban evading and will lose you that account as well.
I had 3 completely separate accounts, 2 never said a word on them. Banned and deleted over the course of a day. They are investigating and tracing IPs. I even used a vpn.
Yet known pedophiles are protected and users face bans for investigating suspected users.

It's become a very dirty scammy $#*!ty place. No one gives a $#*! about you, especially the site and staff.

Date of experience: June 28, 2020
Michigan
8 reviews
108 helpful votes
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Site has gone 'full woke'
May 21, 2020
Updated review

Well. Gaia has hit a new low. I didn't believe was possible... Even for them.

I saw with my own eyes an GaiaOnline Administrator on Site Feedback, of all places. The section of the site where your suppose to be allowed to give criticism of ideas users submit. And they decided to reprimand users for speaking out against wanting proper pronouns to be placed on the forums.

My only advice to anyone that is left who is still using this site and you have conservative views, or you just don't lean left when it comes to things like political correctness? Get out! Just leave now! Because there is nothing left for you here besides head aches, heartbreak, and disappointments.

Date of experience: May 21, 2020

Where do I even begin with this? Moderators and Gaia Online staff have no problem turning a blind eye to those spending money, massively popular, or their using them. (It's been this way for too long.) But for everyone else, they have no issue treating you like garbage the moment you even make one wrong move. Gaiaonline moderators (some of them) are so badly ill informed on what the site's Tos and what Gaia's policies are. That even if you try to explain to them and submit proof, you get talked down to. The current site owner has been known for ignoring criticism and complaints if it doesn't a line with what his goal/beliefs are.

And the user run market place, (for those who don't use the site. It's where you go to buy and sell items from your inventory.) Is littlerly a hell hole right now. No one really logs in anymore which has made most items hard to come by. The inflation is really bad to the point where, unless your willing to spend big money on virtual currency, then your out of luck. All ways of earning in-game gold outside of events have been nerfed heavely to the point where unless you have friends to help you or if you haven't been black listed by certain people. Then your screwed. Flash games for a while now have been broken. It's boring on the site inbetween events. And I guess at this point? I'm just sticking around to the end watching to see their downfall.

Date of experience: March 26, 2020
Hawaii
1 review
1 helpful vote
Follow K L.
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I've been a member since 2006 and in the last month I've spent over $300 because I saw that the site was picking itself back up from the crash it had a few years ago and I wanted to support them. And then they suspended my trading pass / marketplace store because of "Suspicious payment activity". Fair, it's to prevent fraudulent payments and a possible hacker. But it's been over three days, the charge on my card has already gone through and I've already paid for it. My pass is still suspended. I've emailed customer support and have not gotten a single reply. That's so rude, especially to a supporter. They try to shove premium items down your throat so that you'll keep shoveling more money, and then they block you and refuse to reply to you. I'm not supporting them anymore.

Date of experience: April 30, 2020
Washington
1 review
2 helpful votes
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The Staff Abused Me
February 8, 2020

I was abused by both the staff and a role-play group on this site. The staff tried to tell me they, and this group role-play, weren't abusing me. Uhm. That's not what my psychologist said when I told her what was said about me and I think she would know more than the staff that was trying to mistreat me. No, this is not one of those "you deserved what they said, you just had a hard time admitting it" situations. I was tired of people telling me I wasn't bright enough to do anything. And to accuse me of not writing more than 6 sentences is an insult to my IQ. So I failed in school completely, according to them? So I didn't get an A on the some page essays I wrote in High-School or college English? Yes, I have writing credentials. That's BS. First, I didn't get any warnings. But they didn't handle a situation I brought to them like they should have and my psychologist has a thing or two to say about it. Mind you, I was very honest with my counselor at what was said and she replied with, 'so you were abused.' Telling me I can't write more than 6 sentences is an insult, it's condescension, and condescension is a form of emotional abuse and all of this can be proven. Then it's humiliation bringing that up in front of everyone. Not to mention, if you honestly think I don't understand what the reason was before you explained it, you really don't think I'm bright and that's disrespectful. If you're telling me things my abusers told me in the past, it's indeed abuse. I'm just choosing not to go into too many details on this review. But I'm willing to share on an individual level with people who want to know. People shouldn't have gained up on me like they did without knowing what really happened. I was tired of being told I wasn't bright enough to do stuff and I can prove that.

Date of experience: February 8, 2020
Alabama
1 review
11 helpful votes
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A total rip off! Was very dissatisfied when after the free month trial, was not charged a monthly fee, but for a yrs worth. Did not want a yrs subscription and there is NO customer support when I signed into my acct to try to resolve this issue. Theres community support and automated responses. I have emailed several times and only received automated responses. They are hoping that you wont persue the headache towards resolution.

Date of experience: January 28, 2020
Illinois
1 review
1 helpful vote
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Spiritually uplifting
January 28, 2020

I've only watched three series, Gregg Braden's Missing Links, Joe Dispenza's series Rewired and Dr Sue Morter's The Healing Matrix and I found all the content here quite informative and uplifting. I only watch tv before bed and feeling inspired through these programs helps me to sleep better than when I am watching Netflix.

Date of experience: January 27, 2020
Colorado
1 review
7 helpful votes
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Only got to watch one video and decided to cancel after my trial. I canceled my subscription but they still charged me, I assumed I did it wrong so I canceled again and took the payment as it was my fault. Eventually I figured out it STILL didn't work so I contacted their support, which is BS, took them forever to reply and they replied with how to cancel I informed them I did that twice. Then I recieved no reply after that. So I tried to cancel again! Still it was. Charging me! Attempted to reach out AGAIN and nothing, I eventually had to report them for FRAUD to my bank and get a new debit card! RIDICULOUS! So I give them a one star for being so MONEY HUNGRY and ignoring my many attempts to make it right!

+2
Date of experience: November 13, 2019