Gaia Online

Last month the devs were literally asking their members for money because they feared that they'd have to shut down the site. At the 93% donation goal mark, they reduced it to 75%. After members realized and pointed it out, it was brought back to 93%.

Don't waste your time or money on this garbage website. The people who run it are absolute idiots, it will take them a year AT LEAST to respond to ANY kind of ticket. I was banned for stating that they had inappropriate/lewd items of Japanese high school students and in their terms of services, it clearly states that lewd/explicit avatars are NOT okay. I've submitted a ticket about 7 months ago and they have still not responded.

The higher-up's don't care for the people using the site or the site's economy, as seen with the gold generators they just oh so love to release constantly.

They make the site admins the bearers of bad news and a lot of hate gets mistakenly targeted towards them. A coward move, Schofield.

I don't predict the site will live for another two years.

Once you give them your bank information they will continue to deduct for years. There is no way to reach them! This is a predatory scam service. Do not sign up and give your banking information!

A total rip off! Was very dissatisfied when after the free month trial, was not charged a monthly fee, but for a yrs worth. Did not want a yrs subscription and there is NO customer support when I signed into my acct to try to resolve this issue. Theres community support and automated responses. I have emailed several times and only received automated responses. They are hoping that you wont persue the headache towards resolution.

Would give it negative stars if possible. I tried going back to visit old friends. I'm not sure why. For some reason, my account was deactivated... due to time away, or hacking attempts or some such. (because I changed my password, due to not remembering the old one?) I'm not sure. I think got stuck into this quantum loop of "Please report a ticket" leading to a "Please log in" pages... it kept going back and forth between them. There is no resolution. I suspect truly diabolical minds indeed.

A second account was deactivated due to being away... and asks that I complete a captcha that doesn't pop up.

Honestly... crap crap crap. Not sure why I was wandering back anyway.

Right now they're not doing anything for new user's bad idea to join it.
Been on there for several years thinking of just going to whirled at least there it's not to bad.
If anything they should stop with selling gold generators change their curency on that site and start fresh in some form where gold isn't to expensive... something needs to be done they aren't even bothering making games to let anyone get more gold they are allowing people to make prices so high when they could put something in to keep it at minumal like millions reasonable prices... seriously put a limiter on market place items to be in the millions not billions...

Gaia Online is not a good site, nor a good business. Their bottom line in earning money is more important than their users, and while they do little things to try to improve that, not much changes.

New users: expect to have to pay for nice items, the questing system for earning gold in the marketplace is pointless because of gold generators, and the log-in page is incredibly misleading because zOMG! Is dead and the bare minimum is set for pretty much all the free features.

Began in 04-05, spent so much money. Husbands account gets hacked. He reported it and was never responded to. Someone was going around doing/asking for explicit things for art with his account apparently. Not once was any proof given on behalf of Gaia to my husband. Next thing all three of MY accounts are banned and I am being accused of the same thing because our IP address was the same. I don't know if that is even legal. I couldn't find any emails/warnings of the ban. I just one day couldn't log in. I had to make another account to try and figure this out WHICH by the way, has also been banned and I am accused of "Ban evasion"! I HAVE to create another account in order to deal with the previous accounts lol. All convo's are conveniently on the freshly banned account. The mod knew I had made the account to try and figure things out. I was purposefully targeted. It makes me wonder if they just go after all of the old accounts and find lame-$#*! reasons to ban them. You can't get a hold of ANYONE for support. The site they have is trash. Links don't work and you don't actually get directed to anyone. Just a ticket to file. Well, I have filed 2. Nothing has been done. I've been fighting this since 2018. I made a complaint with the BBB not that I expect that will do anything either.

This is a disgrace. The MP here is so royally destroyed that unless you buy something that gives MORE gold into the economy, you can't afford anything. Not only that, but they simply refuse to give out gold sinks to take some of it out, which users have been requesting and throwing out brilliant ideas for now for months. And they have all gone IGNORED.

Item Example: Gogh Reed at it's cheapest part was 800k in 2013. In 2014, it is now 20 MILLION gold.

When I was hacked and I lost everything, I came back to an empty account and only a mil left on it, in which I was going to buy a few things back. It's now so far in the red I'll never see it all. Forget this site and supporting it's madhouse business handlings and supporting the way they handle and treat their artists, who they fire damn near twice a year. It was a nice site for fun and friends for years, and I used to love walking around towns and talking to old friends.

Now it's just another corporate pocket-grubber.

Aside from the obviously bad economy and constant announcements, the moderators are really what've done in the site.

They are extremely biased, and often ban without warning and refuse to give reasoning. I've given up entirely on that site. It's not just the disgusting userbase at this point. I was perma banned for literally no reason. I messaged them about it multiple times via email, and recieved no reply. I still get update announcements, despite disabling them. I've never broken any rules, or recieved any warnings. I was in the middle of several amazing rps, which I was forced to dump (thanks, crappy mods.) And had finally made my dream avatar. I would not reccomend this site, unless you enjoy being modded by some of the worst people on earth.

They have lost complete track of running a website. People only use it now for the forums- and barely that because their community is trash. I have seen them actively ban people over grudges mods personally held while content that is illegal is allowed and outright ignored!

The staff is non-professional, the entire website itself is just a money grubbing scheme and they haven't released anything actually worth paying for that I have seen yet. DO NOT BUY INTO THE CASH PROGRAM! It has been voiced by users that Gaia staff will put a higher ban priority on those who buy cash because they figure that those people will be invested enough to return and continue filling their pockets.

Absolutely terrible website. Use to have a great time there, but lately their virtual marketplace has been inflating like crazy, so now the only way to get the latest and greatest items to to pay up your own money in their "cash shop". Ticket system is terrible, I've tried e-mailing through *******@gaia.com with absolutely no response at all. Current administration team and CEO do not appear to be running the website with the interest of keeping it going long term. STAY AS FAR AWAY AS POSSIBLE!

So i start Gaia in 03 back when Gaiaonline was named Go-gaia, it was 17+. Some time passed for 03 to 06 i think that when the age drooped to 13+. Then Zomg came out i played it for like two years in 07 i stopped playing Gaia. In 2011 i came back to see that a hole lot have changed. Back in 03 to 07 the Mark place was better and when you head 1bill that was a lot of Gaia gold. Now the Mp sucks and if you got 1 bill your poor. Back in 03 They talk about how Gaia would never be about the money. Well that is Bull. If you go on your see that it is all about the money there is this thing called Gaia cash if you cant get it there is no point in getting on... The way they are going with the site it looks like to me that they are trying to make a lot of moeny and one day your try to log in and you cant the webpage says that Gaia is off line... So im am riding this train down hill with out the brakes..

It's an alright site, a lot of the forums dip a little too deeply towards inappropriate for a PG-13 rating--but it's mostly because the site moderators haven't gotten around to removing that thread or post yet.
Their rules are very firm and they do everything in their power to protect against cyber bullying and harassment. If you are unsure about this site as a parent--check it out FIRST before you let your kids play, and make sure you turn their filters on (they have a curse-word filter in settings that you can turn on or off, turn it on and keep it on!)
Also warn your kids about cyber predators and other general internet safety tips.

It's a good site especially for older teens and adults with LOTS of income--spending money in their cash shop is the only way to get the "good" and exclusive items--sadly everything nice is too expensive to buy with their virtual currency.

As a now ex user of nearly 8 years, I can say it's a good site, but, I had to leave it because I was tired to my wallet being drained every month--there are things I'd rather spend my money on now.

I've been a user to Gaia since what? 2007? 2006? Something like that. Early this year someone supposedly hacked into my account, so they say. My account is there... they still send me emails... it's been 5 months since i told them about the problem and supposedly no one could take a look into it. I've spent money on their supposed products and now i am treated like trash.
They had the balls to tell me they are not responsible nor can they be accounted for... quote "recovery is never guaranteed and is provided as an amenity or convenience. Gaia is not obligated to reverse any transactions or return items or gold after a hacking situation, and there are cases where it becomes impossible to do so, hence the process not being guaranteed. Again, a moderator will contact you on your filing account once your report has been reached, and unfortunately there is nothing further that the help center can do for you."
Basically: screw u we don't care. They say someone in china hacked my account... they know this... but do nothing!
I confess i am pissed to the point of taking legal measures just to show them not to screw around with the people that put money on their pockets.
I am being totally biased here for obvious reasons. After all this is no way to treat a costumers and further more that can be seen as a veiled threat to ignore my request of recovery.
In sum, word of advice: there are better sites of this kind that i am sure will treat u better and with far more consideration. Take my misfortune as an example, I learned my lesson to not spend money on these kind of things.