I've been a member since 2006 and in the last month I've spent over $300 because I saw that the site was picking itself back up from the crash it had a few years ago and I wanted to support them. And then they suspended my trading pass / marketplace store because of "Suspicious payment activity". Fair, it's to prevent fraudulent payments and a possible hacker. But it's been over three days, the charge on my card has already gone through and I've already paid for it. My pass is still suspended. I've emailed customer support and have not gotten a single reply. That's so rude, especially to a supporter. They try to shove premium items down your throat so that you'll keep shoveling more money, and then they block you and refuse to reply to you. I'm not supporting them anymore.