I've been using G2G for so long, and it's heartbreaking to see it become a platform for scammer sellers. In just the past 17 hours, I've been scammed multiple times, which is insane. What's even crazier is that the admins don't care. They waste my time and don't even take matters seriously. I know it's easy for them to profit from this while I lose my hard-earned money.
I bought over $500 worth with $17.75 fees. They canceled and will not give me fees back. If I canceled ok but they canceled
Fake listings... G2G allows this.
You cannot review the sellers, unless you complete the order, another words, the item is delivered to you.
So, basically here is what happening.
You buy something, then the seller realizes he underpriced, or realizes he can sell for more, so they either 1) just do not respond to you and wait for you to cancel, or 2) you cancel. Either way, you cannot review the seller.
Some of the Sellers that are doing this is DionysusGod, MangoGame, and FutureNP.
The only resolution is to fix it so all sellers can be reviewed AFTER THE TIME OF PURCHASE, NOT AFTER DELIVERY.
After further review and attempting to purchase other gold from the same game, I found out these sellers are posting FAKE currency orders in order to "test" how much interest there is, and how much they can get. I got one seller to admit as much. G2G allows this activity.
G2G will respond to this and ask to create a ticket, but they will do nothing about it. They will continue to allow this activity and they will continue to not let you review a seller until they deliver the goods.
Thank you for bringing this to our attention. We understand your frustration regarding fake listings and seller behavior. While we appreciate your report, without specific evidence, we are unable to investigate further or take action against the sellers you mentioned. To help us address this issue effectively, please submit a detailed report through our support system at https://support.g2g.com/en/support/tickets/new, including any screenshots, chat logs, or other documentation you may have that supports your claims. This will allow us to thoroughly investigate the matter and take appropriate steps if necessary.
The worst company for gamers, seller refuse to deliver items, they refuse to reply to messages, when you cancel they are in control of your money for 48 hours, they get to decide whether you get it back or not. Stay clear of this place. The seller is *, stay away from this people.
*Personal info redacted by admin
We sincerely apologize for the negative experience you've had. We understand your frustration with the delayed delivery, lack of communication, and the refund process. As a global marketplace, we host sellers worldwide, and while this offers a wide selection, it can sometimes lead to inconsistencies in service. We've forwarded your feedback to the seller regarding their delivery practices and communication, and we'll be looking into how we can improve our platform to prevent similar issues in the future.
Regarding the 48-hour refund process, this waiting period is in place to allow sellers time to acknowledge cancellation requests, especially if they've already invested resources in preparing an order. This helps protect sellers from potential losses. However, if a seller doesn't respond within the timeframe, our system automatically processes the refund to ensure you receive your money back promptly. We appreciate your patience and understanding as we work to streamline these processes.
G00ks will steal your account back after purchase. Never buy here
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase
Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://support.g2g.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.
I bought a year ago 50 league of legends orbs from a seller that publicized was safe and legal 100% (rps made from twitch prime), after a year i got a mail from the riot support saying i got permabanned because the rps used in the gifting of the 50 orbs were illegal. Writing that to the support while providing screenshots and proofs was useless, they backed the seller saying it's out of their gamer protect policy (and it is not true after reading all of it, in fact in goes in the second point "item description doesn't match") and by responding with prefabricated answers multiple times
We understand your frustration regarding the purchase from August 2023. Due to the significant time elapsed, we regret that we are unable to assist directly with this issue. However, we recommend contacting the seller to address your concerns.
We apologize for any inconvenience and understand your disappointment. We value your feedback and will strive to improve our support and policies. Thank you for your understanding.
This specific site has provided me with huge discounts, big services and many many keys.
At first i was suspicious, but now i am truly convinced that G2G is here to help all of us!
Never have i had any bad experience with one of the many sellers, they have always been there 100% supportive for me.
Your positive feedback is incredibly appreciated! We're dedicated to continuously improving for you.
After buying from g2g there have been attempts to hack several of my accounts. G2G has done nothing but suggest I change my passwords. Great advice to give someone you're attempting to rob. Seller on their site is still active with 100% positive rating after reviewing and reporting fraud.
We're sorry to hear about the security concerns you've experienced. Since you purchased a Boosting service, may we ask if you changed your password after the order was completed? To assist us in investigating further, could you please provide any evidence that the hacking attempts originated from the seller's location IP? This information will help us take appropriate action. Thank you for your cooperation.
Its been 6 months i'm using G2G for services. Mostly gaming services and accounts. It is really serious to see sellers taking this type of work seriously. Ok there is lower prices for services that can be seeing like scams. But no! :D All orders i had, sellers take them actually seriously as a service with bigger prices. I'm happy with G2G. Thanks. Regards. M. DSG
We can't thank you enough for your positive feedback. It's customers like you that drive us to improve.
Good Management and Service for Reseller. But G2G must improve for Payment / Withdraw Management. I know it can be problem on payment gateway like Paypal or Crypto. But we/reseller dont to know about that.
Your feedback is a reminder of why we love what we do. Thanks for being an amazing customer.
Never had any BIG inconvenient issues with any of my orders on this site. There were a handful of times items was out of stock when it said it was in stock. But order cancel takes a few minutes and the best part is that you get it back as store credit instead of needing to wait a bunch of bankdays to get money back to your bankaccount. In other words, you can make another order pretty much right away if you need to cancel orders due to out of stock Been buying items and currency to both WoW and Guild wars 2. Bla bla bla and so on. I recomend of course <3 /John
Your positive feedback motivates us to keep improving. We can't wait to exceed your expectations.
Waiting for more than 5 hours when it clearly says maximum 30 minutes and the transactions are still verifying, how is this possible? I paid through paypal, waited 12 hours, nothing, refunded of course. Now I paid through crypto and skrill, same problem. They never verify it, terrible services, you cannot wait ******* days to get an online product delivered.
We apologize for the inconvenience you've experienced with the payment verification process. Payment verification times can vary depending on the payment method used, and we understand your frustration.
It's important to note that payment verification is a critical part of our compliance procedure, aimed at ensuring the security and integrity of transactions on our platform.
To assist you further and investigate the delay in your transactions, could you please provide us with the order number related to the payment(s) you mentioned? With this information, we can look into your specific case and determine the cause of the delay.
We genuinely care about your satisfaction and want to ensure that your orders are processed as swiftly as possible while adhering to our compliance requirements. Your cooperation in providing the order number is greatly appreciated, and we will do our best to resolve this issue promptly.
Ive been a member since 5 or 6 years, Ive bought and sold stuff on this site. But during the last year the "freelancer" seller on this site trying to scam everywhere. You need to make a video over everything to have some proof that they trying to scam, even if you have made on, it takes up to 4 days to get the case solved.
The CS is non existant and delivers the same Mails over and over again.
Two years ago id rate the site with 4-5 Stars, now Id give a 0 Star if it would be possible. Try to avoid this site.
We appreciate your long-standing membership with our platform and understand your concerns about recent experiences. We take these matters seriously and are committed to maintaining a safe and reliable trading environment for all users.
To effectively address issues related to potential scams or disputes, we rely on evidence provided by both buyers and sellers involved in a transaction. While we understand that creating video evidence can be time-consuming, it can be a valuable tool in helping us investigate and resolve cases accurately.
Our goal is to make well-informed decisions and judgments based on the evidence provided. We apologize if you've experienced delays in the resolution process. We continuously strive to improve our customer support services, and your feedback is essential in this regard.
If you encounter any suspicious activity or believe you've been a victim of a scam, please don't hesitate to report it to us with as much evidence and detail as possible. This will enable us to take appropriate action swiftly.
Thank you for sharing your concerns with us, and we hope to have the opportunity to improve your experience in the future.
Sellers should consider carefully before coming to G2G. I have an order with complete shipping information. The customer also confirmed payment in the chat conversation. But for some stupid reason. G2G ruled me non-delivery and locked my sales account. I tried to contact and submit a ticket but only received a rejection. The answer is "This decision is final and we will not be accepting any appeal. Thank you.".
We've reached out to address the issues you've encountered with your recent order on our platform. Our support team is committed to assisting you promptly.
We kindly request reconsideration of your review in light of our efforts to resolve the situation. Your feedback is important to us, and we aim to ensure a positive experience for all users.
Thank you for your understanding and cooperation.
I have been buying in-game currency from G2g and they have delivery regularly which gained my trust. But I noticed one recurrence that is each time after I purchased their items, there will always be some unknown trying to break into my game account. These hackers eventually managed to break in after my last purchase. They took all my digital asset. When i escalate this matter to G2g customer service officer, they gave me an irrelevant reply and SUSPENDED my g2g account. I am just an innocent customer. G2g did not investigate their seller and banned their buyer instead. They are clearly in collusion. Please follow through my attached images for proof.
I brought account from this girl n she only got active to collect her money from me but I'm still pending do not buy from this site instant delivery this a lie which y'all only got 30$ hope u take good care of your self then when u ask for a refund they charge u n the seller has too agree like what type sh is that tf this not cash app
We're sorry to hear about the inconvenience you've faced with your recent purchase on our platform. To investigate and address your concerns more effectively, we kindly request that you provide us with the order number related to the transaction.
Having the order number will allow us to look into your specific case and take appropriate action to resolve the issue. We understand the importance of a smooth and trustworthy transaction process, and we want to ensure that your concerns are addressed promptly.
Additionally, we understand that there may be some confusion in your message, and we would appreciate it if you could provide more details about the specific issue you encountered.
Thank you for your cooperation, and we look forward to assisting you further.
I have been a seller on G2G since 2015 and I became from a small seller into a bigger one during all these years. Today in 2024, Im still here, why? Because G2G constantly improves, has a professional and friendly staff. Not only G2G is the biggest marketplace on the internet for online games, it is also the most convenient website and it knows how to stay top in the game, with awesome services provided and daily adjustments to the current market.
Thank you for sharing your positive experience. We're committed to providing top-notch service every time.
Hello, please before even trying to purchase anything from this company don't do it. They are thieves. They take your money. Ask you questions about your personal identity. Be careful with this wed site.
Thank you for contacting us. For your information, all transactions made online are required to undergo verification in some form or another, whether it is from the card issuer's end or from the merchant's side. Perhaps you can provide us with your order number so we can check it out for you. Thank you.
Awful support experience, would not offer any assistance, did not receive gold id ordered, seller refused to help and they didn't get involved. They are great when it works when it doesn't forget buyer insurance it's crap
I have been buying from g2g for quite some time now. Some sellers are slower but generally most of them deliver on time. Will definitely recommend to anyone looking to buy game items from them.
Thank you for your review, we are pleased to have you as a satisfied customer.
Overview
G2G has a rating of 2.5 stars from 372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G2G most frequently mention store credit, customer support and game account. G2G ranks 25th among Games sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for contacting us. It looks like you initiated the refund for the order. We would like to remind you that the order handling fee is non-refundable. For further information regarding our refund policy, please refer to this article:
https://support.g2g.com/en/support/solutions/articles/5000826294.