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G2GReviews 382

2.3

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G2G Reviews Summary

G2G has a rating of 2.3 stars from 382 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G2G most frequently mention store credit, customer support and game account. G2G ranks 860th among Games sites.

service
139
value
135
returns
131
quality
133
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NL
1 review
0 helpful votes
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You go on this website purchase something then you either dont receive the details for ur order (the listings seem great) but ive just had no response by the seller to get ur purchase or the seller responds stalling it, clearly a scam marketplace, then u open a dispute and it's not solved, have to go through paypal dispute, they arent worth the hassle and rely on the fact that it's just a small payment so don't expect u to dispute it or u open a ticket and they dont respond or favour the seller, ignoring that they havent actually gave u what u purchased, stay away not worth the hassle. I wait for the sellers response and they ask me for my email address trying to take it off the platform or give stupid vague responses saying order please when ive paid.

Date of experience: August 27, 2025
India
1 review
0 helpful votes
Follow Atharva R.
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I purchased 4 CS2 accounts from G2G. All 4 accounts were pulled back by the seller. I reported it immediately with full proof (screenshots + ticket replies). G2G admitted the seller was banned but refused to refund me, claiming "the seller withdrew balance." This is ridiculous — obviously any scammer would do that. Buyers beware: if anything goes wrong, G2G will copy-paste excuses and leave you with nothing. No real buyer protection exists on this platform.

Date of experience: August 26, 2025
Rhode Island
1 review
0 helpful votes
Follow Matt M.
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Scammers stay away
August 22, 2025

Refusing to help with a seller who has now provided not 1 but 2 fake wow game time cards even though I've open a problem with transaction and not finished it

Date of experience: August 20, 2025
MD
1 review
0 helpful votes
Follow Deema S.
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G2G support is honestly the worst I've seen throughout the history of Internet.
I've been going back and forth with their team for a measly 1 euro that they just refuse to refund to my G2G store balance.
Every day I have a different agent, most of these agents can't read the thread and I have to repeat myself ten times.
I've shared video recordings and proofs that I OPENED A CASE TO GET A REFUND IMMEDIATELY UPON HAVING ISSUES WITH THE SELLER - they still try to claim that I could have redeem a replacement code.
Just try to avoid dealing with their support whatsoever and save your braincells. Order ID was G**************QA3

Date of experience: June 27, 2025
Spain
1 review
1 helpful vote
Follow hahehihohu hehe g.
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Hello, I escalated this order: **************YIGX
When g2g contacted me they asked for all proof, I sent it and they said they are gonna investigate the issue and said me to wait.
I am all day checking the email for a new update but then they say they didnt receive any comunication from me when they asked me to wait while they investigate the issue, look at the screenshots and understand that this is your mistake.

Date of experience: June 28, 2025
GB
1 review
1 helpful vote
Follow Shoji M.
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Nice support
May 31, 2025

You can buy account without worry on this website thanks to its free insurance system, the support will help you if there is issues

Date of experience: May 30, 2025
GB
1 review
1 helpful vote
Follow Ryuk R.
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I really liked what support i did received for this ticket i really loved giving to G2G members information to resolve my ticket. Thanks

Date of experience: May 25, 2025
RU
1 review
1 helpful vote
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I pestered the support team with my attempts, but they still promptly helped me solve the problem, many thanks to them

Date of experience: May 22, 2025
VE
1 review
1 helpful vote
Follow Alejandro M.
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All the instances where I needed the help of their support agents have been quickly and effectively resolved, and I never feel at risk doing transactions in the site thanks to their fair dispute system

Date of experience: May 16, 2025
Italy
1 review
1 helpful vote
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Excellent service
July 18, 2025

Great service and they are so professional. I have bought in the past from G2G and will buy in the future.

Date of experience: March 27, 2025
Spain
1 review
0 helpful votes
Follow Jose Luis P.
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As a buyer, I feel protected by you. Plus, you resolve issues promptly.
I'm very happy to have found this site with sharing services that I wouldn't be able to use otherwise.

Date of experience: February 23, 2025
Minnesota
3 reviews
1 helpful vote
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I bought over $500 worth with $17.75 fees. They canceled and will not give me fees back. If I canceled ok but they canceled

Date of experience: February 6, 2025
Customer S. G2G Rep
7 months ago

Thank you for contacting us. It looks like you initiated the refund for the order. We would like to remind you that the order handling fee is non-refundable. For further information regarding our refund policy, please refer to this article:
https://support.g2g.com/en/support/solutions/articles/5000826294.

Colorado
1 review
1 helpful vote
Follow TPD g.
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Not, the sellers response here is also fake. They CAN investigate with the information provided here. They keep chat logs, and I mentioned the actual offenders. They also do nothing to fix the reviews. I've already opened withs with G2G support and they do nothing about it, hence the "G2G allows this." Fake listings... G2G allows this. You cannot review the sellers, unless you complete the order, another words, the item is delivered to you. So, basically here is what happening.
You buy something, then the seller realizes he underpriced, or realizes he can sell for more, so they either 1) just do not respond to you and wait for you to cancel, or 2) you cancel. Either way, you cannot review the seller. Some of the Sellers that are doing this is DionysusGod, MangoGame, and FutureNP. The only resolution is to fix it so all sellers can be reviewed AFTER THE TIME OF PURCHASE, NOT AFTER DELIVERY. After further review and attempting to purchase other gold from the same game, I found out these sellers are posting FAKE currency orders in order to "test" how much interest there is, and how much they can get. I got one seller to admit as much. G2G allows this activity. G2G will respond to this and ask to create a ticket, but they will do nothing about it. They will continue to allow this activity and they will continue to not let you review a seller until they deliver the goods.

Date of experience: February 2, 2025
Customer S. G2G Rep
7 months ago

Thank you for bringing this to our attention. We understand your frustration regarding fake listings and seller behavior. While we appreciate your report, without specific evidence, we are unable to investigate further or take action against the sellers you mentioned. To help us address this issue effectively, please submit a detailed report through our support system at https://support.g2g.com/en/support/tickets/new, including any screenshots, chat logs, or other documentation you may have that supports your claims. This will allow us to thoroughly investigate the matter and take appropriate steps if necessary.

South Africa
2 reviews
4 helpful votes
Follow Jono S.
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The worst company for gamers, seller refuse to deliver items, they refuse to reply to messages, when you cancel they are in control of your money for 48 hours, they get to decide whether you get it back or not. Stay clear of this place. The seller is *, stay away from this people.
*Personal info redacted by admin

Date of experience: October 16, 2024
Customer S. G2G Rep
8 months ago

We sincerely apologize for the negative experience you've had. We understand your frustration with the delayed delivery, lack of communication, and the refund process. As a global marketplace, we host sellers worldwide, and while this offers a wide selection, it can sometimes lead to inconsistencies in service. We've forwarded your feedback to the seller regarding their delivery practices and communication, and we'll be looking into how we can improve our platform to prevent similar issues in the future.

Regarding the 48-hour refund process, this waiting period is in place to allow sellers time to acknowledge cancellation requests, especially if they've already invested resources in preparing an order. This helps protect sellers from potential losses. However, if a seller doesn't respond within the timeframe, our system automatically processes the refund to ensure you receive your money back promptly. We appreciate your patience and understanding as we work to streamline these processes.

Illinois
1 review
0 helpful votes
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G00ks will steal your account back after purchase. Never buy here
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase

Date of experience: September 30, 2024
Customer S. G2G Rep
10 months ago

Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://support.g2g.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.

Montana
1 review
0 helpful votes
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Unsafe
August 1, 2024

After buying from g2g there have been attempts to hack several of my accounts. G2G has done nothing but suggest I change my passwords. Great advice to give someone you're attempting to rob. Seller on their site is still active with 100% positive rating after reviewing and reporting fraud.

Date of experience: August 1, 2024
Customer S. G2G Rep
over a year old

We're sorry to hear about the security concerns you've experienced. Since you purchased a Boosting service, may we ask if you changed your password after the order was completed? To assist us in investigating further, could you please provide any evidence that the hacking attempts originated from the seller's location IP? This information will help us take appropriate action. Thank you for your cooperation.

Indonesia
1 review
1 helpful vote
Follow Juan P.
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Don't be a seller on this site they always ban if the store have a lots of the ballance. You can check my insta Hakimaru if you want to know what kind of scam they do. I have arround 40 Millions Rupiah Currency and they ban my store for the reason bla bla bla. Nahh i'm not recommend this site for seller. 100% Scam (if the store have a huge ballance)

We only take business opportunities from products that we have not yet reached because our shop is open 24 hours to provide maximum service to customers. We saw that there was a TikTok coin product on g2g and we found out how to sell it on youtube, tiktok, and google, That the only way to sell tiktok coins is to log into the buyer's account which then we are confused about whether g2g allows such products to be sold/added.

A week later we still saw the product still on g2g. Then we participated in selling it, two weeks later we felt bad because to top up TikTok coins the only way was to log in to the buyer's account and top up on TikTok's legal site (official tiktok site). We felt this was very risky that's is when we removed the product in our store at g2g 3-5 days ago. However, it was g2g itself that convicted us of committing a violation. This would sound funny if it went to court.

Date of experience: July 7, 2024
Customer S. G2G Rep
over a year old

Thank you for your message. We understand your concerns and appreciate your feedback.

As explained in our ticket, the proof of delivery provided does not meet our requirements. This discrepancy raises a significant risk of post-purchase issues, compelling us to temporarily hold the amount as a security deposit. After the stipulated period, you will be able to withdraw the funds fully. We appreciate your cooperation and understanding. Should you have any further questions or need assistance, please do not hesitate to contact us.

Malaysia
1 review
0 helpful votes
Follow Jennifer W.
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I have been buying from g2g for quite some time now. Some sellers are slower but generally most of them deliver on time. Will definitely recommend to anyone looking to buy game items from them.

Date of experience: July 5, 2024
Customer S. G2G Rep
over a year old

Thank you for your review, we are pleased to have you as a satisfied customer.

Denmark
1 review
1 helpful vote
Follow Christian N.
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This specific site has provided me with huge discounts, big services and many many keys.
At first i was suspicious, but now i am truly convinced that G2G is here to help all of us!
Never have i had any bad experience with one of the many sellers, they have always been there 100% supportive for me.

Date of experience: July 4, 2024
Customer S. G2G Rep
over a year old

Your positive feedback is incredibly appreciated! We're dedicated to continuously improving for you.

California
1 review
0 helpful votes
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Fast & Reliable
June 20, 2024

Fast & Reliable. Would def recommend you order from them. Friendly service and quick support if there's any issues. 10/10

Date of experience: June 20, 2024
Customer S. G2G Rep
over a year old

Thank you for sharing your positive experience. We're looking forward to your next visit.

From the business

Welcome to G2G


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