The masks are beautiful and high quality. The only drawback is it took 4 months to get here when I was expecting them within 3 weeks. Companies communication is awful but happy now knowing I didnt get ripped off. Still waiting on 1 more mask to get here
I purchased the postal mask on April 22, till now still haven't received it. They kept me running around, the sad thing is they create the tracking number but never leave the warehouse or wherever the hell they're coming from. So upset, never again
I ordered a product back in March and I have yet to receive anything. When I contacted them, customer service told me they could not refund my money because it had been more than 12 hours since I placed the order. Unfortunately, I've seen several people post on FB they've experienced the same.
Had I known it was going to take this long, I would have never ordered from this POS company. Working on close to 2 months and still no masks. It has been 2 weeks since I got notification they were shipped. Snail mail is not this slow.
To be clear - I initially came to this site to complain about the fact I had not received my items (4 masks with filters). I started a dispute with PayPal. I placed my order on April 11. I had heard nothing but the same thing everyone else heard. Today, I received the masks (on June 8). They are the quality I expected and the order was correctly filled. So my only complaint is that it took 2 whole months to arrive and I have since purchased other masks, so now I have a whole collection. These are nice because they Velcro around the head instead of hanging off your ears and there is not elastic.
Like the other scammers in the group, I was indeed suckered as well. It's sad that people play on your desperation during a crisis. I was taken by the university design as well as the fact that they would get the masks to you in a reasonable time, compared to other places. Plus I was trying to support an American company. Did not receive the 5 custom filter pocket mask as promised, but two flimsy mask made in Vietnam. From here on out, I will stick with companies I know. My fault for thinking I was helping a young company in the states.
After waiting for 2 months, I finally get it, only to have child sized masks. I am including a photo, the top one is from fullerspace and the bottom is from Amazon. Scammers big time and now PayPal will not do a thing.
They lie. Made in China and mailed from China. I ordered but never received my mask. Requested 10+ times to be reimbursed, but I never got that either. Just kept getting emails from them using same weak excuse. They are a scam company.
I ordered my masks several months ago and I still don't have them. They have been blowing smoke up my... I have emailed them multiple times and all the tell me is that it is at the packing agent. This agency should be out of business with their inefficiency! When I asked them to just cancel my order they refused. They said I only could do it within 10 hours of purchase.
Ugh. I came to see the review of this company because my masks were slow getting to me and looks like I was scammed too. I just requested a refund from PayPal. I should've checked them before I ordered.
We ordered from this company on April 23. Still no masks. Repeated emails claiming the order is coming soon, or they are running behind and to please be patient. Excuse after excuse. Avoid this company they are a scam.
I order $100.00 worth of product and it has now been two months. I received two black mask and filters but not the custom ones I ordered. Every time I try to contact them I get a generic email that the masks are still being made. Find another mask company to use.
I waited over a month before even asking about my order, realizing times are crazy. Then it was ready to ship. 2 weeks later still no tracking number as promised. Then 2 weeks later sent a tracking number that doesn't even come up on the shipping companies website. Still trying to get my money back. STAY CLEAR!
I ordered in March and now it's April and I have yet to get my mask. I haven't even got a tracking number yet. Lesson learned on ordering anything on Facebook. I guess I am out of $20 plus. If they would just keep me up to date I would be much more understanding!
I had placed an order with this company in March 2020 and have not received my item. I have been sent a bogus tracking number. Customer Service is not helpful and they will not process your money back.
I wish I saw this sooner. Asked for a full refund after reading all these reviews and waiting for a month. I understand the pandemic but I received toilet tissue faster when theres a limited supply! Save your money find masks elsewhere! I will def escalate this complaint.
I ordered a mask on April 1, and have sent several emails asking where my item is, asking for a refund, and all I get back is a generic email saying my request is under review. Please allow 24-48 hours for a response. Very unsatisfied. They ok my money and delivered nothing!
I placed a couple of orders with this company when this whole pandemic started. To date I have not received anything. I tried speaking to customer service I'm unable to get through. I send an e-mail they responded that they are working on my order! Working on an order for 2 months is not acceptable! Do not recommend them at all.
Another pandemic money making fraud. They sent LOTS of follow up emails with the last one saying the masks are done. Then nothing... but a bogus tracking number. If anyone gets these asshats string them up by their gonads.
I ordered 5 masks for $100.00 on March 30. Last tracking number says my order is in NY and pending tranfer on April 11. No further movement since then. I've been in contact with a Sarah Smith And Kate Johnson stating my order will be coming in 7 days yet its been 3 weeks now. I've finally disputed fraud charges to my PayPal and only now decided to look online about scams and find out I'm not the only one. Wish I checked about their reviews before trusting this fake company.
Overview
FullerSpace has a rating of 1.1 stars from 287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FullerSpace most frequently mention tracking number, customer service and credit card. FullerSpace ranks 197th among Personalized Gifts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members