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The Star Poster has a rating of 4.75 stars from 289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service, and great quality. The Star Poster ranks 4th among Personalized Gifts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
298 reviews
No critical highlights yet
Love the print and how personalised this gift is! I live in Australia and was shipped and received 48 hours after ordering - brilliant! However, I paid a decent amount extra for framing assuming this would be a quality glass front. Turns out it's just plastic and I could have purchased a quality A3 glass frame locally for the same as I paid for this plastic Kmart quality one. In short, the print and service is amazing - just recommend framing it locally yourself.
Purchased what was started to be one size got much smaller product showed receipt that stated the size I purchased and got told they wouldn't help out with my $#*! Xmas as their $#*! up ruined wife's xmas. They admitted to the size being incorrect in email to only later in email backtrack and state inches as the only size. When I asked for my money back they told me that the products are personal and that couldn't be done. Very disappointed with the response from "customer service" as they seem to mock me as they choose. If this post makes 2 people not purchase this product it's do its job.
Easy ordering, safe and fast delivery, good quality and super thoughtful gift for my father in law's 80th birthday! I made a mistake on the date with the first order and customer service came back immediately with a great solution! I thought it wouldn't arrive on time due to my mistake, and I'd actually arrived faster than I expected and days before his Bday! Amazing service, thank you so much!
This arrived in perfect condition and is such great quality. When I opened the box I thought WOW.it is beautiful. My son and his new wife will love it!
I haven't opened it yet as it's for an anniversary gift later this month. But I'm so happy that I purchased this product and am super excited to watch my loved ones face as he opens it.
Site was easy to navigate, I received exactly what I ordered, fast shipping with no damages, packaging was secure. Definitely a positive experience.
I've ordered from the site before with zero issues and I think it's a wonderful gift for the people that have everything.
The quality is great, delivered very quickly! I can't wait to give it to my wife on Valentine's Day!
The reviews were great, and I haven’t purchased one before so it made sense to choose The Star Poster.
We love our star chart which is to celebrate many years together. My husband is a "solar enthusiast" so it was the perfect gift for our anniversary. It is high quality and beautifully finished. Can't wait to put it up on the wall!
The whole ordering process was very simple and communication has been excellent. If you're looking for a truly unique gift, this is perfect.
We wanted something that was tailored just to us for our special memory and you can't get more unique than your own Star Poster to remember a special date.
I'm very happy with my experience! The overall look,quality,size and delivery of the product is amazing. This is the perfect gift for my parents anniversary, and a nice touch to add to our house as well!
The team at The Star Poster are amazing. The Poster arrived and it's amazing. Better than the photo. The online experience to create the Poster was easy and ordering was a breeze. There was a slight hiccup in delivery but it was immediately rectified when I brought it to their attention. Thank you again!
It's my best friend's 40th birthday and I wanted to gift her something special and personal.
I live more remote in Canada and it took about a week. It looks amazing on the wall and my will be treasured forever!
My husband and I met under the stars and I love your options.
The quality of the print material and the print design itself is great, the clarity of the print is great, everything about the product is great and it's exactly what I was after! The communication and enquiry management from the team was amazing as well, I definitely recommend purchasing through The Star Poster if you're searching for where to buy these items!
Good quality print but frame is cheap considering the price I thought it would have been a good quality glass but it's plastic
This captures a beautiful memory! I can't wait to frame it and hang it. I'm always looking up at the night sky so this is perfect I was shocked at how fast the shipping was too!
Purchased what was started to be one size got much smaller product showed receipt that stated the size I purchased and got told they wouldn't help out with my $#*! Xmas as their $#*! up ruined wife's xmas. They admitted to the size being incorrect in email to only later in email backtrack and state inches as the only size. When I asked for my money back they told me that the products are personal and that couldn't be done. Very disappointed with the response from "customer service" as they seem to mock me as they choose. If this post makes 2 people not purchase this product it's do its job.
Tip for consumers:
I couldn't recommend this purchase at all
Products used:
Poster
The interface of the website was super easy to make the poster. All confirmation and shipping updates were sent quickly and effectively. I even received my poster before it was estimated to arrive. Great product!
No underlying fees and no shipping compared to other companies.
Putting together this picture was easy and I loved the frame choices. Ordering was easy, it shipped very quickly and delivery was fast as well!
For the most unique and personal wedding gift I could think of!
Was totally so easy to purchase online. Quick response time and service was amazing. Print came fully wrapped and items were so safe and no issues.
Googled different leaving presents.
It is so unique and is the second one I had gotten from this company years ago I had gotten a poster made up for my granddaughters birthday. It is so nice to be able to memorialize special events in a life. Great job.!
Had ordered before from them and had a good experience
Amazing quality, great size and I love the framing. It looks and feels great. Definitely recommend.
I saw it on Instagram.
Very easy and fast shipping. Excellent quality and love the personalization!
Birthday gift
I Bought this product as a gift for my first wedding anniversary. Unfortunately the package got rerouted in transit and when it did finally come the frame was chipped. I am very disappointed but the product was damaged in transit after waiting almost 2 weeks for delivery.
Just perfect. From ordering and shipping. Flawless. Thank you for the great service.
The poster itself is fine. However, the package came with the poster wrapped in paper and taped to the exterior of the frame, not in the frame. And there was a note to remove protective cover from the "glass", except it is not a glass cover, it is plastic, and it is scrapped.
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