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The Star Poster

Overview

The Star Poster has a rating of 4.7 stars from 404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Star Poster most frequently mention fast delivery, customer service and good quality. The Star Poster ranks 5th among Personalized Gifts sites.

service
4
value
4
shipping
3
returns
3
quality
14
This company responds to reviews on average within 8 days

Instant Feedback

298 reviews
How would you rate The Star Poster?
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New Zealand
1 review
0 helpful votes
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Perfect gift for a 50th birthday present!
November 3, 2022

Great quality digital files, gorgeous layout, they were very quick to email me the files on payment! My mum absolutely loves this gift, it is so meaningful and looks great! I love all of the options available for the display, and appreciate that you are cheaper than other star map websites around - but the quality/look is the same if not better!

Date of experience: October 21, 2022
Canada
1 review
0 helpful votes
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Looks exactly like online sample
November 7, 2023

The website is awesome, very easy to use and the picture looks exactly like the online sample you are shown. Delivery was extremely fast and free which I am very happy about. Would definitely buy again for lots more occasions!

Date of experience: November 7, 2023
Australia
1 review
0 helpful votes
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Great service and quality
December 15, 2023

Customer service was amazing when I experienced an error with my product, they provide fast replies and fixed my issue by providing a code to reorder for free and coupon for money off my next purchase. Would definitely recommend!

Date of experience: December 15, 2023
Australia
2 reviews
0 helpful votes
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Bent Metal
November 7, 2022

I bought the metal constellation picture, and it has arrived slightly bent. The packaging is not good enough to keep it safe through transit. I am rather upset as I was to give this to my partner for our 6 year anniversary in a couple of weeks. Considering the price i expected better

The Star Poster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2022
West Virginia
1 review
0 helpful votes
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Epic Star Gift
May 2, 2022

Easy navigation through the wide range of options to create a personal touch on your very own star poster which you could then preview before purchasing. I created one as a gift for my friends who were getting married and it was a beautiful and unique gift that I was very proud to present to them!

Date of experience: May 2, 2022
Australia
1 review
0 helpful votes
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Looks great
December 4, 2024

Quick and easy and like the communication and follow up that its all ok

Date of experience: November 24, 2024
Australia
1 review
0 helpful votes
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Great product and customer service
January 10, 2023

Though the initial delivery did not come through, Naomi from support was very helpful with the lost delivery and she even arranged a replacement at no cost to me. The star poster itself was great when it arrived and my friends were incredibly happy when they received it as a gift.

Date of experience: January 10, 2023
Netherlands
1 review
0 helpful votes
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Delivery issues
October 26, 2022

My order was lost, so I reached out the support and they help me and send the poster one more time without any payment. Second time delivery took about 3 days to the Netherlands, but unfortunately after the special date

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Mistake
June 29, 2023

I realized I made a mistake on my order so I immediately emailed them explaining what happened and with no questions asked they gave me a code to order a new one free of charge! I am so happy with how it turned out (the second time) and how amazing the customer service is! I will absolutely be recommending this company to everyone! :)

Date of experience: June 29, 2023
New Zealand
1 review
0 helpful votes
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Star present
November 10, 2024

Liked options of layout offered. Prompt delivery. Very pleased with star gift and presentation in black frame.

Date of experience: October 31, 2024
Canada
1 review
0 helpful votes
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I wanted to gift my husband something that combines his love of space with something sentimental and he loved it! I chose the metal poster option and it came perfectly intact and in lots of protective packaging. Much appreciated. A wonderful addition to our bedroom wall.

Date of experience: March 23, 2023
South Dakota
1 review
0 helpful votes
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Moms birthday present
March 16, 2022

I love the fact that you are able to customize it in so many ways. Picking location although I don't know if that changes what stars are shown or not. That fact that you have multiple different options of how it can be delivered whether it be digital download, framed or unframed. I needed mine very last minute and was very happy with the purchase.

Date of experience: March 16, 2022
Australia
1 review
0 helpful votes
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A unique gift to remember a special date for us
November 29, 2023

We love our star chart which is to celebrate many years together. My husband is a "solar enthusiast" so it was the perfect gift for our anniversary. It is high quality and beautifully finished. Can't wait to put it up on the wall!
The whole ordering process was very simple and communication has been excellent. If you're looking for a truly unique gift, this is perfect.

Date of experience: November 29, 2023
Canada
1 review
0 helpful votes
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A Son's 30th Birthday
May 30, 2023

This is a special, meaningful gift for my Son's 30th Birthday. Something I hope he will hold close to his heart and look into the Stars that aligned on that beautiful day! The Star Poster experience was wonderful!

Date of experience: May 30, 2023
Pennsylvania
1 review
0 helpful votes
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Beautiful!
March 21, 2024

When my order came in it was everything I hoped it would be. It was beautiful but had a couple areas of damage due to shipping. I sent an email with pictures of my poster and they sent a new one right away.

Date of experience: March 11, 2024
New Zealand
1 review
0 helpful votes
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Absolutely beautiful
April 21, 2024

I ordered a star map in a heart shape and the result was beautiful. It was a very special event and I'm so happy with how it turned out.
The website is easy to use and the price is great.
So, so happy with the results

Date of experience: April 11, 2024
New Zealand
1 review
0 helpful votes
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Great customer service. Thank you!
June 15, 2024

I made a spelling mistake, and immediately contacted the company right my purchase. It was reassuring to receive a voucher which was then used to get another poster made. Thank you!

Date of experience: June 5, 2024
Australia
1 review
0 helpful votes
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Best 21st Birthday Gift
July 22, 2024

Easy! Awesome! Simple and quickest experience and happy customer especially when last minute gift 🎁 shopping

Date of experience: July 12, 2024
Australia
1 review
1 helpful vote
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Love the print and how personalised this gift is!
I live in Australia and was shipped and received 48 hours after ordering - brilliant!
However, I paid a decent amount extra for framing assuming this would be a quality glass front. Turns out it's just plastic and I could have purchased a quality A3 glass frame locally for the same as I paid for this plastic Kmart quality one.
In short, the print and service is amazing - just recommend framing it locally yourself.

Date of experience: February 7, 2024
Ohio
1 review
0 helpful votes
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She Loves It
April 24, 2022

It's the aluminum material and the clean perfect lettering and map that makes it all worthwhile. She was astonished touched and bemused by the technique. Our love embedded forever. If yours doesn't like it - leave her!

Date of experience: April 24, 2022