Reported them FTC, I hope others do also, took my money an no masks were ever delivered. They are obviously scamming alot of people
On April 25th, I placed an order. The Fullerspace.com payment receipt explains the payment will show up as PayPal Outfit Model. RED FLAG! This company originally touted that their facemasks are made in USA, but now that misleading marketing scam has been removed. RED FLAG This company gains your trust by sending pictures and updates of your facemask in progress. GAINING TRUST I was notified my facemasks were shipped and a tracking number would be sent. Never received a tracking number so I had to email them. RED FLAG Then the next day I received an email with a story that the "shipping agent" was backed up due to COVID19. WORKING YOUR EMOTIONS I emailed to ask the name of the shipping agent. Again a robo type apology message with no specific answer to my question. RED FLAG The following day I requested a status and this robo email stated there was tightened customs causing my order delay. FINAL RED FLAG. This company gains your trust by telling you the truth about PayPal and sending pictures of the factory, workers and packing of your facemask. I doubt I'll see any facemasks, and according to the PayPal receipt they are most likely coming from Hong Kong. DO NOT BUY FROM THEM, SCAMMERS!
DO NOT ORDER FROM THEM.
THE ATTORNEY GENERAL NEEDS TO GO AFTER THEM.
WE ARE OUT ABOUT $66. SHOULD HAVE READ THE REVIEWS BEFORE ORDERING.
Like many on this site i have experienced the same issues. DO NOT PLACE ANY ORDERS. THEY ARE A GHOST COMPANY STEALING YOUR HARD EARNED MONEY.
Answer: I requested a refund 5 days ago and did not receive a response or a refund - i have gone through my credit card company and paypal for a refund, but just did that today.
Answer: Took over 3 months and it finally showed up. They will not honor a return policy because it's out of the 30 day return. They said the only other reason they accept returns is defects so I'm stuck with a mask that I needed 3 months ago. Waste of money.
Answer: This is not a real company. They are a company that represents themselves as an American company, yet they are from China. They will try to appease you with apologies and promises to send your item just to keep you from calling your bank to dispute the transaction. They are taking advantage of the Covid situation and stealing your money.
Answer: I received my masks... 11 weeks after order. They send a tracking number
Answer: Please don't waste your time ordering from them! The masks are horrible!
Answer: Yes! I filed a claim through Chase and they were able to get my money back. Don't bother going through PayPal. They're a joke!
Answer: Nope 3 months and still waiting here it's a scam. Wish I wouldn't have fallen for it. Lesson learned
FullerSpace has a rating of 1.1 stars from 287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FullerSpace most frequently mention tracking number, customer service and credit card. FullerSpace ranks 197th among Personalized Gifts sites.