FullerSpace

I order 2 masks for $68 total, and as I understand that everything is taking twice as long to mail now, I gave them benefit of the doubt and waited a month for an email saying they were even shipped... Never happened. I ONLY received any type of shipment notice after I opened a dispute with PayPal to have my money refunded. Magically I immediately got not 1 but TWO tracking numbers. Tracking code #1, sent to PayPal after the dispute was opened, said that my order was in Jamaica, NY. Where I might add it apparently still is to the day I wrote this review. Odd because this was suppose to be a Texas based company. Then they sent me a separate message with tracking code #2 that said it was is Oregon... Again, odd because why would a Texas based company ship out of Oregon and give PayPal a bogus tracking number for NY? I was already suspicious, but that right there sent up even more red flags. Well long story short the Oregon "order" actually got mailed and delivered to my address. However, what I received was nothing close to the $30 mask I ordered and let's not go into the fact that there was suppose to be TWO in the order totalling $68. I added pictures of the invoice to show what I had paid for and expected to receive, along with a picture of what I actually got in the mail. So yeah, I tried to do the "shop America" thing and this is where it got me. I'll just stick to ordering from verified foreign sellers on Wish instead... At least I got exactly what was pictured and I paid for through that seller.

04/25 Purchased 3 pack of wine glass face masks & filters
05/22 received a delayed shipment email with a random tracking number that I could not track
06/16 received delivery of masks tiny teal envelope looks like it came from China
06/17 contacted Fuller Space Customer Service requesting full refund
06/18 sent photo or masks, filters & package per request of Fuller Space Customer Service
06/23 sent follow email asking for update on refund request, received automated email stating
06/24 Fuller Space offered a 20% refund to my account as a token of sincere regret

I ordered 4 mask April 9th. After inquiring anout my order 3 weeks later I received an email from a Sara who stated my order had shipped! 2 weeks later I emailed requesting a tracking. Sarah emailed and stated more order was held up do to them waiting on supplies. I respond back with the question, " I thought my oder had shipped? Sara then responded she couldn't find my order using my email, i sent a copy of the confirmation, I then get a new email apologizing fir the delay.
The email states due to Covid 19 my order is being prepared to ship

I am the same. I ordered from fullerspace.com and remark.com April 15th and have received several replies from the SAME EXACT PEOPLE! Sarah Smith, Katy Johnson, Isabella Roberts etc. When I finally told them they were a scam and I had noticed the same names from the other company as well they sent me a "REAL" email saying that they were trying to clarify for me they were not fraudulent and that they were contacting their warehouse to find out what's going on and to get a tracking number! I have already filed a claim with PayPal, but I spent about $120 on one and like $88 on the other! I purchased for myself, friends and family. Big mistake!

I made a purchase on the website on 4/16/2020 and on 4/20 I requested information when I was told that it would take 5-7 business days for processing. Shipping times typically take anywhere from 3 to 5 business days. The total estimated delivery is within 8 12 days. On 4/30 I received tracking information (that was already 10 business days from my purchase). I haven't received my items yet and it's been 20 business days. The tracking information provided shows the item is not moving. I have been in contact with Fuller Space almost on a daily basis and they keep offering me discounts to make me stop questioning what is happening but do not give me a solution to my problem. Today, 5/14/2020, I received one more answer with them asking me to allow an amount of time to resolve the problem. I paid for shipping and I don't understand why they don't ship the items again, expediting the shipment at their cost or simply refund my money. When i went on their website today and they changed the shipping policy to It will take 3- 5 business days for processing. Shipping times typically take anywhere from 7 to 10 business days. The total estimated delivery is within 10 - 15 days, which still makes my order late and I just want to be done with it!

I have had an order with this site since 04/2020, and still have not received my masks. My sister the same. I feel bad because I told her about this site, and yes how cute the masks were and the variety, as well as they had filters. I have emailed these people several times and received an apology with "your next order we can give you 25% off" REALLY?!?!? Why would anyone want to order from this place again, when they HAVEN'T EVEN RECEIVED THEIR FIRST ORDER! I have emailed them several times requesting my money or my order, along with a picture of my order each time I send my email. I received two masks that were NO WHERE NEAR WHAT I HAD REQUESTED! This is unacceptable and this website needs to be closed down. They are stealing money and causing stress, in an already VERY STRESSFUL situation.

I ordered 3 masks totaling $88.11 the end of March. Per their USPS tracking number these items have been sitting in NY since the 16th of April. I've messaged several times requesting a full refund and I get emails back from Sarah Smith asking me to be patient that they are restricted on what can be shipped... WHAT? These are essential items. Long story short, no refund, no masks... Don't order from them. THIS IS NOT A UNITED STATES COMPANY, ITS OUT OF HONG KONG