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Flagship One IncReviews 4,025

4.1

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
East Rockaway, NY, United States
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Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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19,082 reviews
Texas
1 review
0 helpful votes
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Awesome
May 25, 2024

Vanessa C was a wonderful help helping me out with my part. 30 day money back guarantee on parts too. Thanks Vanessa C😊.

Date of experience: May 14, 2024
Maine
1 review
0 helpful votes
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Cruze pcm
May 23, 2024

Thanks worked great no problems at all thank you would definitely recommend you

Date of experience: May 13, 2024
Massachusetts
3 reviews
0 helpful votes
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Fast and Accurate
May 23, 2024

Great price, accurate programming - truck runs like new again! Thanks!

Date of experience: May 13, 2024
North Carolina
1 review
0 helpful votes
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Plug and play ecm
May 23, 2024

Bought already programmed computer unhooked plug in programmed.keys let they told me too worked well

Date of experience: May 13, 2024
Alaska
1 review
0 helpful votes
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Good quality product
May 21, 2024

Thanks for having the part I needed
It fixed all my problems
Vehicle was having all different kinds of problems sent them my Vin number. They programmed new PCM, shipped it, plug-in play. Good company to work with.

Date of experience: May 11, 2024
California
1 review
0 helpful votes
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Key knowledge
May 19, 2024

You didn't include instructions for my key type in the info for programming the key and computer.

Date of experience: May 9, 2024
New Jersey
1 review
0 helpful votes
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Satisfied
May 19, 2024

I just wish I knew roughly the current draw, curious. Draws 9.5 amp.
Thank you.

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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Doesn't work like the advertising says it was going to

Date of experience: May 8, 2024
Delaware
1 review
0 helpful votes
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No surprises!
May 18, 2024

Ecm arrived as described and worked as it should, no surprises.

Date of experience: May 8, 2024
Nevada
1 review
0 helpful votes
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Great service & product.
May 18, 2024

The one thing that sums up my experience with this company is the word "integrity." They know what it means and they have it.

Date of experience: May 8, 2024
Minnesota
1 review
0 helpful votes
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.
May 18, 2024

...

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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Unsatisfied
May 18, 2024

The computer I received was not programmed, had to pay someone to come and program the unit. Very unsatisfied.

Date of experience: May 8, 2024
Sean K. — Flagship One Inc Rep
over a year old

Thank you for bringing this to our attention. We are very sorry to hear about your experience. We're committed to addressing this issue. Please reach out to admin@fs1inc.com and we will prioritize this matter for you.

New York
2 reviews
1 helpful vote
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Very friendly and savvy.
May 17, 2024

What a pleasure to work with them. Friendly, accurate, and honest.

Date of experience: May 7, 2024
New Jersey
1 review
0 helpful votes
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ECM computer for Cadillac
May 17, 2024

Work perfect good communication with customer service very professional fast shipping

Date of experience: May 7, 2024
New Mexico
1 review
0 helpful votes
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I am still waiting for the mailing label to send the old one back to you. Thanks again for all your help.

Date of experience: May 7, 2024
1 review
0 helpful votes
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Awesome!
May 17, 2024

The module came early and was literally plug and play. I haven't had any issues. Thanks Flagship!

Date of experience: May 7, 2024
Florida
1 review
0 helpful votes
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Jeep Wrangler
May 17, 2024

Great customer service and fast shipping. Highly recommend

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Excellent
May 17, 2024

Excellent Experience
Everything from placing order to receiving.

Date of experience: May 7, 2024
Alabama
1 review
0 helpful votes
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Satisfaction
May 17, 2024

I got my product and it was easy to install and worked as it should. Thanks

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Great customer service
May 16, 2024

Customer reps always followed up as promised. From order to programming to shipment received was a quick turnaround. Thanks!

Date of experience: May 6, 2024