Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Great price, accurate programming - truck runs like new again! Thanks!
Bought already programmed computer unhooked plug in programmed.keys let they told me too worked well
Thanks for having the part I needed
It fixed all my problems
Vehicle was having all different kinds of problems sent them my Vin number. They programmed new PCM, shipped it, plug-in play. Good company to work with.
You didn't include instructions for my key type in the info for programming the key and computer.
Ecm arrived as described and worked as it should, no surprises.
The one thing that sums up my experience with this company is the word "integrity." They know what it means and they have it.
...
The computer I received was not programmed, had to pay someone to come and program the unit. Very unsatisfied.
What a pleasure to work with them. Friendly, accurate, and honest.
Work perfect good communication with customer service very professional fast shipping
Great customer service and fast shipping. Highly recommend
Excellent Experience
Everything from placing order to receiving.
I got my product and it was easy to install and worked as it should. Thanks
Customer reps always followed up as promised. From order to programming to shipment received was a quick turnaround. Thanks!
Answer: Scam company. They will take your money. You will be lucky to receive anything
Answer: They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Answer: Their 2-7 shipping days is a total LIE. Their customer service are paid professional liars well. Will tell you anything to appease you true or not. I cancelled my order after 14 days and they couldn't tell me WHEN. Shop elsewhere, this company has huge problems.
Answer: Stay away! They charged my card and never sent my part!
Thank you for bringing this to our attention. We are very sorry to hear about your experience. We're committed to addressing this issue. Please reach out to admin@fs1inc.com and we will prioritize this matter for you.