From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Bought a ECM for 2002 Infiniti QX4 for $364 and it didn't work (start) took it out put the old one back car start but the problem still there,called Flagship One and i was told to fill out a form (RMA) which i have to take back to the shop for them to fill out,send the form back to them and was told they will send a shipping label to send the unit back with my old unit for cloning.After they received both units,i called back to check and was told they still working on it and i will be updated once done, but was surprised when told that there unit was damage as a result my warranty is void just like that and both units was shipped back to me. Flagship One is highway robbery and ripping people off.
Received, could have been packaged a little better. Installed. Vehicle would fire up and run; then super rough ideal and shut down.
Throwing the crankshaft position sensor code, CPS was replaced back in January and I've replaced it again last week just to make sure, along with cam shaft sensor. Not sure where to turn now.
Everything went well. Truck still doesn't run and is asking for a code and did not know I had to reprogram the keys to new ecm until after I took it to a mechanic
After Covid it seemed like there was a small communication issue when ordering and following up. It is obvious that they have gotten operations back on track and their past customer service was excellent. My order was placed and promptly received without any issue. Thank you
Arrived on time and in one piece. Flagship one was very helpful
Informative and helpful website. Was able to get the exact needed part for my specific vehicle. Item shipped fast and arrived well packaged. I installed the part, and it has been working flawlessly. I like the peace of mind having a lifetime warranty on the PCM, for a twenty-plus year old truck.
🤞 hope it fixes my charger! Omg! What else do I have to say to finish this? It still won't let me submit because I have not used enough characters. It arrived in a waterproof shipping bag, sealed. I have not even opened it yet.
Was kept up to date on everything that was going on and any issues that they were having
It was good. Will use again if i need. Christ al mighty why 50 characters
This Park City great it let me know that my alternator was going out the alternator was the problem thanks
Easy purchase and also very informal staff. Kept me up to date while also supplying a great product. Jeep runs fine now.
Easy to order. Fast shipping. Only complaint would be the terrible paint job on the unit. Obviously after the refurb of the unit. But it's completely hidden so as long as it performs as should I'm fine about the paint.
Directions were spot on. Would use again in future
Was a good experience fixed my issue i had with my vehicle
Arrived at the estimated time given, no extra fees such as shipping as they guaranteed. Package came in damaged and was plug and play. From start to finish the whole process was spot on.
Saved me hundreds of dollars being able to change the PCM myself and not having to tow it to a dealer.
The car is not working does not turn on at all. Ecm was replaced I followed instructions and no lights blinked durning the process car does not turn on at all
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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