From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thank you! Great service! I will order more stuff from here if needed in the future...
Great fast shipping ##############################<<###############<<<
Thank you, ST Lucie co, for sharing your feedback about your purchase and the fast shipping. We appreciate your input and look forward to providing an even smoother experience on your next order. Please don’t hesitate to reach out if there’s anything we can assist with in the meantime.
Flagship was AMAZING! I got update emails on my product almost everyday, and the shipping was so quick!
Thank you, Jason, for sharing your experience and highlighting our customer updates and fast shipping—it's great to know those efforts stood out to you. We are continuously striving to enhance every aspect of our service and look forward to making your next experience truly exceptional. Please don’t hesitate to reach out with any questions or feedback as you shop with us again.
Good service received part but that part ended up not being bad
Everything works great got my truck back on the road... Highly recommend
Thanks for sharing your experience, Jason; we're glad everything is working well to get your truck back on the road. If you ever need assistance with anything else or have questions in the future, please don’t hesitate to reach out. Your recommendation means a lot to us!
Ordered on May12th received in June. Part came with great instructions, Part worked perfect and have had zero issues.
With your computers I have always worked perfectly from the first moment of installation I started working on my vehicle
Thank you, Luis, for taking the time to share your experience. We’re glad to hear the units performed well from installation, and we’re here to support any future needs or questions you might have. Looking forward to working with you again.
Everything work and had too customers service. Would use them again
Hi Daniel, thank you for your honest feedback. We're glad everything worked well and appreciate your positive remarks about our customer service. We look forward to assisting you again in the future!
The ecm I ordered was programmed correctly and got my truck running. Programming and shipping took longer than I expected.
Everything turned out great the car works awesome. No troubles whatsoever excellent customer service
Florencio, we're thrilled to hear everything worked out perfectly and you experienced excellent service. It's wonderful knowing your car is running smoothly with parts that meet your expectations. Thank you for sharing your experience with us!
Ordered an ecm for my buick. Easy installation and works great.
Hi Harold, thank you for sharing your experience. I’m glad the ECM worked well and that the installation was straightforward—it's great to hear everything is running smoothly! If you need anything else down the road, don’t hesitate to reach out.
Took care of the problem! Easy to install and the product and customer service was top notch.
Kane, thank you for sharing your experience! We’re thrilled to hear everything went smoothly and our team could assist you effectively. Looking forward to helping you again whenever you need us.
Thank you add I will call soon for the work. Thank you w the concern
Part came in fast. Great work guys. Until the next time see ya later………….,,,,,,,,,,,,,,
I approve this message…
Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.
Great experience. Smoothly transacted and would repeat if need be.
Ugo, thank you for sharing your positive experience. We're glad everything went smoothly and truly appreciate your willingness to work with us again in the future. If you ever need support or have questions, we're here to help!
I ordered the the ECM for my 03 G35 and it came in about two weeks which wasn't too bad for free shipping. Slapped it on the car and started right up. Had bought it because my previous ECM blew up. Only thing now is that my radiator fans don't work and the airbag lights come on. If anyone knows how to fix this please lmk. 🙏🏻
Was confused on how to reprogram the pats system called and was helped and also walked through on how to do it
Part works, car runs now but the keyless start function on the car doesn't work with the ecm but still a better option than the dealership.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Christy, thank you for your kind words and for acknowledging the fast service you received. We look forward to helping you find exactly what you need whenever you decide to order from us again. Your continued confidence means a lot!