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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Was easy to find what I needed and to order. Sent my VIN so they could program the PCM/ECM all for one great price. Havent had any issues with the new computer. Jeep us much happier.
My 2006 jeep commander needed a pcm and couldn't afford a new one with flagship one I was able to get my car fix at the right price i ordered the pcm true them just need it the vin number and they did the rest and a few days pcm arrived i did installed and my car is running with no issues thank flagship one.
Hector, thank you so much for your kind words and trust in us to get your Jeep Commander back on the road! We're thrilled to hear the PCM arrived quickly and everything is running smoothly. We really appreciate your support and recommendation!
It took awhile to respond as lots of items where bad when the old pcm malfuctioned. I had to make repairs before evaluating this replacement PCM. The new one arrived programed to my car. The instructions were very ease to follow. Replacing this unit took no time at all. Had to have the keys reprogramed that took the longest. Started right up but was running bad the engine had other concerns that had to be addressed. Good price and pleased with the service, kept me informed and the unit. I have 35 cars I will use them again.
El precio esta razonable. La ayuda que me brindaron online fue efectiva.
Very satisfied went just like I was told Great service
Thank you, Dennis, for your kind words—I’m thrilled our team was able to come through exactly as promised. Your satisfaction means a lot, and we’re always here to help whenever you need support again.
Put it on, did the programming, car still had issues, still wont start. The tiny red antitheft light stays on for 10 or 12 seconds when the key is turned on...
Car has been down for almost a half a year now...
Flagship kept me updated through the entire process from placing the order to delivery. Customer service assited with ensuring I ordered the the correct model and provided the key learning instructions. So far the Yukon is operating like it did when new.
Allen, thank you for sharing such great feedback! We're delighted to hear the installation process went smoothly and your Yukon is running like new. We're always here to support you with any future needs or questions—looking forward to assisting you again!
Aniq A was very helpful and took the time to ensure I was getting correct module for my dakota truck. Everything was as stated and module was received before stated date. Module worked perfectly upon startup and has been working perfectlly for the past two months since installation. I would definately ise this business again and especially Aniq A's help. Thanks again.
Thank you so much, David, for sharing your positive experience and for highlighting Aniq A’s dedicated support. We’re thrilled to hear the module has been working perfectly and look forward to assisting you with any future needs to keep your truck running smoothly. Your trust means a lot to us—thanks again for choosing our service!
I installed the EMC in my truck and it immediately solved my start and run problem. I had my mechanic check the timing and found there was no adjustment needed. I am very happy with the
Emc.
JESSE, thank you for sharing your experience! It’s great to hear the EMC made such an immediate difference and that you’re happy with the results. We truly appreciate your feedback and support.
Great fast service and very good prices. Kept me up to date on how things were going. Would not hesitate to buy from them again.
Thank you so much, Richard! It means a lot to hear that you appreciated the quick service and staying updated throughout your experience. We're committed to earning your trust and look forward to helping you again in the future.
AFTER DETERMINING THE BRAIN WAS BAD 2 DIFFERENT PEOPLE SAID CALL FLAGSHIP ONE. I GAVE THEM ALL INFORMATION AND IN A COUPLE WEEKS RECIEVED MY NEW PART AND QUICKLY PUT IT IN AND IT RUNS AGAIN. THANK YOU
Thomas, it’s fantastic to hear your Jeep is back on the road, and that we could help revive it! We really appreciate you trusting us with all the details and look forward to being of service whenever you need us next. Thank you for sharing your great experience!
Excellent communication.At all times they kept communicating and letting the status of the order be known.
Gerald, thank you for highlighting our communication—it means a lot to hear that we kept you in the loop every step of the way. We're thrilled your experience crossed the line into smooth and transparent, and we look forward to assisting you again soon!
The ECM I purchased took about two weeks to arrive. I had to call a couple of times to get a shipping status. They told me it was being programmed and remained in that status for several days. When it arrived it looked practically brand new. My mechanic installed it and it worked perfectly. I like the lifetime warranty. It is hard to find one with any kind of earranty.
Fast and easy to find what I need at a fantastic price. Great value.
Thank you, James! We're glad you found the part quickly and at a great price—making it easy for you is our goal. We truly appreciate your kind words and hope to assist you again anytime.
Very satisfying to resolve my issue so quickly, thanks for being there.
Thank you for sharing your experience, Mark. We're glad we could resolve your issue promptly and look forward to supporting you with any future needs you may have. Your trust means a lot to us, and we’re always here when you need help.
After placing the order they kept me informed on each step in processing to shipping of my order. I am very satisfied and would recommend using Flagship One. Ed P
Thank you so much, Edward! I'm glad to hear that the updates throughout the process were helpful and that you’re satisfied with your experience. Your recommendation truly means a lot to us!
Definitely know the number on your PCM before ordering because there is a $#*! ton of them. Had a slight delay on mine getting to me because of a unexpected volume of orders but once it was here five minutes later, the truck was running.
Ordered Merchandise in good faith and paid for your product. Two Months Later. Still no merchandise. Never Received!
Works efficiently, Good product that makes my car run smoother, Will definitely use them for any future references as well as recommendations.
SIMBIATU T.
Latrice, thank you so much for your kind words and for trusting us to help keep your car running smoothly. We're thrilled to hear the product is working efficiently for you, and we look forward to serving you again in the future!
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Thank you, Walter, for sharing your experience! We're glad the programming process went smoothly and that your Jeep is running happily—looking forward to assisting you with any future needs.